Jay Wolfe Toyota

Service of Highlander Service department, especially Randy always very polite, prompt and responds to my questions. Every time I am in the service department, it is always Service department, especially Randy always very polite, prompt and responds to my questions. Every time I am in the service department, it is always a pleasant experience. More

Very professional! I went there interested in a used car. I met with Joe Cardello based on a recommendation from Brad Shull. Joe guided me to the 2018 Camry XLE and ev I went there interested in a used car. I met with Joe Cardello based on a recommendation from Brad Shull. Joe guided me to the 2018 Camry XLE and even went with me on a test drive. He knew this was a little more than I intended to spend so worked a fabulous deal that I could not resist. Mike Margolin was the Sales Specialist who worked with me on the final details. He was exceptional! Very friendly, knowledgeable and organized! More

Good customer service Service reception people are always very helpful and friendly, and keep you informed as to where your car is up to being serviced/repaired. The only Service reception people are always very helpful and friendly, and keep you informed as to where your car is up to being serviced/repaired. The only reason I knocked a star off, was the big greasy foot print left in my car by the mechanic! The free cafe is welcome if you are hungry or thirsty. More

Very friendly All my questions were answered, and my car was serviced in a timely manner. The waiting area is very nice and accommodating for waiting while my car All my questions were answered, and my car was serviced in a timely manner. The waiting area is very nice and accommodating for waiting while my car was serviced. More

It was a great experience Ed Young was great to deal with as he was 3 years ago when we leased a 2015 Rav 4 for my oldest daughter. Your dealership was a pleasure to deal with Ed Young was great to deal with as he was 3 years ago when we leased a 2015 Rav 4 for my oldest daughter. Your dealership was a pleasure to deal with. Thank you. More

Great car-buying experience The Jay Wolfe staff helped us through the complicated process of trading in a truck and our family car on a new Highlander. We were pleased throughout The Jay Wolfe staff helped us through the complicated process of trading in a truck and our family car on a new Highlander. We were pleased throughout the whole process -- sales staff, finance staff, the administrative staff who helped us in many ways, and in the beautiful physical layout of the dealership. We were especially happy that Jay Wolfe honored the USAA car-buying service. Our sales representative, Michael Margolin, and our finance manager, James Birch, coordinated the process perfectly. We could not be happier with our new Highlander and look forward to a long relationship with Wolfe Toyota. More

Perfection This is the second time that I’ve purchased a vehicle at Jay Wolfe Toyota. During my initial visit, I had the opportunity to have Quentin Daniels as m This is the second time that I’ve purchased a vehicle at Jay Wolfe Toyota. During my initial visit, I had the opportunity to have Quentin Daniels as my sales representative. Quentin is very knowledgeable, professional, and personable. Unlike others he is a straight shooter very honest and works hard to exceed customer experiences and expectations. We need more people like Mr. Daniels Jay Wolfe should be lucky to have him as an employee. Dustin Howerton did an excellent going over extended warranty information by explaining the offers available. I will continue to do business in the future with Jay Wolfe. More

Reliable As always, knowledgeable, friendly, quick service. They keep my very aged Toyota on the road and dependable. Service area is like a hotel as at mostTo As always, knowledgeable, friendly, quick service. They keep my very aged Toyota on the road and dependable. Service area is like a hotel as at mostToyota dealers. More

Quick and easy Went in for 10,000 mi service included by Toyota. Made the appointment on line, picked an available time and then got an email confirmation. Went to t Went in for 10,000 mi service included by Toyota. Made the appointment on line, picked an available time and then got an email confirmation. Went to the dealer service department at appointment time and got right in. Service was completed in under an hour while I waited in the lounge area and enjoyed a panini sandwich. When the service was completed the service writer went over all of the check points and asked if there were any questions. I left in a freshly washed vehicle. Overall great experience. More

Staff was professional. Staff was attentive and helpful. At some service centers, staff greet and assist the customers as they pull in. I would like to see this at Jay Wolf T Staff was attentive and helpful. At some service centers, staff greet and assist the customers as they pull in. I would like to see this at Jay Wolf Toyota. The checking in process still needs improvement at this service center. More