
Jay Wolfe Toyota
Kansas City, MO
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Great Customer Service I made an appointment for a detail online. Unfortunately the appointment was made too late in the day and the detail could not be accomplished. I wa I made an appointment for a detail online. Unfortunately the appointment was made too late in the day and the detail could not be accomplished. I was provided with a loaner car to drive home and the detail was completed the next day. The car looks absolutely beautiful! Thanks to Gabriel for turning what could have been a big hassle into a very pleasant experience. Great detail shop too! More
Great! Very thorough, noticed I needed something other than what I brought my car in for....glad they were proactive for me, would have caused a future probl Very thorough, noticed I needed something other than what I brought my car in for....glad they were proactive for me, would have caused a future problem if not taken care of! More
Used car purchase Best car buying experience I’ve ever had. Fadil worked hard for us to get us the car we wanted with a payment we could afford. We were on a budget, an Best car buying experience I’ve ever had. Fadil worked hard for us to get us the car we wanted with a payment we could afford. We were on a budget, and he was extremely accommodating. He listened to what we had to say and helped us find a car that fit our needs, desires, and budget. James in finance did a great job of explaining things to us and helping us find the right plan for our needs. They were both very honest about every aspect of the purchasing experience and very relatable as people. Great overall experience. We will likely be back when it’s time to purchase our next car! More
Scheduling was a Breeze!! I had a scheduling conflict at work, I called and was moved to a later time in the day. It was a quick service time. John is great to work with. I a I had a scheduling conflict at work, I called and was moved to a later time in the day. It was a quick service time. John is great to work with. I am very please with the maintenance they give to my Prius. A+ More
Great help and informative without being pushy Randy was very helpful and the waiting area was perfect for waiting for service. It seems as thought the dealership has thought of everything. We sp Randy was very helpful and the waiting area was perfect for waiting for service. It seems as thought the dealership has thought of everything. We spent time in kids waiting area with the kids which was awesome for everyone there. More
Great dealership and people Love the staff, service and prices. They were able to work with us to get us into a new vehicle and the experience was great. The Wolfe den is prett Love the staff, service and prices. They were able to work with us to get us into a new vehicle and the experience was great. The Wolfe den is pretty cool as well. More
Great service The tech was friendly and courteous. He patiently answered all my questions and explained features on my new car about which I was confused. I had an The tech was friendly and courteous. He patiently answered all my questions and explained features on my new car about which I was confused. I had an appointment time. They took my car right in and the service was done quickly. I appreciate their respect for my time. More
So easy to work with! I don't respond well to a very aggressive sales approach and had anxiety about the car purchasing dance. After I expressed interest in models the team I don't respond well to a very aggressive sales approach and had anxiety about the car purchasing dance. After I expressed interest in models the team reached out 1x to schedule a meeting and respected me when I said that I would be interested to look on a specific day several weeks out. Closer to the day I wanted to visit, they followed up and scheduled the appointment. I did my research and knew what I wanted. The team was helpful, direct, and asked questions to more experienced staff if they didn't know the answer. It was quick and efficient. It was nice to sit in the lounge while waiting for the paperwork to be processed. I'd recommend Jay Wolfe Toyota to friends. More
Lease to purchase Doesn’t feel high pressure and they worked with us to get a good fair deal. Everyone went the extra mile to answer our questions and be there whenever Doesn’t feel high pressure and they worked with us to get a good fair deal. Everyone went the extra mile to answer our questions and be there whenever we thought of something else. There were no surprises when it came to signing the final papers. We have referred several friends and they have all had similar experiences. More
Great car buying experience! I got to test drive the car that I saw online and the vehicle was as great as promoted on the website. I received attention at the dealership right a I got to test drive the car that I saw online and the vehicle was as great as promoted on the website. I received attention at the dealership right away, no waiting. The sales rep was very laid back, knowledgeable, helpful, and easy to talk to. Walked through the buying process very smooth, and happy results. More