Jay Wolfe Acura of Overland Park
Overland Park, KS
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Great service If I had gone anywhere else I would have had to wait all day or have someone come get me. Taking my rdx in for service to Hendricks Acura makes life e If I had gone anywhere else I would have had to wait all day or have someone come get me. Taking my rdx in for service to Hendricks Acura makes life easy. They provide me with a courtesy vehicle so I don’t have to wait around or put my life on hold. They try to complete service as quickly as possible and Jerame always tries to get me he best pricing possible. Always a pleasure to work with them. Thanks Hendricks Acura. More
Great service Jerame was awesome at keeping me informed about what was going on with my vehicle and did not try to over sell me on things that were not needed at th Jerame was awesome at keeping me informed about what was going on with my vehicle and did not try to over sell me on things that were not needed at this time. He worked hard and made sure I was satisfied with my time and that he wasn’t trying to do more just to make a quick extra buck on me. More
Old MDX I felt like service was truthful, and made no attempt to over sell. I still love this old buggy, and I'm not ready to put her down. Kudos to Ms Burnet I felt like service was truthful, and made no attempt to over sell. I still love this old buggy, and I'm not ready to put her down. Kudos to Ms Burnett. More
Warranty repair I always use Hendrick Acura for all my TLX service needs. In fact, this is my third vehicle I bought from them and had them serviced there. I apprecia I always use Hendrick Acura for all my TLX service needs. In fact, this is my third vehicle I bought from them and had them serviced there. I appreciate to waiting area and the loaner vehicle when it might take a little longer. Hendrick Acura does a great job every time More
Great service. Timely and confident of his knowledge. Feel the mdx is getting quality care. Feel that the vehicle is getting maintanence to keep it’s value. Able to ask any question and get answers. Feel the mdx is getting quality care. Feel that the vehicle is getting maintanence to keep it’s value. Able to ask any question and get answers. More
Needed correct owners manual This is a follow up to our Sept. 30,2018 review. I arrived to request the correct owners manual for our new 2019 MDX. Koltan and Luke assisted me and This is a follow up to our Sept. 30,2018 review. I arrived to request the correct owners manual for our new 2019 MDX. Koltan and Luke assisted me and in turn Luke discovered the incorrect vin # documented in the maintenance manual. This was promptly corrected and actually I feel attributed to the fact our vechile was received from an outside dealership. Honest mistake. No harm done since all corrected. Luke also provided some tips on the features of the MDX which was very helpful and if I need further instructions on additional features, I will make an appointment with a delivery specialist. Happy to hear this role exists. More
Janice's experience great service and communication provided by Carol in service department. She was easy to work with and was concern about my service needs. Thank you great service and communication provided by Carol in service department. She was easy to work with and was concern about my service needs. Thank you More
Great Service and Great Staff Everytime I take my car in to this service center, Jerame has been amazing. He is always willing to help and assist me in getting the right items and Everytime I take my car in to this service center, Jerame has been amazing. He is always willing to help and assist me in getting the right items and fix what is needed. More
Very fast service Service department took care of my issues in record time even though I asked what I wanted. And the optional service I requested was fairly priced. Service department took care of my issues in record time even though I asked what I wanted. And the optional service I requested was fairly priced. More
Great Service was very good!! They washed car which was nice. Did take a little longer than expected but worked out fine. Comfortable waiting area and clean Service was very good!! They washed car which was nice. Did take a little longer than expected but worked out fine. Comfortable waiting area and clean. More