Jay Wolfe Acura of Overland Park

Maintenance Service is very good. Waiting time was much shorter than previous visits. Information given was short into the point . The refreshments in lounge for Service is very good. Waiting time was much shorter than previous visits. Information given was short into the point . The refreshments in lounge for very clean and good More

Bad experience with prepaid service contract This is my 4th new Acura SUV and nobody ever told me I needed to change the differential fluid at 15,000 miles for a ridiculous cost of $99.95. On to This is my 4th new Acura SUV and nobody ever told me I needed to change the differential fluid at 15,000 miles for a ridiculous cost of $99.95. On top of that, I purchased the prepaid service contract when I bought the RDX Technology and if it was required to change the differential fluid at 15,000 miles then why in the world was that not covered? The service advisor said “normal,wear and tear”” - are you kidding me? In addition, he said the wiper blades need to be replaced, the 75,000,mile MDX that I traded in had 75,000 miles and the original wiper blades!. In the past couple of decades, I have purchased 4 new Acura SUVs, 7 new LexusbLSmmodels and 9, Porsches and not a single one needed the differential fluid changed at ANY mileage.. I think the Hendrick ownership group is dedicated to pry every penny out of every customer.. RDX in the showroom had some $9,000 in dealer add on including a $1,300 running board that I paid $650 for on my 2016 RDX plus the ugliest set of 19” wheels I have ever seen for $2,900 and of course, the worthless (according to Consumer Reports) charge for nitrogen in your tires - come on guys, you know that is a rip off! On top of all that I specifically asked to have my inside windows clean and if there was an Olympic event for the worst, smeared and fogged over windows, you would have won the gold, silver and bronze medals. More

Fast and friendly With the extended warranty on my car, I was able to get my car towed for free during an emergency, and the people at Hendrick Acura were patient with With the extended warranty on my car, I was able to get my car towed for free during an emergency, and the people at Hendrick Acura were patient with me on trying to figure out what was wrong with my car. Glad I got my car at this acura dealership More

2019 MDX lease As this was my 4th lease with Hendrick...I have been treated very well and they make the whole leasing process so easy....thankyou! Melissa was respon As this was my 4th lease with Hendrick...I have been treated very well and they make the whole leasing process so easy....thankyou! Melissa was responsive and helpful! More

MAke sure to meet Adam Hoehn Adam will take good care of you. I love the loaner vehicle feature..Car runs great again! 2006 Acura TL owner I love the waiting area coffee machine Adam will take good care of you. I love the loaner vehicle feature..Car runs great again! 2006 Acura TL owner I love the waiting area coffee machine and snacks offered More

Awesome place I think my purchasing experience was rushed, but I don’t regret my car. The service has always been awesome, but I would really look Into their Hendri I think my purchasing experience was rushed, but I don’t regret my car. The service has always been awesome, but I would really look Into their Hendrick autoguard in detail, as it’s aparently not covered a few incidents, already. More

Positive and efficient Excellent dealership overall. Customers treated with upmost courtesy. Service department very efficient and friendly. Regular maintenance does not ne Excellent dealership overall. Customers treated with upmost courtesy. Service department very efficient and friendly. Regular maintenance does not need an appointment. I have acquired over the years 5 new Acuras. More

Service Dept Always there for me. I just call and they fix everything very quickly and friendly .i have dealt with Acura and Adam for years and would not go anywh Always there for me. I just call and they fix everything very quickly and friendly .i have dealt with Acura and Adam for years and would not go anywhere else even though I live 30 miles from the dealership . More

Oil Change Had to wait because it became really busy even with having an appt set up early. Got the job done and checked on me to make sure I was okay during the Had to wait because it became really busy even with having an appt set up early. Got the job done and checked on me to make sure I was okay during the time I waited. Thanks!! More

2019 RDX Purchase Great team, no high pressure selling, very knowledgeable staff. Very easy transaction. Not very often that the salesman knows more about the vehicle Great team, no high pressure selling, very knowledgeable staff. Very easy transaction. Not very often that the salesman knows more about the vehicle than I do, but Luke had all of the answers to our questions and was able to thoroughly demo every feature. More