
Jay Wolfe Acura of Overland Park
Overland Park, KS

Filter Reviews by Keyword
By Type
Showing 1,495 reviews
Excellent Service as Always Always excellent and efficient service from the team at Hendrick Acura from start to finish. Have been a loyal customer for over a decade for good rea Always excellent and efficient service from the team at Hendrick Acura from start to finish. Have been a loyal customer for over a decade for good reason! More
Consistent quality of service Jerame has been my service rep several times when i come for an oil change and he is always pleasant and professional. Very attentive person. Jerame has been my service rep several times when i come for an oil change and he is always pleasant and professional. Very attentive person. More
100k Service Excellent job by Willie and the Service staff.The job was completed in good time. I would highly recommend the Hendrick motors when servicing their ca Excellent job by Willie and the Service staff.The job was completed in good time. I would highly recommend the Hendrick motors when servicing their car. More
Very good Brought my car in due to an issue with the tire pressure sensors in my rear tires and to have my oil topped off. Adam was very professional and explai Brought my car in due to an issue with the tire pressure sensors in my rear tires and to have my oil topped off. Adam was very professional and explained carefully the issues that needed to be resolved in addition to replacing the pressure sensors. A puncture was repaired on the right rear tire and the left rear needed to be replaced due to a sidewall puncture. After waiting a short while Adam advised that a part they thought they had was not in inventory and the car needed to be kept overnight and he provided a loaner. I have just moved to the area and 100% of my previous service has been at David McDavid Acura in Plano Texas. As a result of my previous service experiences l wanted to continue using an Acura dealer for service. I was extremely satisfied with the service experience here and the individualized attention provided by Adam. Was really impressed when the cost was lower than the estimate! Will most definitely return to this dealership for all future service needs. Thank you. More
Acura Mdx I never felt pressured into buying the MDX. I was given what I wanted for my trade and felt like the deal was a win/win! I never felt pressured into buying the MDX. I was given what I wanted for my trade and felt like the deal was a win/win! More
Prompt & Friendly Service Andrew the service tech I worked with was very friendly and helpful with any questions I had. The service was done in a timely manner. I have used t Andrew the service tech I worked with was very friendly and helpful with any questions I had. The service was done in a timely manner. I have used this dealership for the past 18 years and am very happy with them. More
Best Place in town to buy a car Hendrick Acura Overland Park is a great place to buy a new or pre-owned cars,My experience has been great,The Staff is really friendly and Courteous,E Hendrick Acura Overland Park is a great place to buy a new or pre-owned cars,My experience has been great,The Staff is really friendly and Courteous,Especially Jim Ryan our Salesman and Laura Voss Sales officer and Monty Lala the finance manager did a wonderful job,Jim answered all of my questions regarding new and used cars and had been a great help in choosing the right car for me and my family.I would recommend this dealership to everyone..Good Job Guys..Keep it up More
Efficiency The whole process from making appt to picking up car when done was very efficient and precise. The customer service was excellent and I would really The whole process from making appt to picking up car when done was very efficient and precise. The customer service was excellent and I would really recommend this dealership for any auto work. Everything was explained by the service advisor every step of the way. More
Scheduled Maintenance Carol Burnett is our Service Advisior. We feel very confident when she advises us of service and or repairs need on our vehicle. Her knowledge of our Carol Burnett is our Service Advisior. We feel very confident when she advises us of service and or repairs need on our vehicle. Her knowledge of our car makes us feel informed as to how to maintain our Acura properly. We rely on her advice. She took over from Jon Barnhart and had big shoes to fill as we had great respect for him as a Service Advisor. Carol has always met and exceeded our expectations. She is the reason we come to Hendrick Acura. We are in the Hendrick Family as we have a GMC we take to Hendrick Chevrolet in Merriam, Ks. There is no comparison between the two Dealerships. Hendrick Acura far exceeds customer service as a auto dealership. Other dealerships should compare their own businesses to Hendricks Acura as a business model. But having the right service advisor makes you feel like family. I highly recommended them and Carol Burnett. We wouldn’t think of taking our MDX anywhere else to be serviced. Plus we believe it’s the cleanest facility we’ve seen. Thank you for expert service. More
Excellent service Great personnel do excellent service. Midway thru service time Jerame called Roger to suggest additional maintenance. Much appreciated to complete w Great personnel do excellent service. Midway thru service time Jerame called Roger to suggest additional maintenance. Much appreciated to complete while we were there rather than having to make another trip. More