
Jay Wolfe Acura of Overland Park
Overland Park, KS

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Excellent Service department. Prompt service. This my 4th TL/TLX and my wife has a MDX. Acura’s make excellent cars / SUV’s. Might be time to upgrade to a new TLX -A department. Prompt service. This my 4th TL/TLX and my wife has a MDX. Acura’s make excellent cars / SUV’s. Might be time to upgrade to a new TLX -A-Spec. More
Helpful and took care of everything I needed. Even for a busy day, still got me out fairly quickly. Everything I needed got addressed and everything about my car was able to be taken care of. Even for a busy day, still got me out fairly quickly. Everything I needed got addressed and everything about my car was able to be taken care of. More
Awesome service as always Timely and excellent service Good communications Easy to work with Excellent loaner service program that makes service convenient and a breeze Timely and excellent service Good communications Easy to work with Excellent loaner service program that makes service convenient and a breeze Keep it up guys More
Very good Regular maintenance. Quick and helpful. This survey is too much. Minimum word length? Seriously check boxes are sufficient. I won’t do the survey Regular maintenance. Quick and helpful. This survey is too much. Minimum word length? Seriously check boxes are sufficient. I won’t do the survey again, but I’m happy with my service. More
A1 service Quick service. Comfortable waiting area with snacks. I was kept updated throughout the waiting time as to when my vehicle would be finished. I was off Quick service. Comfortable waiting area with snacks. I was kept updated throughout the waiting time as to when my vehicle would be finished. I was offered a complimentary wash and vacuum of my vehicle. More
Above and beyond...again! Once again, Adam H. and the service team at Hendrick made it real easy...and painless! Got me in on short notice and out quick! I'll always go back. Once again, Adam H. and the service team at Hendrick made it real easy...and painless! Got me in on short notice and out quick! I'll always go back. More
I was treated like a valued customer. Carol Burnett is an excellent service advisor. She is honest, communicates well and is responsive. The service department always accurately diagnos Carol Burnett is an excellent service advisor. She is honest, communicates well and is responsive. The service department always accurately diagnoses the problem and fixes it on the first request. More
Easy, easy, easy I had a great experience with Dean Saddler at Hendrick Acura. I was trading in my leased MDX for a new one and Dean made it really easy. I told him I had a great experience with Dean Saddler at Hendrick Acura. I was trading in my leased MDX for a new one and Dean made it really easy. I told him what I wanted and what my budget was. They didn't have the car, so they found the exact car and brought it in for me. Once it was there, I went in and was in the dealership for about an hour filling out the paperwork on the trade-in and new car and getting briefed on the new features and functions of the 2019 MDX. Dean is a great communicator who made the whole process super easy. More
Leasing a car it is always a pleasure to work with Dean Saddler in the sales department. We have worked with him for 15 years. He is fair, honest and genuine. it is always a pleasure to work with Dean Saddler in the sales department. We have worked with him for 15 years. He is fair, honest and genuine. More
Consistent Quality Service Consistent quality service. Very professional, yet personable. Keeps me informed of issues and possible issues to consider in the future. I feel value Consistent quality service. Very professional, yet personable. Keeps me informed of issues and possible issues to consider in the future. I feel valued when I walk in the door. More