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Jay Wolfe Acura of Overland Park

Overland Park, KS

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1,495 Reviews

7727 E Frontage Rd

Overland Park, KS

66204

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Showing 1,495 reviews

December 24, 2018

Excellent Service department. Prompt service. This my 4th TL/TLX and my wife has a MDX. Acura’s make excellent cars / SUV’s. Might be time to upgrade to a new TLX -A More

by lmaler
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adam Hoehn, Willie Johnson, Jerame Franck, Elliott Martin
Jan 02, 2019 -

Jay Wolfe Acura of Overland Park responded

Lmaler, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day! -Hendrick Acura Team

December 24, 2018

Helpful and took care of everything I needed. Even for a busy day, still got me out fairly quickly. Everything I needed got addressed and everything about my car was able to be taken care of. More

by JDROBLEDO39
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Johnson
Jan 02, 2019 -

Jay Wolfe Acura of Overland Park responded

Hello Jdrobledo39, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care! -Hendrick Acura Team

December 24, 2018

Awesome service as always Timely and excellent service Good communications Easy to work with Excellent loaner service program that makes service convenient and a breeze More

by KAMAL.GUPTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hoehn
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Kamal.gupta, we really appreciate your feedback! Thank you, and have a fantastic day! -Hendrick Acura Team

December 24, 2018

Very good Regular maintenance. Quick and helpful. This survey is too much. Minimum word length? Seriously check boxes are sufficient. I won’t do the survey More

by sarahm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hoehn, Blair Redmond
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Sarahm1, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! -Hendrick Acura Team

December 24, 2018

A1 service Quick service. Comfortable waiting area with snacks. I was kept updated throughout the waiting time as to when my vehicle would be finished. I was off More

by HEATHER_RASMUSSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Johnson
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Heather_rasmussen, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! -Hendrick Acura Team

December 24, 2018

Above and beyond...again! Once again, Adam H. and the service team at Hendrick made it real easy...and painless! Got me in on short notice and out quick! I'll always go back. More

by SMEWING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hoehn
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Smewing, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! -Hendrick Acura Team

December 24, 2018

I was treated like a valued customer. Carol Burnett is an excellent service advisor. She is honest, communicates well and is responsive. The service department always accurately diagnos More

by DVSTOLPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Burnett
Dec 27, 2018 -

Jay Wolfe Acura of Overland Park responded

Hello Dvstolper, thank you, we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon! -Hendrick Acura Team

December 23, 2018

Easy, easy, easy I had a great experience with Dean Saddler at Hendrick Acura. I was trading in my leased MDX for a new one and Dean made it really easy. I told him More

by davefred27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Saddler
Jan 02, 2019 -

Jay Wolfe Acura of Overland Park responded

Davefred27, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Acura Overland Park. If you have any further questions, please don't hesitate to reach out! -Hendrick Acura Team

December 23, 2018

Leasing a car it is always a pleasure to work with Dean Saddler in the sales department. We have worked with him for 15 years. He is fair, honest and genuine. More

by KSHAWKEYES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Saddler
Jan 02, 2019 -

Jay Wolfe Acura of Overland Park responded

Kshawkeyes, thank you for sharing your positive experience! Thank you, and have a fantastic day! -Hendrick Acura Team

December 23, 2018

Consistent Quality Service Consistent quality service. Very professional, yet personable. Keeps me informed of issues and possible issues to consider in the future. I feel value More

by O24601G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerame Franck
Jan 02, 2019 -

Jay Wolfe Acura of Overland Park responded

O24601g, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day! -Hendrick Acura Team

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