Jay Wolfe Acura of Overland Park
Overland Park, KS
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Used Car Purchase Our experience with John Dixon was nothing but positive. He took time to give us the pros and cons of the different cars we were looking at and also h Our experience with John Dixon was nothing but positive. He took time to give us the pros and cons of the different cars we were looking at and also helped set up different options on it after we purchased the car. I also feel he did all he could to help us get the best deal. Our experience with Abby Miller, who processed our financing was less than positive. She was rude and abrupt. We purchased the car on a Saturday and went out on Monday and immediately refinanced with a different company at a better rate. I don't feel she did all she could have for us and seemed almost put out by even needing to spend time with us. If she had been our first person of contact we would have turned around and walked out. More
Honest Sales Man We recently purchased our MDX from Hendrick Acura and we were pleasantly impressed with the commitment of Mike Libby during and after the sales. I wil We recently purchased our MDX from Hendrick Acura and we were pleasantly impressed with the commitment of Mike Libby during and after the sales. I will not say everything was perfect, but I'm VERY HAPPY with the experience and the relationship established with salesman Mike Libby! Don't forget to check prices elsewhere! More
Enjoyable car buying experience I must say I was pleasantly surprised with my car buying experience at Hendrick Acura. I had been looking for a new car for over a month and had vis I must say I was pleasantly surprised with my car buying experience at Hendrick Acura. I had been looking for a new car for over a month and had visited multiple dealerships in the metro area and was not impressed with what I encountered. I decided at the last minute to drop into Acura on Memorial Day, just to check it out. Sam greeted me at the door and made me feel welcome and at ease. He was patient, answered all of my questions, and wasn't pushy at all. Definitely one of the most genuinely friendly salesmen I have dealt with...not that fake-friendly-type of salesman one usually has to deal with at car shops. I ended up purchasing a new car that day and Sam took the time to patiently show me how to work all the bells and whistles on my new RDX. He followed up with me a couple days later, just to make sure all was well and to see if I had any more questions. He definitely makes himself accessible and he even returned my phone call when he was out of the office. I was very impressed with Sam's professionalism and knowledge. I would definitely recommend him and Acura to others. More
Terrific customer experience each time I keep getting extraordinary service from Hendrick Acura! Today I brought my TL in for an oil change. They took care of that, and Service Consultant T I keep getting extraordinary service from Hendrick Acura! Today I brought my TL in for an oil change. They took care of that, and Service Consultant Tom Seeling even found that my battery wasn't to their standards, so he had it replaced free under the warranty. Great quality guy in every way. I have never been so pleased with an auto experience in all my 40+ years of driving. I felt Michael Libby worked hard to get me an excellent deal, and the whole service experience has been exemplary. Most of all, I LOVE this car!!!! More
Awesome Experience We've been shopping around for a new RDX for a while and after having to gone to the other Acura dealership in KC and not getting the one we wanted, w We've been shopping around for a new RDX for a while and after having to gone to the other Acura dealership in KC and not getting the one we wanted, we checked out Hendricks. We met our salesperson Sam and he helped us find the RDX we wanted without any pressure and got us a great price. Our car had some dings from a hail storm and the guys at Hendricks took care of that a month later with the dings removed and a full detail. We also had a toddler with us and Sam and the rest I the staff was mindful of that and made sure our purchasing process was as quick as possible. If you're in the market for an Acura definitely check these guys out. More
Great place to do business. All staff were very friendly, helpful, responsive and unpretentious. They let me take a test drive quickly without answering 20 questions first like All staff were very friendly, helpful, responsive and unpretentious. They let me take a test drive quickly without answering 20 questions first like I had to at another dealership. They gave me their lowest price the first time without haggling and game playing. Sam gave me his cell number and answered all my questions quickly. I would definitely recommend this dealership or any other Hendrick ones. More
David Nguyen Sam was very patient with us. Gave us a great deal and was very helpful. Super nice guy and cool! We will definitely come again! Sam was very patient with us. Gave us a great deal and was very helpful. Super nice guy and cool! We will definitely come again! More
Great experience We had a great experience! We loved working with Sam Lee. We have already recommended Sam and the dealership to friends when they are ready to purchas We had a great experience! We loved working with Sam Lee. We have already recommended Sam and the dealership to friends when they are ready to purchase a new vehicle. More
New Acura Purchase from Hendrick Acura I recently posted on Yelp regarding my purchase with Hendrick Acura but also though I would post here. I have purchased 8 new Acura's during my lietim I recently posted on Yelp regarding my purchase with Hendrick Acura but also though I would post here. I have purchased 8 new Acura's during my lietime with the 2 most recent ones at Hendrick Acura. I do all of my research and then look for a dealer that is the easiest to work with and that will give me the best deal. Hendrick is by far the easiest dealer to purchase a vehicle from. We negosiated everything over the phone, they fedex'ed the paper work to me and even delivered the vehicle to my door (which is 8 hours away). All the dealers within a 150 radious don't even come close to ease of the deal and price. The only draw-back of my process is we don't get the training on how to use everything that the vehicle is equipped with but Hendrick does walk you through everything over the phone. I worked with Rebeeca Hernandez both times and she makes the process simple and straight forward. More
Excellent Customer Service I purchased and financed my very first luxury vehicle at this dealership and was given excellent customer service, they listened to what my concerns w I purchased and financed my very first luxury vehicle at this dealership and was given excellent customer service, they listened to what my concerns were and worked them out for me. Lynwood was extremely helpful and helped me get the very best finance rate he could possibly get for me, to say the least I was very happy with my experience at this dealership and I recommend them to anyone who is interested in buying a new or used vehicle, you can't go wrong. More