Jay Wolfe Acura of Overland Park
Overland Park, KS
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GREAT CAR BUYING EXPERIENCE I purchased a new 2015 MDX yesterday for my wife's Christmas Present. Jenny and Augustine did an EXCELLENT job from the moment we walked into the deal I purchased a new 2015 MDX yesterday for my wife's Christmas Present. Jenny and Augustine did an EXCELLENT job from the moment we walked into the dealership. It was an efficient, professional process. I really can't think of any thing they could have done better. It was truly a pleasant experience.. Thanks Augustine and Jenny!! Dawn lovers her new MDX!!!! Also, the "Christmas Picture" of our new MDX on your show room floor is very cool!!! More
Midwest Hospitality My wife and I purchased a new Acura RDX in November of 2014. We were returning Acura owners; and, well before we entered the showroom, we had identif My wife and I purchased a new Acura RDX in November of 2014. We were returning Acura owners; and, well before we entered the showroom, we had identified the 2015 RDX as the probable replacement for our older, 2001 Acura CL. Both the sales and finance processes at Hendrick's were transparent, efficient and professional. We were extraordinarily pleased with the purchase price. Sam Lee, at the sales end, was always attentive to our questions and seemed genuinely interested and respectful in meeting our needs. He and his sales manager, Dave Heitman, were the reasons we chose Hendrick’s over other dealers. Jenny Scullin, in the finance department, led us through the financial paperwork with great ease, good-humor and efficiency. The entire purchase process, including a two hour test drive, was over in one afternoon. Easy in with a 2001 coup and easy out with a 2015 SUV. It was the more pleasurable shopping experience we have had in some time. More
All positive This was an easy process and all staff were amazing. They located the vehicle I wanted and had it transported quickly for me. They provided me with This was an easy process and all staff were amazing. They located the vehicle I wanted and had it transported quickly for me. They provided me with a loaner car and even brought it to me. I will definitely share this wonderful experience with my friends and family. More
Augustine Lee- Great Job! We recently purchased our new RDX with Augustine Lee. It was a great experience from Start to Finish. Augustine made us feel very comfortable and we n We recently purchased our new RDX with Augustine Lee. It was a great experience from Start to Finish. Augustine made us feel very comfortable and we never felt pressured. We would feel comfortable referring anyone looking to purchase anew car to Augustine Lee. Jenny Scullins was so helpful and professional taking care of all of the details and getting us on our way in our new car. This was our 3rd excellent buying experience with Hendricks Acura! More
Great purchasing experience! We recently purchased a MDX from Hendrick and Sam went out of his way to listen to all of our needs, but more importantly our wants. The whole process We recently purchased a MDX from Hendrick and Sam went out of his way to listen to all of our needs, but more importantly our wants. The whole process was very smooth and efficient. He was also very considerate of our time and 2 year old. We would definitely recommend Sam and the dealership to anyone wanting a new Acura! More
Easiest new car purchase ever! I got a new Acura MDX last Sunday from Sam Lee at Hendrick Acura in Overland Park. I live in Columbia MO and the closest Acura dealerships are in St. I got a new Acura MDX last Sunday from Sam Lee at Hendrick Acura in Overland Park. I live in Columbia MO and the closest Acura dealerships are in St. Louis and Kansas City. I stopped in the Hendrick Acura showroom while in KC on Saturday and really liked the new MDX. Came home, did some more research and decided to lease one. I looked at the 4 closest dealers to my home and was surprised that Hendrick was open on Sunday. I called in and spoke to Sam Lee. There was no high pressure sales pitch or gimmick to try and get me into the store to further negotiate. Sam took my information over the phone and gave me an estimate within 30 minutes. I jumped in the car and was at the dealership within 2 hours. Sam already had my new Acura MDX detailed and ready for me. I suspect that I was in the dealership for less than 1.5 hours before I was driving home in my new MDX. Not once did they try to pressure me into anything. It was by far the easiest new car purchase/sale I have ever had. More
A winning team We recently purchased a 2015 Acura MDX. Sales personnel aided us immensely in viewing the product. They were cordial, forthright with answers to our We recently purchased a 2015 Acura MDX. Sales personnel aided us immensely in viewing the product. They were cordial, forthright with answers to our questions, fully versed in the product, and good humored. All were very pleasant and professional individuals with exceptional customer relation skills. We were familiar somewhat with the product; and, Sam –the salesman - was an ultimate professional assisting us. His assistance with reviewing aspects of the MDX triggered us to negotiate a purchase price that day. On delivery day, Sam graciously reviewed each of the vehicles operational details with us to ensure we had an understanding of the car’s driving features. That was extremely helpful because it was a quick class prior to getting on the road. Sam is a very sincere and capable sales person who presents the product to the customer in a friendly and relaxed atmosphere. We enjoyed working with Sam and recommend him and the dealership to anyone wanting to purchase an Acura vehicle. We very much appreciated the assistance that Dave Heitman and Jenny Scullin provided. What a team. More
Great experience, good people, will buy again @ Hendrick Could not find what we were seeking in our hometown. Found it in Overland Park @ Hendrick Acura of Overland Park. Worked with really, really good fo Could not find what we were seeking in our hometown. Found it in Overland Park @ Hendrick Acura of Overland Park. Worked with really, really good folks for the purchase. They were upfront, honest, and worked with me in good faith. They were patient with me and very forthright in what they could and could not do with the deal. Of course I wanted better, that's my job in a car deal. We found common ground and completed the deal. I needed to come back to Hendrick Overland Park a month later given circumstances created by the fact that I was an out of state buyer. Nothing major and nothing caused by the dealership or the folks with whom I worked on the deal. Made it back to Overland Park, worked with the service department and the folks involved with the sale when I purchased the 2013 RDX. All went just fine. All items addressed and completed with no issues. The entire experience with Hendrick Acura in Overland Park, and the staff involved with the purchase/after purchase items, was excellent. I am from Nebraska. My wife and I are loyal Honda owners for many, many years. This is our first Acura. It won't be the last. When I am ready for my Acura (the RDX is for my wife), I will be travelling to Hendrick Acura in Overland Park to find it. I can't wait... Thanks to Karl (Sales) and Lynwood (Finance) and Adam (Service) for your help with this transaction. I am grateful. So is my wife. I will be back, so you are now on notice to look for me a few years down the road. Mike - Nebraska More
Professional and friendly Our used car sales associate was friendly. I knew which used car I was interested in. We were able to take the car for a test drive by ourselves whi Our used car sales associate was friendly. I knew which used car I was interested in. We were able to take the car for a test drive by ourselves which not all dealerships allow. We didn't feel pressured at all. I do wish the sales associate would have spent more time explaining the features of the car but as it was closing time and I did not ask, I understand. Later, after opening the hood after taking possession, we discovered a corroded battery terminal. Since the car was only on their lot around a month, I feel that it should have been taken care. We actually negotiated a price via phone the next day. The actual pick up and paperwork went smoothly. We were allowed to go back a few days later and purchase an extended warranty. It was tailored the way we wanted and was happy with the purchase. Have not had any contact with the service department yet so can't review that department, unless they would like to take care of the corroded battery like they should have originally. More
Excellence & Honesty The car buying experience was wonderful here. I did not feel I was in the "car buying" game and felt everyone there was being honest. Sam Lee and comp The car buying experience was wonderful here. I did not feel I was in the "car buying" game and felt everyone there was being honest. Sam Lee and company went out of their way for me and I truly appreciated it. In addition, to top things off, they were very knowledgeable about not only their cars, but of the other cars on the market to make comparisions and even about the Kansas City car market in general. All this translated into a great experience. I can highly recommend them without hesitation. More