Jay Wolfe Acura of Overland Park
Overland Park, KS
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Easy Purchase We knew exactly what we wanted when we walked into the dealership. Karl Myers greeted us and quickly arranged for us to see the car we had already fou We knew exactly what we wanted when we walked into the dealership. Karl Myers greeted us and quickly arranged for us to see the car we had already found on the internet. We purchased the vehicle immediately after our test drive and the process was pretty easy. They made every effort to make sure we were happy with our purchase. We did need one small thing fixed on the vehicle and they ordered the part right away and gave us a loaner car on the day they made the repair. We would definitely go back to this dealership for a future purchase. More
Good Experience The dealership is very nice, The salesman, Augustine, was very friendly, professional, knowledgeable and low pressure. He made sure I knew how to us The dealership is very nice, The salesman, Augustine, was very friendly, professional, knowledgeable and low pressure. He made sure I knew how to use the car and also helped me set up a few things. I was happy with the whole process and would recommend this dealership. More
Best experience for first time buyers All of the employees are amazing at what they do and made our first time buying experience an ease! Sam Sammur definitely made this process so amazing All of the employees are amazing at what they do and made our first time buying experience an ease! Sam Sammur definitely made this process so amazing. More
Outstanding Friendly and Efficient - Hendrick Acura of Overl We went to Hendrick on a Saturday to "look" around. We met Zeke immediately. He was knowledgable and friendly. Zeke was an excellent sales person to We went to Hendrick on a Saturday to "look" around. We met Zeke immediately. He was knowledgable and friendly. Zeke was an excellent sales person to work with. He was just the right personality mix with humor and not too pushy. The process was very quick and painless. Jenny was straight forward and efficient once we got to the "paperwork" and financing. We had settled on a car and then even called back and changed our minds. We called Zeke and he returned our call in a timely manner. He got the different car ready for us in just a days time. We love Hendrick. This is the second car we have purchased from a Hendrick dealer and have been pleased each time. More
Very happy We were researching several different makes/models and had a specific timeline to buy 4 months out. Augustine understood and appreciated this fact fr We were researching several different makes/models and had a specific timeline to buy 4 months out. Augustine understood and appreciated this fact from the first visit. During additional visits and test drives, Augustine simply educated us about the car, answered our many questions and let the quality of the vehicle speak for itself. Not once did he question our original timing or try to have us make a decision/purchase outside of our timeline. We were very happy with the process and all of the staff at Hendrick Acura. We are confident we have purchased the best vehicle for our needs and that we got a fair deal. More
Very satisfied I went to look at used cars and Nolan Swartz helped us. Nolan is a very nice young man and he is dedicated to the customer. I will refer him to others I went to look at used cars and Nolan Swartz helped us. Nolan is a very nice young man and he is dedicated to the customer. I will refer him to others that might need someone to help them. We also appreciated Sean O'Leary and Adam Hoehn. All of them were very personable and kind to us. More
Friendly sales I went to the dealership to look at a car that, by the time I arrived, had sold. Rob showed me another model that I hadn't seen on the website that wa I went to the dealership to look at a car that, by the time I arrived, had sold. Rob showed me another model that I hadn't seen on the website that was actually a better fit for what I was looking for (year, price, color, etc). I spent a few hours working with Rob and the manager Sean on a price, but it was a good experience. They were friendly throughout and it was not high pressure. I would buy another car from Rob and this dealership. More
A new loyal customer. After a negative experience with a competitor, Hendrick Acura was a breath of fresh air. Dave Black is extremely knowledgeable, friendly, and genuine After a negative experience with a competitor, Hendrick Acura was a breath of fresh air. Dave Black is extremely knowledgeable, friendly, and genuinely wants to do what's best for his customers. I felt like Dave would have spent all day making sure I got the right car for me. Jenny Scullin also took such great care of me on the finance side. These guys have an addition to what is sure to be a long list of loyal customers. Thanks! More
Purchasing 2 cars Dale and Sara Subject: Review of Hendrick Acura 1-15-15 On 1-11-15 we purchased two cars from Hendrick Acura. The double purchase should speak for Dale and Sara Subject: Review of Hendrick Acura 1-15-15 On 1-11-15 we purchased two cars from Hendrick Acura. The double purchase should speak for itself about our satisfaction but we wanted to further express our appreciation. We dealt with Sean O’Reilly and Dan Zenunovic Our appointment began with the car we inquired about being ready and warmed up and we were test driving within 5 minutes of our arrival. The car had obviously been thoroughly checked out by Acura with no apparent issues. The negotiating process began with a fair market offer for our car and a fair market price for the car we were interested in purchasing. We really appreciated not having to hear insulting offers on both cars which assumed we hadn’t bothered to even look up values. We were treated with respect and at no time felt pressured. We have shared our experience with numerous people and will continue to do so. While no one we know is currently in the market, I’m sure someone will recall the story at a later time. Thank you, Dale and Sara More