Jay Wolfe Acura of Overland Park
Overland Park, KS
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Better customer service than local competitor! I was looking to trade-in my old Acura for a new one, and the first dealership I went to kept suggesting I "check with my husband" as if I couldn't bu I was looking to trade-in my old Acura for a new one, and the first dealership I went to kept suggesting I "check with my husband" as if I couldn't buy a car for myself! After finally getting a pretty crappy quote from them, I said no thanks and went to Hendrick. From the beginning, they treated me with respect and I always felt like they were putting the customer first. Everything went very smoothly, and I would definitely go back there again when I am ready to upgrade in a few years. It's about time a car dealership realizes that plenty of women buy cars, too! More
Awesome car, awesome service! I found the car I wanted right away and when I walked in the sales person Remy was the first to greet me. He knew I already had a car in mind and neve I found the car I wanted right away and when I walked in the sales person Remy was the first to greet me. He knew I already had a car in mind and never even mentioned another to try and sell me on. He made the whole process from start to finish really easy and I felt like I got a good deal without being "sold" on anything. I got just what I wanted for the price I wanted. Remy was super helpful and has made himself more than available even after purchase. I had some paint work done and he kept me up to date during the whole process and made sure the car was right before I got it back. The service department even drove to my work in Springhill to pick up the courtesy car and personally deliver my 370Z. Overall the whole thing was fantastic and I would definitely buy a car here again. More
Good contact Everyone was hands on and very interested in what I needed. They were very courteous and helpful. I would recommend them to anyone. I hope it turns Everyone was hands on and very interested in what I needed. They were very courteous and helpful. I would recommend them to anyone. I hope it turns into a good friendship. More
Great no pressure buying process Great car buying experience. I loved working with Ed - he has a great low key and informative style. Got both the car I wanted and the price I wanted Great car buying experience. I loved working with Ed - he has a great low key and informative style. Got both the car I wanted and the price I wanted for my trade. More
Excellent customer service for sales and service! The staff at Hendrick Acura are top-notch! From purchasing a new vehicle to service for my old vehicle, I have only had positive experiences. The staff at Hendrick Acura are top-notch! From purchasing a new vehicle to service for my old vehicle, I have only had positive experiences. More
Great overall experience! I traded my used Nissan Rogue and bought a new Acura MDX 2016 at Hendricks. The whole process was very smooth. one of my friend recommended Hendricks I traded my used Nissan Rogue and bought a new Acura MDX 2016 at Hendricks. The whole process was very smooth. one of my friend recommended Hendricks after he head a similar experience and I am so happy that I made the decision to try Hendricks. Ed worked with me through the whole process. I never felt pressurized to make any decision. ed was very friendly and frank about what they had to offer. more or less on used car trade-in they matched my expectation. I would recommend all and everyone this dealership if you are trying to purchase a Acura. Thank you so much Hendricks for taking care of my needs! More
Great Service Dave provided the absolute best car buying experience imaginable. He was friendly, knowledgeable, and above all not pushy. The only discrepancy I ha Dave provided the absolute best car buying experience imaginable. He was friendly, knowledgeable, and above all not pushy. The only discrepancy I had was that it did take quite a long time, but dave helped pass the time with conversation. Overall great experience and I would highly recommend Hendrick Acura! More
Purchased car Everything from start to finish was a great experience! Couldn't of asked for a better way to purchase a car and trade in a car! Everything from start to finish was a great experience! Couldn't of asked for a better way to purchase a car and trade in a car! More
Great customer service! No high pressure sales lines. The overall experience was great! Everyone I spoke with was especially friendly. There was no pressure from anyone. That actually helped with my decis The overall experience was great! Everyone I spoke with was especially friendly. There was no pressure from anyone. That actually helped with my decision to buy! More
Great customer service! Augustine (Auggie) was fantastic. He was very open when I would ask questions and he was never pushy. His relaxed attitude made the process very enj Augustine (Auggie) was fantastic. He was very open when I would ask questions and he was never pushy. His relaxed attitude made the process very enjoyable! On the financing side, Lorie was very friendly and easy to work with, explaining everything very well. The only thing that would had made it easier is to be aware of the "extra" options before the moment I needed to sign. Every dealership does that, but it's the only moment where I felt "on alert." More