Jay Wolfe Acura of Overland Park
Overland Park, KS
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very easy going and freindly dealership I was very pleased with the nice and friendly staff, Dany was so knowledgeable, he showed me the special features the car has, no hustle or pressure, I was very pleased with the nice and friendly staff, Dany was so knowledgeable, he showed me the special features the car has, no hustle or pressure, very professional and understanding, he even gave me a courtesy call when the price dropped the next day, I really appreciate Dany's help and making car buying as easy and positive, very happy, thanks. More
Above and beyond customer service! Even though this dealership asked me to provide a review, I was going to ask if I could write a summary detailing how thoroughly impressed I was with Even though this dealership asked me to provide a review, I was going to ask if I could write a summary detailing how thoroughly impressed I was with my experience at Hendrick Acura Overland Park. I dealt with both the new and pre-owned side of the operation upon arrival, but primarily worked with the pre-owned side of the operation. From start to finish, Belinda made me feel comfortable and welcome with any and all questions I had. Upon engagement with the purchasing & financingprocess, I met Sean and Shannon; two associates with whom I had an equally welcoming and pleasant experience. They talked me through every step of the way in a very transparent and honest manner which I sincerely appreciate. At the same time, I was introduced to Auggie, who also was thoroughly professional, kind, and willing to meet all my needs. These four Hendrick employees stayed two hours past closing in order to complete the transaction. While I know that they are duly compensated for my purchase, they never once indicated any unpleasantness in staying past the closing hour. I would absolutely recommend your dealership to others and look forward to subsequent encounters with everyone at Hendrick. Thank you for a pleasant experience. Sincerely, Leslie Inghram More
Mike was so caring !! last week we bought not one but two cars at Hendricks Acura. A 2014 ILX and a 2015 TLX. Our salesman was Mike Libby. We could not have been taken car last week we bought not one but two cars at Hendricks Acura. A 2014 ILX and a 2015 TLX. Our salesman was Mike Libby. We could not have been taken care of any better. Mike went out of his way to make the deals go through on both cars. He also followed up and called me the next couple days to make sure everything was ok with the cars. More
Greatest car buying experience of my life(best dealership) I walked in and was immediately approach buy Remy Juranek asking me if there is anything he could assist me with. It was a low pressure no hassle sal I walked in and was immediately approach buy Remy Juranek asking me if there is anything he could assist me with. It was a low pressure no hassle sale where he let me do all the browsing and shopping that I wanted and allowed me to ask as many questions as I wanted. After test driving the car he handled my paper work within minutes and I bought the car onsite and drove it home that day. Everyone at this dealership that I came in contact with was very helpful and was able to answer any question I had about the car or packages. I highly recommend this dealership and would buy all my future cars from Remy in the future. You have to visit this dealership to see what I am talking about. First class service!!!! More
Jon was a huge help I had to bring one of my cars in to get a car care kit put on and Jon was able to work the scheduling out perfectly. He helped with a loaner car to ru I had to bring one of my cars in to get a car care kit put on and Jon was able to work the scheduling out perfectly. He helped with a loaner car to run some errands while they had my car for a few hours. I had great service, Jon was extremely helpful. He made me feel like I was important and he did it with a smile. More
Highly Recommend Great low pressure experience from start to finish! All the staff I met were very friendly & helpful. It was something I had been putting off becaus Great low pressure experience from start to finish! All the staff I met were very friendly & helpful. It was something I had been putting off because I dread the whole process but everyone made it super easy! More
Very personal and family like experience! Auggi was very friendly, sincere and treated us like family members. He even played with our son ( an always running toddler) and kept him entertain Auggi was very friendly, sincere and treated us like family members. He even played with our son ( an always running toddler) and kept him entertained while we were busy with finance paperwork for our new car. We felt very comfortable and at ease with dealing with him. His manager was also very understanding. Shannon helped us make appropriate choices and went over each detail even at the wee hr and end of the day. We will definitely use the dealer for our serivicing and any other needs for our new acura. More
Easiest transaction ever! Low pressure, professional service. Usually dread the whole car buying experience but this transaction changed my view. Nolan was great! I am now a l Low pressure, professional service. Usually dread the whole car buying experience but this transaction changed my view. Nolan was great! I am now a loyal Hendrick customer. More
Fantastic experience! Buying a car is rarely an enjoyable experience, but Nolan at this dealership was awesome to work with. He was supportive, helpful and quick to reply w Buying a car is rarely an enjoyable experience, but Nolan at this dealership was awesome to work with. He was supportive, helpful and quick to reply with any concerns or questions I had. His manager was also great and a pleasure to work with. This process was painless! More
Awesome experience We went in because we saw an ad for a used Acura that that we were interested in. Nolan met us when we got out of our car. Unfortunately we were too We went in because we saw an ad for a used Acura that that we were interested in. Nolan met us when we got out of our car. Unfortunately we were too late because the car we liked was already sold. Nolan showed us several others, explaining features that we might like. And fortunately for us, we liked one more than the one that caught our eye in the first place. Working with Nolan, Sean, and Shannon, we were able to complete the purchase to our satisfaction. They were very professional and, more importantly, they made us feel comfortable. It was an awesome car-buying experience. I would recommend Hendrick Acura Overland Park to anyone interested in buying a car. They won't be disappointed. More