Jay Wolfe Acura of Overland Park
Overland Park, KS
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Pleasant, professional experience We had a great experience at Hendrick. I was greeted immediately and Rob did a great job finding a vehicle to meet both my wants and price point. I We had a great experience at Hendrick. I was greeted immediately and Rob did a great job finding a vehicle to meet both my wants and price point. I never felt pressure and I am thrilled with my purchase. There was no pressure and Sam was very fair with negotiation and the purchase of my MDX. Rob was very straight forward and made the process painless. Rob and Shannon stayed late and the dealership had entertainment to occupy the kids (TV and popcorn). The service team did a few things to help my used car, be more of a new car to me and Nick and John were great as well. Thanks everyone! More
Hassle free experience My experience with Hendrick Acura was very good. I was greeted immediately, and I worked with Belinda the sales associate. I never felt pushed to mak My experience with Hendrick Acura was very good. I was greeted immediately, and I worked with Belinda the sales associate. I never felt pushed to make a hasty purchase. Although I had briefly done my "homework" on the internet, the final price for the 2016 MDX was very good without the hassle of having pressure put on me to continue having to renegotiate the final price. The inventory for the vehicle I selected was in stock, and I could take possession immediately. All personnel that I met at Hendrick Acura were courteous including the sales manager, the finance person, and the general manager. I have a some minor issues with this new MDX. So I have scheduled service and will see how the service department does their job. This is the first brand new MDX (I have had 3 others) that has had minor issues . Those will, hopefully, be resolved at the service appointment. The Acura MDX has been a extremely reliable automobile which prompted me to purchase another. Based on my limited experience with this dealership, I would recommend them to anyone who is looking to buy an Acura. More
Ask for Ed Very easy to talk too. Answered any questions we had. Willing to negotiate with us. Truly has a passion for his job. Quick and thorough! Very easy to talk too. Answered any questions we had. Willing to negotiate with us. Truly has a passion for his job. Quick and thorough! More
Great service with even better business ethic When we arrived at Hendrick we were greeted in the parking lot and from that point on there wasn't a moment we didn't have their full attention. Nolan When we arrived at Hendrick we were greeted in the parking lot and from that point on there wasn't a moment we didn't have their full attention. Nolan took a vested interest in what our needs were and made sure he found us exactly what we were looking for. He took the extra steps to keep open communication during our search via email, text message and phone. Our family has a unique work/life balance and the finance team went above and beyond to get our paperwork complete. We never had to compromise on what we wanted and Nolan made sure of that. Not only do they have great business ethic, they made us feel like friends and family. We love the Hendrick Acura team! More
Awesome Service I leased a TLX from Belinda. Can't s say enough about Miss Belinda. She was very thorough and made this lease very easy for me to understand and was I leased a TLX from Belinda. Can't s say enough about Miss Belinda. She was very thorough and made this lease very easy for me to understand and was very knowledgeable about the vehicle I was leasing. You go Belinda you are the best! Thank you for all your help I would give you 10 stars............. More
Very pleased with Hendrick Acura My husband and I just bought a 2016 Acura RDX at Hendrick Acura. We also own an Acura TL, also purchased at Hendrick Acura. The wonderful service we My husband and I just bought a 2016 Acura RDX at Hendrick Acura. We also own an Acura TL, also purchased at Hendrick Acura. The wonderful service we have experienced with the TL was one of the main reasons for returning to this dealership. We just cannot say enough good things about their service department, having worked with service advisors Adam and Jon. They just go out of their way to make service appointments as painless as possible. We knew we wanted a 2016 RDX and working with Belinda was great. She was friendly and knowledgeable and everything went very smoothly. We would recommend her to friends. Dean Saddler was also very helpful in the process. The delivery coordinator Rachael helped us with all the new technology and made sure we had a good understanding. We appreciated that. I would have no hesitation recommending Hendrick Acura and Belinda Milligan when looking for a new Acura. We have bought several cars in the KC area and really feel like Hendrick Acura is the best! More
Easy to work with from start to finish Ask for Ed at Hendrick Acura and you won't be disappointed with your car buying experience. He is knowledgeable about the features and isn't just focu Ask for Ed at Hendrick Acura and you won't be disappointed with your car buying experience. He is knowledgeable about the features and isn't just focused on selling a car. Dean was great in getting me to the point where I felt confident in my decision for my new car. More
Excellent experience! Ed was great the entire time I worked with him. He never pressured or rushed us into making a decision, which I appreciate immensely. He was extreme Ed was great the entire time I worked with him. He never pressured or rushed us into making a decision, which I appreciate immensely. He was extremely patient with me and understood our needs. Our closest Acura dealer is 50 miles away, however, we drove 230 miles to do business with Ed and Hendrick Auto. Shannon in finance was great. She was accommodating and worked hard to get a decision regarding our financing. Fabulous experience! More
Love My Acura ILX Best car buying experience I've ever had. The dealership is awesome all around. Dave Black was great to work with, especially with me living over an h Best car buying experience I've ever had. The dealership is awesome all around. Dave Black was great to work with, especially with me living over an hour away. He helped me find the vehicle I liked and figure the best deal to fit my needs which made it easy for me to make a decision. When I picked the vehicle up Rachael Montgomery was awesome getting me acquainted with the vehicle and all the features available. And, Shannon was great to work with in finance. Thanks to Dave, Rachael and Shannon for a top-rate experience. More
Wonderful experience had a great car buying experience. We were not pressured in any way, it was refreshing! The process was made very easy. Incredibly professional custom had a great car buying experience. We were not pressured in any way, it was refreshing! The process was made very easy. Incredibly professional customer service. More