Jay Wolfe Acura of Overland Park
Overland Park, KS
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Ask for Ed!!!! I just had the best experience buying a car from Ed Plisner! If you are looking for a comfortable, no pressure experience and want to work with someon I just had the best experience buying a car from Ed Plisner! If you are looking for a comfortable, no pressure experience and want to work with someone who knows everything about Acura and has your best interests in mind, he is your guy! I promise you won't be disappointed! More
GREAT PURCHASE EXPERIENCE Ed Plisner did a superb job of helping select the perfect car for me. He was patient, extremely knowledgeable, both about the vehicles and the purcha Ed Plisner did a superb job of helping select the perfect car for me. He was patient, extremely knowledgeable, both about the vehicles and the purchasing process. In fact, yesterday a stranger approached me in a parking lot, asking about my Acura. I recommended Ed, and he said he would definitely go to the Hendrick dealership to see him. Also want to mention that Sam Lee was terrific. He was very efficient, which made the paperwork process very smooth and easy. Thanks to all for an excellent w perience! More
Used car purchase I was looking for a used Mercedes and found one on their used car lot. This was by far the best car buying experience for me to date! The entire tea I was looking for a used Mercedes and found one on their used car lot. This was by far the best car buying experience for me to date! The entire team were professional, courteous and exceeded my expectations. They were easy to work with and did an outstanding job. There were no high pressure sales techniques and we got in and out very quickly. We only dealt with 3 individuals Andrew Barth (Sales), Peter Pellegrino (Management) and Sam Lee (Finance). Andrew was our salesman and I highly recommend you ask for him if looking for a car. I'm sure their other sales personnel are great, but Andrew did an outstanding job. Sam worked with us on the financing which was definitely a very quick and easy process. Definitely recommend these guys!!! More
Great Experience About a month ago I purchased a certified used car from Hendrick Acura. The people I dealt with were all very pleasant and professional. There was n About a month ago I purchased a certified used car from Hendrick Acura. The people I dealt with were all very pleasant and professional. There was no pressure to buy and they gave me all the time I needed. I was even able to take the vehicle home over night as my wife and I thought about what we were going to do. All in all I'm pleased that we purchased an Acura and that we purchased it from Hendrick. It was a very comfortable experience. If you go there, look up Todd Heston. He's a good guy to deal with, and pretty funny. MS More
Outstanding deal and great service! This is a great dealership and i used to go to MBKC. Have far exceeded my expectations and would highly recommend this dealership. Rob was awesome a This is a great dealership and i used to go to MBKC. Have far exceeded my expectations and would highly recommend this dealership. Rob was awesome and really worked hard. Thanks for the great deal and help from Sam and Lorie too! More
Poor service My car had an airbag recall. This car was in excellent condition and never been worked on. When they finished the airbag replacement the center steeri My car had an airbag recall. This car was in excellent condition and never been worked on. When they finished the airbag replacement the center steering wheel cover was all crooked and looked like it was taken apart & poorly replaced. There were also greasy fingerprints all over it. I called to complain and they said to bring it back and they would make it right. I took it back and after 5-10 minutes they came to get me & said they took it off & put it on again but thats all they could do. It was still crooked and once again greasy. If I knew the quality of service I would have never had the airbag replaced. More
Great group of people to deal with. Called and inquired about a vehicle located at a different Hendrick location. Nolan went over and picked it up for us to look at. He wa to deal with. Called and inquired about a vehicle located at a different Hendrick location. Nolan went over and picked it up for us to look at. He was very thorough, pointing out some things we did not notice. No pressure through the entire buying process. Mr. Samur made it a point to introduce himself and checked with us during our visit. Shannon and Sam listened to our requests on financing and actually provided a much better solution than we expected. More
Above and beyond expectations We started out Hendrick GMC on State Line. Mike Deskins from sales and Stephanie in finance went above and beyond our expectations and worked tireles We started out Hendrick GMC on State Line. Mike Deskins from sales and Stephanie in finance went above and beyond our expectations and worked tirelessly to help us. They ultimately helped us find a vehicle at Hendrick Accura and put us in touch with Sam and Rob. Rob was extremely knowledgeable about the used vehicle that I was interested in and he and Shannon worked after hours to finalize everything. It was nice knowing that one dealership has several ways of finding the perfect fit and that they work as a big family. More
Great place to do business Have purchased three vehicles from these folks and each time was better than the last. This most recent experience was excellent. David Black our sal Have purchased three vehicles from these folks and each time was better than the last. This most recent experience was excellent. David Black our sales guy, Shannon Wood and Sam Lee in finance were all pleasant, had good followup and were generally great to work with. They had to find the vehicle we wanted and were right on time with there estimates on when it would arrive which is uncommon at least in my experience. We get a new vehicle every couple years so have a good idea on which dealers are good or not. Our experience at Hendrick Acura was 5 stars ...thanks to the folks that we interacted with. Great job and Thanks! More
Great experience! Friendly staff, easy to work with, willing to make a deal, didn't feel like we were getting jerked around, had a good selection of colors and options Friendly staff, easy to work with, willing to make a deal, didn't feel like we were getting jerked around, had a good selection of colors and options available. Would definitely recommend to anyone looking! More