Jay Wolfe Acura of Overland Park
Overland Park, KS
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Friendly and knowledgeable! Nick Hernandez went over all the features of the car including the navigation, and even my paired my phone for me. All in all it was a pretty pleasant Nick Hernandez went over all the features of the car including the navigation, and even my paired my phone for me. All in all it was a pretty pleasant experience compared to my past buying car experiences. Definitely recommend. More
Excellent service, even on a holiday! I recently purchased a used Acura from this dealership and I was pleasantly surprised at how smooth the whole transaction went. Our sales associate (T I recently purchased a used Acura from this dealership and I was pleasantly surprised at how smooth the whole transaction went. Our sales associate (Todd Heston) was extremely friendly and helpful. Even the finance manger (Cam) worked extra hard to contact banks even though it was a "bank" holiday! I would certainly buy another car here! More
Top of the line Easiest experience of my life buying a car. Nick knows the Acura inside and out. The team at Hendricks made sure that I was comfortable. I would de Easiest experience of my life buying a car. Nick knows the Acura inside and out. The team at Hendricks made sure that I was comfortable. I would definitely recommend this dealership to anyone looking to purchase an automobile. More
Amazing experience, top notch dealership. After having a bad experience, and the run around from another Acura dealer in south KC, Hedricks Acura redeemed my faith in dealerships! I have owned After having a bad experience, and the run around from another Acura dealer in south KC, Hedricks Acura redeemed my faith in dealerships! I have owned 5 used cars, and have NEVER bought from a dealership, due to so many past experiences. My gut told me to give them a call, out of desperation for my dream car. Tara revived my hope, and gave me 100% confidence in her and Hendricks. Upon arrival, we were met by Sam, an amazing dealer. He was friendly, and made every effort to introduce us to all the people we would be working with. He was able to find me a NEW car, within my monthly budget, and worked us in for same day install of remote start. 3 hours later, and some (suprisingly un-stressful) paperwork, I drove my 1st new car off the show room floor. A+ seller, A+ loan, A+ dealership. Mr. Hendricks has given all his employees a moral to follow, and it shows. Everyone was friendly, to my husband and I, and to each other. Never had I ever thought I'd be leaving a positive review for a car dealership. I will NEVER buy from anywhere else! More
Nice people, easy process Found a used Highlander on AutoTrader from Hendrick that seemed well-priced. Called & told to start by talking to Lee Trusty, Pre-Owned Auto sales ma Found a used Highlander on AutoTrader from Hendrick that seemed well-priced. Called & told to start by talking to Lee Trusty, Pre-Owned Auto sales manager, who referred us to Todd Heston/sales rep after telling him we don't respond well to high-pressure salesmen. Todd was very easy to deal with, went on test drive with us but let us talk with each other as if he wasn't there, helping with info as needed. We liked car, so told him we'd like to buy it but had hoped to spend less, so he talked to sales manager and they knocked off several hundred dollars, plus they agreed to replace the old battery for us at no added cost. Then dealt with Cam Nguyen re: financing, so took our info (we had found loan rates that might be available from 2.49% to several at 2.87%. We were a little concerned when she hadn't locked it in within a day, only to be very pleasantly surprised when she told us she found a 1.99% rate for us by arguing our great credit score to the bank with the lowest rate offered. All around a great experience, with very good dealer warranty offered at no extra cost. We highly recommend the dealership and the people we dealt with at Hendrick Acura. More
Great Experience!! I felt like they rolled out the red carpet for me!! Todd was working with me before i even got there. Todd was awesome!!! Made me feel right at home. I felt like they rolled out the red carpet for me!! Todd was working with me before i even got there. Todd was awesome!!! Made me feel right at home. Would recommend to my friends!!!!! More
Outstanding New Car buying experience. Great buying experience with Ed and Lorie. Exceptionally friendly and professional. Recommend to all in the area. You will be impressed and satisfi Great buying experience with Ed and Lorie. Exceptionally friendly and professional. Recommend to all in the area. You will be impressed and satisfied. Thanks Ed. Happy New Year!! More
Great used car Went to Hendrick Acura of Overland Park for a used car, worked with Belinda Milligan and mike Libby service was great thanks for all your help! Love Went to Hendrick Acura of Overland Park for a used car, worked with Belinda Milligan and mike Libby service was great thanks for all your help! Love my car! More
Painless experience Sameh Youssef was our sales person and we were beyond thrilled with the way our buying experience was from start to finish. Sam was genuinely friendly Sameh Youssef was our sales person and we were beyond thrilled with the way our buying experience was from start to finish. Sam was genuinely friendly and knowledgeable about products and features for the TLX we were interested in. During our price negotiations, Sam never got frustrated or impatient with us and really went to bat for us with the pricing. We are so grateful that he did because we got to leave with a gorgeous new car! There are so many dealerships to choose from when purchasing a new vehicle but we will always go to a Hendrick dealership because they have proven to us that they are respectful, knowledgeable, and most importantly, fair. We will always recommend Hendrick Acura Overland Park to anyone wanting to purchase an Acura, and specifically Sam as their sales person! Cam Nguyen, in the Finance Department, did a great job assisting us throughout the paperwork process and offered us some great add-on deals. She was thorough and efficient during this process as well. More
Exceptional Service Our sales person, Sameh Youssef, was great to work with. He has a knack for customer service by doing everything possible to assist the customer and m Our sales person, Sameh Youssef, was great to work with. He has a knack for customer service by doing everything possible to assist the customer and make the process smooth and easy. Everyone we came into contact with was friendly and helpful. More