Jay Wolfe Acura of Overland Park
Overland Park, KS
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Great experience with Luke and Cam. We shopped online until we found the car we wanted. We called and negotiated over the phone. They were easy and professional to work with. We shopped online until we found the car we wanted. We called and negotiated over the phone. They were easy and professional to work with. More
First-time car buyer; very pleased! I worked primarily with Paul, who was exceptionally straight-forward and honest with me. I never felt like I was talking with a "car salesperson" but I worked primarily with Paul, who was exceptionally straight-forward and honest with me. I never felt like I was talking with a "car salesperson" but rather with someone who wanted to meet my expectations. Paul patiently worked with me for hours while I deliberated between cars; he even fed me lunch from the employee catered lunch that day! Thanks so much, Paul, for a great first-time car purchase. Wish you the best! More
Navigation System I dropped in without an appointment as my navigation system went off and I could not find the code. Carol Burnett looked up both the radio and naviga I dropped in without an appointment as my navigation system went off and I could not find the code. Carol Burnett looked up both the radio and navigation system numbers. I asked them to start the car as it has been acting sluggish when starting. Adam tested the battery and found it needed to be replaced. They replaced it, entered the new codes and I was on my way within 45 minutes. More
Overall a great experience. Paul and the entire staff were very helpful and made the process easy. We felt right at home and managed to stick around for lunch their treat! I wo Paul and the entire staff were very helpful and made the process easy. We felt right at home and managed to stick around for lunch their treat! I would recommend Hendrick to anyone; and specifically speaking be sure to ask for Paul for all of your purchases. More
New Car Buying Experience I recently purchased my second Acura from Hendricks Acura. The experience was overall pleasant; no real "sales" pressure and was allowed to take my t I recently purchased my second Acura from Hendricks Acura. The experience was overall pleasant; no real "sales" pressure and was allowed to take my time in making my decision. Although purchasing a new car is generally not one of my "top hundred" fun things to do, the Hendricks approach moves it up more than a few notches. More
Releasing a vehicle done via Phone I just came back from a 15 day personal trip, to a house project that was begin completed when I was gone and trying to catch up at work. Paul contac I just came back from a 15 day personal trip, to a house project that was begin completed when I was gone and trying to catch up at work. Paul contacted me about the recall on my airbag and we got into the discussion of potentially leasing a new RDX. Paul made the process very easy for me with all I had going on at the time and we were able to do everything over the phone until the day I brought home my new 2016 RDX. Paul and Dean(James) were able to negotiate a deal on the RDX that I believe was a great deal based upon the new functionality of the car and added remote start. Sam stepped in on Paul's day off to assist me with another review of the features and setting up my SUV when I picked it up. Everyone made the process very easy and very little time for me sitting at the dealership with paperwork and such. Cam did a great job quickly completing my paperwork. Thank you all for a great job and a satisfied recurring Acura owner! More
Great car buying experience. Shane Pak is the best! I really appreciated how Shane treated me during the car buying process. I knew what I wanted and she was never pushy or trying to up sell me anything I really appreciated how Shane treated me during the car buying process. I knew what I wanted and she was never pushy or trying to up sell me anything that I didn't need. She was also very honest abut the terms of the sale. They allowed me to bring my own financing without issue and Michael (Sales Manager) got it all figured out. The sales department is also amazing! Jereme helped me and even thought I was just getting my windows tinted and repairing a little paint chip, he got me a loaner and made sure I didn't have to wait at all. Very attentive and friendly, definitely will return. More
Great overall comforatable car buying experience I was looking to buy a bigger vehicle, I just got married and my smaller car was not going to work anymore. I had looked at the Volvo XC90 and was tre I was looking to buy a bigger vehicle, I just got married and my smaller car was not going to work anymore. I had looked at the Volvo XC90 and was treated very poorly by the Volvo dealership. I then was planning on looking at several other vehicles including the Acura MDX. After meeting Paul and the team at Hendrick Acura, I was sold. They went above and beyond to make sure we had the right numbers and that we were comfortable with the vehicle, letting us take it on multiple test drives and take the vehicle home and have time to ourselves with it and that is always great because we can get more comfortable and look at the vehicle and talk with privacy. They also showed us different options to make sure we had the right fit. Great overall experience and dealer thank you so much! More
Great pre-owned sales reps Had a very positive and professional experience with both Rob Hagman and Luke McCrumb. Both exhibited a lot of product knowledge, but Luke is relativ Had a very positive and professional experience with both Rob Hagman and Luke McCrumb. Both exhibited a lot of product knowledge, but Luke is relatively new to automotive sales. More
Great experience! Rob and the financial manager, Lorie did a fantastic job at getting us into a new car. We will return in the future to get our kids their car. Awesome Rob and the financial manager, Lorie did a fantastic job at getting us into a new car. We will return in the future to get our kids their car. Awesome service! More