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Jay Wolfe Acura of Overland Park
Overland Park, KS
1,495 Reviews
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Showing 1,495 reviews
April 30, 2017
After 30 years of avoiding salespeople at a car dealer In sales myself I have avoided the car lot like most for over 30 years, but I found Don to be a listener, responder, and truly wanted the best car fit In sales myself I have avoided the car lot like most for over 30 years, but I found Don to be a listener, responder, and truly wanted the best car fit for me even if it was not in line with his sales goals for the week, month or whatever… plus a pleasure and helpful along the way. everyone should ask for him! More
by reviewdon
Employees Worked With
Don Smith
April 28, 2017
Excellent Service Mike Meiss of the service department did a great job! He informed me that it would take a certain time and he was right on the money. Mike Meiss of the service department did a great job! He informed me that it would take a certain time and he was right on the money. More
by Richard D Harper
Employees Worked With
Mike Meiss
April 22, 2017
Excellent Service This Acura dealership has Excellent Service and Friendly Salesmen. Made us feel comfortable as soon as we walked through the door. Don Smith is very k This Acura dealership has Excellent Service and Friendly Salesmen. Made us feel comfortable as soon as we walked through the door. Don Smith is very knowledgeable of the car we test drove (TLX) and ended up buying. Very happy customers. More
by kimis1969
Employees Worked With
Don Smith , Tim Griffith
April 20, 2017
Amazing customer service! Don Smith went out his way to make our experience buying a new car fast and friendly. He facilitated the process easily and quickly. They accepted ou Don Smith went out his way to make our experience buying a new car fast and friendly. He facilitated the process easily and quickly. They accepted our trade in and we were able to buy the new car we wanted without a hitch. Great service in a professional manner! We will buy our next vehicle here!! More
by Bbcorr93
Employees Worked With
Don Smith , David Nguyen, Tim Griffith
April 20, 2017
SO, SO, SO SAD !!! I RARELY EVER GIVE REVIEWS BUT THIS TIME IS THE EXCEPTION. I first called this car dealer from out of town and let them know I'm interested in !!! I RARELY EVER GIVE REVIEWS BUT THIS TIME IS THE EXCEPTION. I first called this car dealer from out of town and let them know I'm interested in a vehicle they have for sale. The salesman was supposed to find out some info and get back to me BUT DIDN'T. I called again and the salesman said the sales manager was going to get back to me BUT DIDN'T. I called again the next day several times and NO ONE CALLED ME BACK. Finally the manager called me back and said they were motivated to sell the vehicle so he was going to get back with me BUT DIDN'T. I called again and no response. Finally, the salesman called me back on Monday to say basically they wouldn't sell but a few hundred $$ lower (the car was well over priced by thousands). I got in touch with salesman one more time to confirm their price and asked the salesman to at least let me know "YES" or "NO" BUT NO PHONE CALL. I must have called some 8 times or so. I'm not certain what's wrong with this dealer but I'm a serious customer with real cash in hand wanting to make a purchase. ALL YOU HAVE TO DO IS COMMUNICATE. In other words DO WHAT YOU SAID YOU WERE GOING TO DO - SO, SO, SO SIMPLE!!! I DO NOT RECOMMEND THIS DEALER NOR WILL I EVER SPEND ANY $$$ HERE IN THE FUTURE. More
by Sean123
Employees Worked With
Luke McCrumb , David Bierwirth
April 11, 2017
Rob Hagman and team did a great job We had a great experience purchasing a car from Rob Hagman. Hendrick Acura Overland Park is lucky to have him. Without his effort, we likely would h We had a great experience purchasing a car from Rob Hagman. Hendrick Acura Overland Park is lucky to have him. Without his effort, we likely would have not purchased from this dealer. As we completed the purchasing process, Rob also did a great job of explaining the features of our car before leaving the lot. With all of the electronics in cars these days, this has quickly become a very important step. Both Rob and David Cooperstein did an excellent job of explaining the paperwork and facilitated that part of the process flawlessly. The genuine nature of these individuals was unmistakable. More
by family man
Employees Worked With
David Cooperstein, Kenneth "Rob" Hagman
April 04, 2017
Great Experience! The sales and finance team worked to get me into the car I wanted at the price to told them I would be willing to pay. I told them exactly what I was The sales and finance team worked to get me into the car I wanted at the price to told them I would be willing to pay. I told them exactly what I was looking for, they didn't try to up sell me or anything like that. I traded in a car for a new car and they gave me a more than fair trade in value, I was actually shocked! Dave Black was great to work with. More
by Andrea Cooper
Employees Worked With
David Cooperstein, David Black, David Nguyen
March 29, 2017
Great young rep! Could not have asked for better service. Entire dealership was friendly and extremely helpful. My wife and I purchased a certified pre-owned Acura f Could not have asked for better service. Entire dealership was friendly and extremely helpful. My wife and I purchased a certified pre-owned Acura for her back in 2010/2011 and I came back for another. What a deal I got! Thanks for everything team Hendrick Acura! More
by Joseph E McDade
Employees Worked With
Luke McCrumb , David Nguyen, David Bierwirth
March 29, 2017
Pleased with Lease of Acura I was quite pleased with the initial greeting from the sales team (especially Dave Black). I was really just doing some comparison shopping and even I was quite pleased with the initial greeting from the sales team (especially Dave Black). I was really just doing some comparison shopping and even explained that I was also looking at a competition brand. The salesman still took the opportunity to spend time with me and explained clearly the features of the Acura options which I had some interest. I left feeling that I would definitely have Acura on my short list, and was even more satisfied when I received a call later that evening asking if I had any further questions. As it turns out, my wife and I had just been discussing and was interesting the option to lease vs purchase. Dave fully explained and invited us back the next day to discuss further. We returned and had an opportunity go through the negotiation process and finally made a discuss to move forth with the lease. In a matter of less than 24 hours, we'd found the car and deal that we would be comfortable with. More
by Acura Sales
Employees Worked With
David Black
March 28, 2017
Hendrix Acura OPKS :-) :-) :-) :-) These people are GREAT!! Ben Allen was very knowledgeable, accommodating. Friendly and honest. Dave was also AWESOME and Dave is in his "right" mind These people are GREAT!! Ben Allen was very knowledgeable, accommodating. Friendly and honest. Dave was also AWESOME and Dave is in his "right" mind because he is "left" handed. LOL. Finance guy was SUPER as well. I got the car I went there for so I am a very happy customer with my 2011 Toyota Highlander. More
by Sue Smith
Employees Worked With
Kenneth "Rob" Hagman, David Bierwirth, Ben Allen
