Jay Wolfe Acura of Overland Park
Overland Park, KS
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The way customer service should be! Don Smith was great to work with, greeted me with a warm smile and a hand shake, just the way customer service should be! He was patient, attentive an Don Smith was great to work with, greeted me with a warm smile and a hand shake, just the way customer service should be! He was patient, attentive and very knowledgable. I appreciated how he brought up things I hadn't thought of to consider when making a decision. Was truly impressed with the friendliness of employees from the shop to the finance office (Tim Griffith) and how they enjoyed making car buying a pleasant experience. I also appreciated how the management at Hendrick Acura made me feel at home and took the time to say hello. Thank you for making my car buying a great experience! More
FABULOUS to work with!! Our salesman, Don Smith, was a gem! Extremely knowledgeable and professional. No pressure. Listened intently to our needs and concerns. And DELIVE Our salesman, Don Smith, was a gem! Extremely knowledgeable and professional. No pressure. Listened intently to our needs and concerns. And DELIVERED!! Hendrick Dealership will remain our go-to for car buying in the future!!! More
How car buying should go After months of visiting several dealerships in search of the car I wanted at a fair price, we were left feeling completely deflated by car salesmen - After months of visiting several dealerships in search of the car I wanted at a fair price, we were left feeling completely deflated by car salesmen - close to abandoning the search altogether. And then we found Hendrick Acura of Overland Park! I found my perfect car and they worked with us to negotiate a fair price that we were very happy with. We didn't feel like we were taken advantage of at all. Our salesman Luke was wonderful to work with, very knowledgeable about the car and not pushy at all, which we really appreciated. The sales manager, David Bierworth, was a pleasure to work with as he was extremely fair in accommodating our requests. And David Nguyen, who handled our financing made the process smooth and flawless. Also, Jeramy Franck in service was courteous and super quick! Overall, choosing to buy from Hendrick Acura was a great decision. I now have a car that I am completely obsessed with and the peace of mind knowing my money went to the right place and the right people. Thank you to the team at Hendrick Acura for wonderful service! More
AWESOME customer service!! Don Smith & David Nguyen were the sales reps that I dealt with, They were amazing!!! Fair, honest, and beyond knowledgeable. What a wonderful dealersh Don Smith & David Nguyen were the sales reps that I dealt with, They were amazing!!! Fair, honest, and beyond knowledgeable. What a wonderful dealership & staff. GREAT deals & cars too! Loved their warranty. More
Excellent customer service! We had a great experience buying from both Rob and Don. They both worked as a team to help get us into the right SUV. We appreciate all they did to We had a great experience buying from both Rob and Don. They both worked as a team to help get us into the right SUV. We appreciate all they did to make this a hassle free buying experience. Thank you for going above and beyond! More
Very good experience! Knew exactly what I wanted and had been looking for 4 months when this trade-in became available.-Don Smith...and yes my salesman's name is also Don S Knew exactly what I wanted and had been looking for 4 months when this trade-in became available.-Don Smith...and yes my salesman's name is also Don Smith More
Car buying easy and less stressful Dylan and David were very friendly and genuine. I felt that I could convey my concerns/questions and they took care of me without pressure. I apprecia Dylan and David were very friendly and genuine. I felt that I could convey my concerns/questions and they took care of me without pressure. I appreciate feeling valued. More
Wonderful Experience! Best dealership I've been to - Don and David were wonderful and made our purchasing experience a pleasure - would recommend it to anyone shopping for Best dealership I've been to - Don and David were wonderful and made our purchasing experience a pleasure - would recommend it to anyone shopping for an Acura! More
Great car, great experience! Willie and the staff at Henrick Acura were very friendly, helpful and knowledgeable! They made the car buying process fun and easy! Will certainly bu Willie and the staff at Henrick Acura were very friendly, helpful and knowledgeable! They made the car buying process fun and easy! Will certainly buy from them again! More
Excellent service with no pressure Everyone I came into contact with worked hard to get me the deal I was looking for. Dylan Wade took the time to let me look at different cars and make Everyone I came into contact with worked hard to get me the deal I was looking for. Dylan Wade took the time to let me look at different cars and make a decision with no pressure. Once I had chosen the car, everyone went above and beyond to make sure the car was extra clean and ready for me. And the financing help from David Nguyen helped me save even more money. Can't believe I'm saying this but this car buying experience was a pleasure! I will definitely go back to this dealership! More