Jay Wolfe Acura of Overland Park
Overland Park, KS
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Top notch dealer and customer service Although we only planned for a test drive, we ended up purchasing a vehicle. Mainly because the Acura MDX is a great car and it checked all the blocks Although we only planned for a test drive, we ended up purchasing a vehicle. Mainly because the Acura MDX is a great car and it checked all the blocks we were looking for. The purchase took place because we were given a very fair offer with minimal haggling (easiest auto purchase we’ve ever had), very fair value for our trade and the customer service we received was nothing short of excellant. Trenton Vega and the Hendricks Acura team was committed to ensuring we had everything we needed to assist in the purchase, to include introducing us to the service department, reviewing the process in getting a service done (very user friendly and customer focused!) and even ordering us lunch as this process is always quite lengthy. We were also given a session to assist with setting up the electronics in the car which allowed us to drive home a car set to our specifications. Very nice!. We will recommend Hendrick Acura Overland Park highly to all friends and acquaintances!!! More
Honesty and Quality We were so fortunate tof find this dealership online. As it was our first car purchase via Internet, it took a great deal of trust for us to move for We were so fortunate tof find this dealership online. As it was our first car purchase via Internet, it took a great deal of trust for us to move forward. The amazing Don Smith and the entire team went above and beyond, sending more than 60 photos interior, exterior from every angle. We are four-time Acura buyers with all good experiences, but this topped them all. The 2017 Acura RDX is beautiful inside and out. The rather rare maroon and parchment combination was exactly what we were looking for. And they made the pricing and financing a breeze, straightforward and honest - so rare to find these days. Maybe if we looked around and haggle hard we might of found a better price (we doubt it!), but we would have never found better people! More
Made My Birthday! Don was absolutely amazing in selling me my Silverado I am so in love with this truck and am so happy Don was able to make it happen within my budget. Don was absolutely amazing in selling me my Silverado I am so in love with this truck and am so happy Don was able to make it happen within my budget. A huge thank you to everone at Hendrick Acura for making my dreams come true! More
Didn’t even feel like a dealership Don was really helpful and helped me pick the perfect car out in just 2 days! Everyone was Very professional and really cared about your car buying ex Don was really helpful and helped me pick the perfect car out in just 2 days! Everyone was Very professional and really cared about your car buying experience More
Amazing customer service! My salesperson Trenton Vega was amazing. He was very informative and helped us out on what he could to sell us the car we wanted. I don’t think we cou My salesperson Trenton Vega was amazing. He was very informative and helped us out on what he could to sell us the car we wanted. I don’t think we could have asked for a better salesperson! We are definitely coming back to Trenton Vega for future car purchases. More
Best Experience Ever I just want to say that I was extremely pleased with the customer service provided from the moment I drove onto the lot until the purchase of my new v I just want to say that I was extremely pleased with the customer service provided from the moment I drove onto the lot until the purchase of my new vehicle. Everything was effortless and done in excellence, it truly made my experience the best ever. I will definitely come back and Don was extremely knowledgeable and helpful in answering all my questions so I would love to work with him again. Thank you More
No hassle car buying made easy We appreciated Salesman Don Smith listening to our wish list, and finding a great fit for us - without any overselling or high pressure. He gave logi We appreciated Salesman Don Smith listening to our wish list, and finding a great fit for us - without any overselling or high pressure. He gave logical tips, and knew the product line well to answer our questions. We honed in on just the right vehicle, and price too. Don made the process go smoothly! More
Fantastic Experience - Drove 3 Hours I found this 2010 TSX on Acura Of Overland Parks website, over a week ago. Called the number and got Don Smith. Don was extremely helpful and willin I found this 2010 TSX on Acura Of Overland Parks website, over a week ago. Called the number and got Don Smith. Don was extremely helpful and willing to do whatever it took for us. He made the purchasing decision so much easier. He was able to send me all the service records (at my request), he went over and above to send me images of some areas of question. Ultimately we (my wife and I) decided to make the 3 hour trip to view the car. Needless to say, we were not disappointed. We also dealt with Tim Griffith on the financing side. Both Don and Tim were wonderful to deal with. Would not hesitate to drive again to purchase another car in the future. In fact, when do decide to buy again, it is without a doubt where we will look first. The knowledgeable staff and easy going nature of the salesman are what drew us to this dealer. We looked local, and were not pleased with the salesman at a dealer locally. Overall experience I would rate Acura of Overland Park 10/10, and Don a 11/10. This is how car buying should be. From the professionalism, quality of the vehicle, willingness of the staff hands down the best experience we've ever had. More
Great experience buying my first car Having recently moved into the country, we thought buying our first car was going to be overwhelming. However Willie was an absolute charm to work wit Having recently moved into the country, we thought buying our first car was going to be overwhelming. However Willie was an absolute charm to work with. He was very patient in going through our criteria and matching them to what vehicles they had in stock. He explained in depth, the features of the cars that we test-drove, even providing us with comparison with other cars. He followed up diligently to ensure all our questions are addressed. After finalizing the car, we worked with David on the pricing and he sure gave us a great deal. We are really happy with the care and attention provided by Willie and David to our case and highly recommend them and Hendricks Acura Overland Park. More
Great Experience Don was extremely informative and kept all promises. He was attentive to what I asked of him and followed-through to the end by helping set up linked Don was extremely informative and kept all promises. He was attentive to what I asked of him and followed-through to the end by helping set up linked contacts. He went the extra mile and had a vehicle brought from another Hendrick dealership but no pressure when I chose a different vehicle. Everyone was very nice. Don introduced me to the service area too. More