
Jay Wolfe Acura
Kansas City, MO

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Great experience Let’s be honest, it’s never fun to get your car serviced. However, Jay Wolfe definitely makes it bearable with the concierge lounge! Also, I’ve alwa Let’s be honest, it’s never fun to get your car serviced. However, Jay Wolfe definitely makes it bearable with the concierge lounge! Also, I’ve always found all the service advisers to be upfront, honest, and non condescending. This is very refreshing as I haven’t always had the best experiences at other service centers. More
Good Service Service center is clean and neat and a pleasant atmosphere. Jordan took good care of me. Everything was explained satisfactorily and I was kept upda Service center is clean and neat and a pleasant atmosphere. Jordan took good care of me. Everything was explained satisfactorily and I was kept updated on progress of service. I appreciate this dealership and the fact everyone I have dealt with is professional. More
Oil Leak Just had a major service done on my car (valve header had a hole in it) and once completed had noticed a oil puddle underneath my car in my garage. A Just had a major service done on my car (valve header had a hole in it) and once completed had noticed a oil puddle underneath my car in my garage. As always Jordon took care of me, got me a loaner and had my car back in a reasonable amount of time. Always appreciate the great service that I receive every time. More
New battery and wheel allignment jordan whisked me in and made sure my car was ready to go in less than an hour. What great service I always get at Jay Wolfe Acura. To everyone ther jordan whisked me in and made sure my car was ready to go in less than an hour. What great service I always get at Jay Wolfe Acura. To everyone there I'm a V.I.P. Thank you, Jay Wolfe Acura. More
Great Advisor My advisor was the best service advisor I’ve ever worked with. His stunning application of customer service and automotive knowledge came together in My advisor was the best service advisor I’ve ever worked with. His stunning application of customer service and automotive knowledge came together in an astoundingly simplistic package that left me feeling like I could truly trust and rely on him. Dillon Rath is by far a true front runner of growth and quality for the Jay Wolfe service department. More
Great Service as Always Jay Wolfe Acura has always taken great care of my 2007 MDX-- which now has over 200,000 miles on it! they recommend what scheduled maintenance I shou Jay Wolfe Acura has always taken great care of my 2007 MDX-- which now has over 200,000 miles on it! they recommend what scheduled maintenance I should do and do not pressure me when I cannot do all recommended maintenance. They also do not pressure me to buy a new car--even though my car is older and high mileage. I will continue to use them and most likely will purchase another MDX from them when my MDX just wears out completely. The Service Manager Dusty has always taken GREAT care of me--- More
Fantastic Very accommodating in coming to an agreement on the trade. Took time in searching for the car I wanted and delivered on that aspect. Followup was pl Very accommodating in coming to an agreement on the trade. Took time in searching for the car I wanted and delivered on that aspect. Followup was pleasant and cordial. Overall a very pleasant experience. More
Exceptional Service Experience I'm always greeted professionally and even though there was a lot going on with multiple customers that day, I was greeted quickly and never felt that I'm always greeted professionally and even though there was a lot going on with multiple customers that day, I was greeted quickly and never felt that I was lost in the shuffle. Jordan went above and beyond to help me understand some features on my vehicle and address concerns that I had regarding some of the equipment. He also took the time to address and remove some black marks from the outside of my vehicle with a rubbing compound. His customer service skills are exceptional. I also enjoy the lounge area and the friendly atmosphere. Service was also timely -- something I really appreciate. More
Service and Sales are Top Notch Jon did a great job of educating me about the different car options without applying pressure. He was knowledgable and didn't apply to much pressure. Jon did a great job of educating me about the different car options without applying pressure. He was knowledgable and didn't apply to much pressure. Dusty, in the service department, is great too. This dealership clearly has a customer-service oriented approach. More
New battery I brought my car in and Dusty had it fixed and taken care of in no time. Highly recommend him! And the service team at Jay Wolfe Acura!! I brought my car in and Dusty had it fixed and taken care of in no time. Highly recommend him! And the service team at Jay Wolfe Acura!! More