
Jay Wolfe Acura
Kansas City, MO

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Routine maintenance very positive experience. My service advisor, Dusty Hancock, was very helpful. He explained the work that needed to be done when I brought the car i very positive experience. My service advisor, Dusty Hancock, was very helpful. He explained the work that needed to be done when I brought the car in. He also went over the results of the work when the car was finished. He did all of this in a very pleasant, helpful and quick way. More
Bought a car Truly a great experience. Cedric and Sam did a very professional job of educating us on the new features and explaining how they work. The cars are Truly a great experience. Cedric and Sam did a very professional job of educating us on the new features and explaining how they work. The cars are very good and have been driving Acuras since 1988. I would recommend the Jay Wolfe dealership and their products to anyone. More
11-8 Visit I went in for routine maintenance. I dropped my car off. The shuttle guy was really polite and the work they did on my car was sufficient. I went in for routine maintenance. I dropped my car off. The shuttle guy was really polite and the work they did on my car was sufficient. More
Wonderful car buying experience from start to finish. Fair, honest, professional, reputable, superior quality, high expectations, amazing service, personable, enjoyable and fun. These are all words I woul Fair, honest, professional, reputable, superior quality, high expectations, amazing service, personable, enjoyable and fun. These are all words I would use to describe my car buying experience with Jay Wolfe Acura. It was the easiest and smoothest process from start to finish. I am a very satisfied new customer. Special thanks to Jimmy, Josh and Gretchen— they are the best of the best! More
service call very appreciative that I could be worked in & services completed within the hour!! the car was cleaned before retuning to me. food & beverage was go very appreciative that I could be worked in & services completed within the hour!! the car was cleaned before retuning to me. food & beverage was good considering this was over my lunch hour More
Service Appointment 11.27 Set up a service appointment for a standard oil change and tire rotation. Jordon was very helpful and provided me with an accurate wait time. I didn't Set up a service appointment for a standard oil change and tire rotation. Jordon was very helpful and provided me with an accurate wait time. I didn't feel that he was trying to "sell" me things that my RDX didn't need. A quick cost breakdown prior and after made me feel that I wasn't being "nickeled and dimed". More
Service apt Jordon is top notch! He was very knowledgeable and helpful all throughout the process. He explained all aspects of the service experience. He has a go Jordon is top notch! He was very knowledgeable and helpful all throughout the process. He explained all aspects of the service experience. He has a good demeanor. More
Roof Rack & Rails Installed on RDX Jackie is the only reason we come back to this dealership. She goes above and beyond to help out and make sure we are taken care of. Jackie is the only reason we come back to this dealership. She goes above and beyond to help out and make sure we are taken care of. More
Very Good Service Jaywolfe Acura service is very professional, very friendly, has a very good relaxing lounge. It's always a nice experience every time I'm there. Defin Jaywolfe Acura service is very professional, very friendly, has a very good relaxing lounge. It's always a nice experience every time I'm there. Definitely will go there whenever my RDX need a maintenance. More
Impersonal It was very a impersonal visit. When leading me to the waiting area, he continued to talk to me while walking ahead of me facing away. Couldn't hear a It was very a impersonal visit. When leading me to the waiting area, he continued to talk to me while walking ahead of me facing away. Couldn't hear a word he said. When I got my keys back, he pointed to an mdx and said I think your car is on the other side of the mdx. Last service was with a guy that was very nice and professional, he spoke to me and walked me out to my car. Not impressed with customer service on this visit. Service was fast and done correctly, so that was good. Hate to leave a bad review but I felt service could've been better. More