Jay Wolfe Acura

Prep for Winter road trip I was about to take a trip in cold winter weather to the Dakotas and wanted to be sure my Acura RDX was road-worthy. Great 10-Point inspection and car I was about to take a trip in cold winter weather to the Dakotas and wanted to be sure my Acura RDX was road-worthy. Great 10-Point inspection and careful checks by tech team put my concerns to rest. Fast and friendly service much appreciated. More

Fast oil change Very quick competent service. Easy to schedule online. Car was cleaned before it was returned to us. The surroundings are very comfortable. Personable Very quick competent service. Easy to schedule online. Car was cleaned before it was returned to us. The surroundings are very comfortable. Personable polite staff. More

Oil change Im amazed that going in for service on my car can actually be enjoyable! Dillon is a delight to work with. He noticed that I brought my Harry Potter Im amazed that going in for service on my car can actually be enjoyable! Dillon is a delight to work with. He noticed that I brought my Harry Potter book with me and we had fun discussing the books, movies and my recent trip to Harry Potter World. He actually engaged another service person in our conversation and we had some good laughs! Not your ordinary car service experience!! Pretty extraordinary! More

Great place - bad day for service rep Normally my husband takes my car for me and has a great experience. Not that this was entirely bad for me, made an appt. very easy to do, brought in Normally my husband takes my car for me and has a great experience. Not that this was entirely bad for me, made an appt. very easy to do, brought in my car greeted by service writer Robert. went over the service that would be performed made recommendations and got my approval. when I returned to pick up my car I went to his kiosk and waited he was at the other end, when he returned he asked me to step out as he was previously helping a customer who appeared behind me, that was fine, I could tell there was some type of frustration going on he walked off a few times and returned. when he finished he walked off again and there I stood waiting still, finally another rep asked if he could help me and I stated I was there to pick up my car, he got me taken care of quickly, then Robert appeared, they weren't sure of where my car was parked and some one else had my key (it was out front - I just didn't see it when I was dropped off). Everyone has bad days, but to continually leave me standing without a I'll be with you as soon as I can or some kind of acknowledgement was somewhat frustrating for me after 15 minutes of waiting. More

Outstanding buying experience My first time working with Jay Wolfe dealership and I couldn't have been more pleased. Came from out of town and bought a certified Acura RDX. Love th My first time working with Jay Wolfe dealership and I couldn't have been more pleased. Came from out of town and bought a certified Acura RDX. Love the car. Sam Avazpour and Chuck Hanson were friendly, professional and very easy to work with. Even though we were first time buyers, they treated my wife and I like VIP's. I felt like we got a very fair deal. More

Excellent service from the dealership sales person and finance department and management. Was out shopping for an ordinary car but instead ended up with a great car fr from the dealership sales person and finance department and management. Was out shopping for an ordinary car but instead ended up with a great car from great sales people. I highly recommend this dealership. More

Disorganized & cheap When we made the appointment for oil change and tire rotation and balance, we asked if we could have a loaner car to be able to go back to work. We we When we made the appointment for oil change and tire rotation and balance, we asked if we could have a loaner car to be able to go back to work. We were assured that one would be available but when we arrived they stated that they can't provide a loaner because the service will take less than 2 hours. Well, if that's the case, why did you promise us that when we made the appointment? Also, the battery on the key needed to be replaced they you charged us 12 dollars! really? you needed to charge me 5 dollars to for 30 seconds of changing the battery! our Lexus dealer didn't do that and just gave it to us for free. I was planning on changing the tailgate mechanism but after this experience, I decided to go somewhere else and give them the money to change it. More

Very good service! Received very good service and additional information about my car. Josue was very helpful and accommodating. Discussed potential service needs in the Received very good service and additional information about my car. Josue was very helpful and accommodating. Discussed potential service needs in the future, which I appreciate. More

Top of the line experience!!! I have dealt with Mr. Beaver quite a few times and he is always professional and courteous. My car was warm and waiting for me. I felt like I was VIP! I have dealt with Mr. Beaver quite a few times and he is always professional and courteous. My car was warm and waiting for me. I felt like I was VIP! More

Great experience. Thank you! Everything promised was delivered. Alejandro carefully listened to what we wanted done. He then set expectation. After the work was performed, he did Everything promised was delivered. Alejandro carefully listened to what we wanted done. He then set expectation. After the work was performed, he did a great job of explaining what was done and gave us things to consider for next time. More