
Jay Wolfe Acura
Kansas City, MO

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check-in process When checking in, could service person be aware that I made an appointment, and that I previously explained why I'm coming in for service? I'm always When checking in, could service person be aware that I made an appointment, and that I previously explained why I'm coming in for service? I'm always asked, "Why are you here?", and I have to remember all the things I wanted checked out. More
Always a great experience Thanks Jay Wolfe Acura for treating me like I was the only customer waiting for their car. It's always such a great customer service experience. Thanks Jay Wolfe Acura for treating me like I was the only customer waiting for their car. It's always such a great customer service experience. More
Used Acura RDX Purchase Pretty good service overall, took longer than i'd prefer to buy a car, need to shorten process. Took a lot of haggling to get down on price, once pric Pretty good service overall, took longer than i'd prefer to buy a car, need to shorten process. Took a lot of haggling to get down on price, once price was agreed upon it was easier to move along. More
Great Outstanding service from the service department. This is what I expect every time I visit the Acura service department at Jay Wolf near 103th State Li Outstanding service from the service department. This is what I expect every time I visit the Acura service department at Jay Wolf near 103th State Line. More
Attempted to find problem only evident when very cold Service Dept did as requested but problem could not be replicated with NAV and Sirius system. Only occurs in very cold weather and conditions were n Service Dept did as requested but problem could not be replicated with NAV and Sirius system. Only occurs in very cold weather and conditions were not cold enough to create issue. 425 miles on vehicle. More
My experience was very good! My experience was very good and Jordon is very smart and very helpfull and very friendly! I love Jay Wolfe Acura and am very happy with the dealership My experience was very good and Jordon is very smart and very helpfull and very friendly! I love Jay Wolfe Acura and am very happy with the dealership and everybody that works there! Thank you! More
Service Dillon has been very nice to work with! I always receive very good service when I have to take my Accura MDX in for service. Dillon has been very nice to work with! I always receive very good service when I have to take my Accura MDX in for service. More
Overall satisfaction This was an extremely easy process and I could not be more pleased with the service. The staff is helpful, patient and very easy to work with. This was an extremely easy process and I could not be more pleased with the service. The staff is helpful, patient and very easy to work with. More
Good people, good experience Trevor was very helpful and accessible during our car-leasing experience. he took a lot of care and time in explaining things and walking us through t Trevor was very helpful and accessible during our car-leasing experience. he took a lot of care and time in explaining things and walking us through the process. He was able to ensure we received the exact car we were looking for, and coordinated a few customizations also! He has also made a point to follow up with us after we've had the car for several months. Overall friendly face and service! More
Great Experience The reasons I come to Jay Wolfe for all my cars is because I feel they are honest, and really know how to take care of the customer. My car came back The reasons I come to Jay Wolfe for all my cars is because I feel they are honest, and really know how to take care of the customer. My car came back to me cleaner than it has been in some time, and Alejandro went over all of the diagnostics with me in detail. I always appreciate the Loaner, since I cannot always wait for the service to be completed.We have bought our last 2 vehicles form this dealership, and we have all of our servicing done here as well. More