Jay Wolfe Acura

TL oil consumption/new TLX replacement for the TL My 2012 TL had an oil consumption issue that Acura didn't think was bad enough to fix under warranty. I didn't plan on buying another Acura because o My 2012 TL had an oil consumption issue that Acura didn't think was bad enough to fix under warranty. I didn't plan on buying another Acura because of the lack of response to the oil consumption issue, but Jimmy and Trevor worked out a deal to keep me as an Acura customer. I'm still very disappointed in Acura's failure to acknowledge the oil consumption problem, but happy with the effort Jimmy and Trevor put out to find a solution. More

Very nice over all experience. Very friendly and knowledgeable staff. Answered all my questions. No pressure sales. Beautiful, clean show room. Willing to work with me when I made a Very friendly and knowledgeable staff. Answered all my questions. No pressure sales. Beautiful, clean show room. Willing to work with me when I made a big mistake. More

Friendly staff Staff was friendly, knowledgeable, and answered all my questions thoroughly. They did not make me feel rushed or pressured to purchase a car in any wa Staff was friendly, knowledgeable, and answered all my questions thoroughly. They did not make me feel rushed or pressured to purchase a car in any way. Would recommend this dealership to others. More

Great service and very responsive technitions Was responsive to our needs and took great care of our MDX. The show room was sparkling and the café folks were very efficient. Will continue with Jay Was responsive to our needs and took great care of our MDX. The show room was sparkling and the café folks were very efficient. Will continue with Jay Wolf. More

Above and Beyond! As the title says, everyone that I have interacted with has done just that, gone above and beyond! It is apparent that they care for their customers a As the title says, everyone that I have interacted with has done just that, gone above and beyond! It is apparent that they care for their customers and it shows! This is second vehicle I have purchased from Jay Wolfe Acura and they will continue to earn my business going forward. More

ALWAYS a great experience! Jordon is amazing & very accomodating & professional & knowledgeable! My original salesman, Jimmy, remembered my name! The place is awesome & I wish Jordon is amazing & very accomodating & professional & knowledgeable! My original salesman, Jimmy, remembered my name! The place is awesome & I wish I had time to stay & grab lunch from the VERY friendly staff in the bistro area! Thank you all! I DO plan on getting another Acura after my lease is up!!!!!!!!!!! :) Love, Heather More

Always great service Customer service is always consistently great. I never have to wait when I arrive. The lounge is upscale and comfortable, and the help is incredibly Customer service is always consistently great. I never have to wait when I arrive. The lounge is upscale and comfortable, and the help is incredibly friendly. The service manager keeps me informed while I wait. More

B16 service for my MDX Dusty was friendly, prompt and very knowledgeable. Everything he said (price, timing, work to be completed, etc) was accurate. I would definitely reco Dusty was friendly, prompt and very knowledgeable. Everything he said (price, timing, work to be completed, etc) was accurate. I would definitely recommend Dusty for anyone getting their car serviced here. More

Good service experience with one minor point This was a second attempt to resolve a cold weather navigation system problem that could not be replicated. A software update was applied. We are mo This was a second attempt to resolve a cold weather navigation system problem that could not be replicated. A software update was applied. We are monitoring the fix. A loaner was provided for 2 days. Minor point - on each occasion that this car was in for service the documentation indicated that the car was washed and vacuumed. The car was neither washed nor vacuumed on either visit. More

Great Experience Was able to schedule routine maintenance easily with Dusty. I was provided a loaner car since the maintenance was going to take longer than I could w Was able to schedule routine maintenance easily with Dusty. I was provided a loaner car since the maintenance was going to take longer than I could wait. Dusty called with options on a couple of other issues I was having with the car. I am grateful that he takes the time to fully explain what is wrong and answers my many questions! I will continue to take my car to Jay Wolfe for service as long as Dusty is there. More