
Jay Wolfe Acura
Kansas City, MO

Filter Reviews by Keyword
By Type
Showing 2,308 reviews
Regular service I had an appointment and was taken in at the service time, it took an hour and 10 minutes. During the wait time i had a bagel and coffee. comfortabl I had an appointment and was taken in at the service time, it took an hour and 10 minutes. During the wait time i had a bagel and coffee. comfortable wait area and excellent care. More
Great service! I always very much appreciate the excellent care and customer service I receive at the service center. It makes me realize the great investment I mad I always very much appreciate the excellent care and customer service I receive at the service center. It makes me realize the great investment I made in buying an Acura. More
Dusty rocks Every time I need work done he’s incredibly helpful. Accommodated a last minute emergency and kept me up to date. The entire staff there is amazing. I Every time I need work done he’s incredibly helpful. Accommodated a last minute emergency and kept me up to date. The entire staff there is amazing. If you saw our vehicle purchase history you’d see we are very loyal. Anyone we’ve sent here mentions the service. More
Fast, Convenient, and Friendly I brought my suv in this week for a service repair. The service I received was exceptional. I was promptly greeted at the door, all my questions were I brought my suv in this week for a service repair. The service I received was exceptional. I was promptly greeted at the door, all my questions were answered, and I received a loaner for the evening. My repair was completed first thing in the morning so that I would be able to pick it up on my way to work. I was very impressed with the timeliness and thoroughness of the work. More
Outstanding SErvice MAnager Brian Hodes made it great. I had an appointment, When Brian Hodes realized the time of wait I would need to endure, he arranged a loaner car. I returned in two hours, the time I had an appointment, When Brian Hodes realized the time of wait I would need to endure, he arranged a loaner car. I returned in two hours, the time he suggested and the car was ready, clean. He went over the work completed and the costs. Excellent service made it all agreeable. More
Great all around Jordon was my salesperson and he was great! Very friendly and helpful! He went over the top to make my experience a good one. Service was very fast. W Jordon was my salesperson and he was great! Very friendly and helpful! He went over the top to make my experience a good one. Service was very fast. While I waited, everyone that passed me said hello and was also very friendly. They never push me to buy another car or get more services than necessary. Since I’ve started coming here, I’ve actually enjoyed having to spend time at the dealership. More
Friendly & professional Dropped in unannounced, you would think I had the most important reservation of the day. Oil usage process explained, trip odometer reset, in and out Dropped in unannounced, you would think I had the most important reservation of the day. Oil usage process explained, trip odometer reset, in and out quickly, More
Nice and Easy! Thanks! Jay Wolfe Acura service is top notch. Easy to schedule appointments to service my car, pleasant technicians who explain/educate on service needs. Plus Jay Wolfe Acura service is top notch. Easy to schedule appointments to service my car, pleasant technicians who explain/educate on service needs. Plus there is always a friendly person in the cafe. Much appreciated! More
routine service made easy and flawless First of all, there are no bad surprises with Dusty. In and out with a clean car and service completed on time. Very friendly also First of all, there are no bad surprises with Dusty. In and out with a clean car and service completed on time. Very friendly also More
Oil Change The customer service was impeccable. Great waiting area and so appreciated the car wash! Great price too. Will do all our service here going forward. The customer service was impeccable. Great waiting area and so appreciated the car wash! Great price too. Will do all our service here going forward. More