
Jay Wolfe Acura
Kansas City, MO

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Very Happy! I'm very happy with my services at Jay Wolfe Acura, Mr. Handcock is very helpful every time I have came in to get my truck serviced. The services at A I'm very happy with my services at Jay Wolfe Acura, Mr. Handcock is very helpful every time I have came in to get my truck serviced. The services at Acura are out standing everyone I have came in contact with are friendly. I enjoy coming to get my truck service! Thanks very much! LaDina Kinney. More
Regular maintenance visit Have been going here for 25+ years. I always feel well taken care of in an honest way. They only recommend services when they are needed. Have been going here for 25+ years. I always feel well taken care of in an honest way. They only recommend services when they are needed. More
Unable to repair my rock chip The link for "Bad Experience Overall" does not work, so here is my feedback. I made arrangements and travel to get to my appointment for a rock chip r The link for "Bad Experience Overall" does not work, so here is my feedback. I made arrangements and travel to get to my appointment for a rock chip repair. It was clear that I chose that option on Saturday the 26th at 11:00. I checked in around 10:50am and the customer service from the technicians seemed great per usual visit. At 12:15pm I was notified by Dusty that nobody was in or able to accompany that type of service. Almost an hour and half went by to figure this out? I have made an appointment at Wichita's Acura dealership because I was told my coverage would apply there too. Please take a look into this. More
Friendly, informative, and professional. Jordan was friendly, informative, and professional. We had a tasty snack in your food bar area while we waited. Everyone was welcoming and eager to pl Jordan was friendly, informative, and professional. We had a tasty snack in your food bar area while we waited. Everyone was welcoming and eager to please. Thank you! More
Regularly scheduled B1 service Online scheduling of my appointment was very convenient, Jordan the service technician was prompt, pleasant, and informative, and my service was compl Online scheduling of my appointment was very convenient, Jordan the service technician was prompt, pleasant, and informative, and my service was completed on time (including a car wash) while I waited in the luxury of the lounge, enjoying a green smoothie and coffee. More
Great service ! Really appreciate Jordan (service advisor) and Kyle (waiting room) both... made for a great experience. Very accommodating and excellent customer ! Really appreciate Jordan (service advisor) and Kyle (waiting room) both... made for a great experience. Very accommodating and excellent customer service. Thank you! More
Great overall service The past few visits have gone a little over the promised time but Jordan did a good job of keeping me informed and getting me out the door as soon as The past few visits have gone a little over the promised time but Jordan did a good job of keeping me informed and getting me out the door as soon as possible More
Very enjoyabe Everything worked out satisfactorily. It was a pleasurable experience. The SERVICE center was great about working me in, so I did not have to come bac Everything worked out satisfactorily. It was a pleasurable experience. The SERVICE center was great about working me in, so I did not have to come back on a different day to have the needed service done. More
Excellent car buying experience Almost a month ago my husband and I bought a car through Jay Wolfe Acura. We started looking back in February. At that time we met Norm Dean. He share Almost a month ago my husband and I bought a car through Jay Wolfe Acura. We started looking back in February. At that time we met Norm Dean. He shared with us cars we were interested in, but we let him know we were not interested in buying for a couple of months. He was not pushy and totally understood our waiting time. In April, when we were ready to buy, we immediately thought of Norm and didn't even think to go anywhere else. He was very helpful, kind, courteous with my entire family. My husband and I truly enjoyed working with him. I appreciated his respect in buying a new car for myself and my family. Wonderful experience!! More
Service 1st Oil change, tire rotation. Completed in timely fashion, accurate and kept notified accordingly. Vehicle cleaned at no additional charge. Great 1st Oil change, tire rotation. Completed in timely fashion, accurate and kept notified accordingly. Vehicle cleaned at no additional charge. Great customer service waiting area with free snacks and drinks. More