
Jay Wolfe Acura
Kansas City, MO

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Great Service I have worked with Dusty Hancock for several years now. He is always professional, very knowledgable and has kept by Acura MDX is excellent condition I have worked with Dusty Hancock for several years now. He is always professional, very knowledgable and has kept by Acura MDX is excellent condition. More
Dusty took the time to listen to my concerns Dusty texted me with an update and when I picked up my vehicle he went over everything with me and made sure I was satisfied. Dusty texted me with an update and when I picked up my vehicle he went over everything with me and made sure I was satisfied. More
Great service efficiency super convenient and friendly service associate. Jordon was friendly and helpful. The work got done in the amount of time estimated. I highly recommen super convenient and friendly service associate. Jordon was friendly and helpful. The work got done in the amount of time estimated. I highly recommend Jay Wolfe Acura. More
Over scheduled I had a 1pm appt for a basic oil change. I didn’t get it back until 330. Nothing against the staff but why do they schedule 3,4,5 appts simultaneously I had a 1pm appt for a basic oil change. I didn’t get it back until 330. Nothing against the staff but why do they schedule 3,4,5 appts simultaneously? They need to plan better. I will be getting my oil changes done elsewhere. More
Exceptional Service Dillon always goes above and beyond to provide great customer service and attention to detail when explaining the results of work done and the Multi-P Dillon always goes above and beyond to provide great customer service and attention to detail when explaining the results of work done and the Multi-Point Evaluation. More
Always the BEST! Everytime I visit Jay Wolfe Acura it is courteous, fast, professional and personal service at it's best! It's service like that which keeps me coming Everytime I visit Jay Wolfe Acura it is courteous, fast, professional and personal service at it's best! It's service like that which keeps me coming back and owning 2 Acura's! Thanks as always to the great staff! More
Business as usual I’ve had four Acura’s and keep coming back for the new car as well as the outstanding service. Thank you for the great service. I’ve had four Acura’s and keep coming back for the new car as well as the outstanding service. Thank you for the great service. More
Quick and Easy Service I was accommodated quickly and politely right when I was scheduled. Jordan stayed in communication with me via text to provide progress reports. My I was accommodated quickly and politely right when I was scheduled. Jordan stayed in communication with me via text to provide progress reports. My service was completed on time with professional explanation of measures taken. More
Hour and half wait for an oil change is too long I made my appointment for an oil change, I told them was going to wait with my car. When I arrived I was told it would take an hour and a half. I cou I made my appointment for an oil change, I told them was going to wait with my car. When I arrived I was told it would take an hour and a half. I couldn’t wait that long so I ended up leaving. Jordan was very helpful. More
Great Customer Service Very attentive, polite, professional. Mike is perfect example of what customer service is about. He definitely deserves recognition and praise. The Very attentive, polite, professional. Mike is perfect example of what customer service is about. He definitely deserves recognition and praise. The dealership is doing a great job of setting the standard of service excellence. More