Jay Wolfe Acura

Great service department Dusty in service was great in exposing to me needed service and the overall condition of my car! Great service drpartment! Lisa helped me make the rig Dusty in service was great in exposing to me needed service and the overall condition of my car! Great service drpartment! Lisa helped me make the right decision More

Great Experience Good experience all the way around. Got me in and out and were very respectful of my time. Thorough delivery process as well. Really good people. Good experience all the way around. Got me in and out and were very respectful of my time. Thorough delivery process as well. Really good people. More

Too long The experience was as expected, but it lasted almost 3 hours which was far more than expected. The quality of service was very good. Thanks The experience was as expected, but it lasted almost 3 hours which was far more than expected. The quality of service was very good. Thanks More

Go-Pilot to Pilot Bought our first Honda vehicle ever, 2018 Pilot Elite for my wife. Chris Marshall made it as enjoyable as car shopping can be. Very attractive deale Bought our first Honda vehicle ever, 2018 Pilot Elite for my wife. Chris Marshall made it as enjoyable as car shopping can be. Very attractive dealership facilities. Great amenities! Try the panini and berry smoothie while u wait. We would shop there again. Enough said. Thanks Chris! The Switzers, Sam and Carolyn Kearney MO More

RDX Routine Maintenance I am always impressed with the Jay Wolfe staff! Jordan always explains in detail the pricing and what will take place during the visit. The level of I am always impressed with the Jay Wolfe staff! Jordan always explains in detail the pricing and what will take place during the visit. The level of attention given to each customer is far above the norm. The sales and service areas are clean and organized. I purchased the RDX a year and a half ago and have been very pleased with the product. I will continue to recommended the dealership to my friends and family. More

oil change and balance The employees are always friendly. I was kept updated on the progress of my service. The lounge is comfortable and the option for refreshments is grea The employees are always friendly. I was kept updated on the progress of my service. The lounge is comfortable and the option for refreshments is great. More

2019 RDX a nice seamless process from order to pickup. good people and quality dealership. Jimmy has not met a person who does not feel like a long time fri a nice seamless process from order to pickup. good people and quality dealership. Jimmy has not met a person who does not feel like a long time friend and he made me feel that want to buy a vehicle him years ago, just because he's such a fun and dynamic person. Jon Stout was very easy to work with and always very helpful from start to finish (and made sure the final pick up process was streamlined and educational). The only "odd" hiccups in the whole car evaluation & buying process were: 1. Acura did not provide the 2019 RDX model for showing at the KC Auto Show leaving myself (and the dealership) to wait over 4 months for any quality information regarding pricing, options and/or even seeing the model. Come on Acura, the KC Market is one of your strongest sales; make us feel important. 2. Sam, general manager shut the lights out on Jon & I as we were trying to get our deal done and then made sure we were shuttled us out of the building at closing time without allowing us to complete the work that Jon was wanting to have done (not I), leaving us to set up a time later to get our deal done. Let Jon shut down the shop next time if you have dinner waiting at home (I did but I was OK with staying to help Jon get thru paperwork and options). Looking forward to many years of working with Acura and Jay Wolfe after nearly 20 years in the BMW world. More

Very positive experience We were given attention quickly after arriving at the dealership and were taken seriously even though we were insistent we would be leaving to test dr We were given attention quickly after arriving at the dealership and were taken seriously even though we were insistent we would be leaving to test drive other cars (which we did). We were treated very respectfully and courteously by every one at each interaction we had. The dealership itself is well designed, clean, modern and has wonderful lounge amenities for customers. We were given a very fair price on the RDX and a more than fair trade in on our car. Very, very positive experience and I look forward to continuing the relationship for service on our new Acura. More

Routine service From the moment I drove in to the moment I left! I was treated very nicely. Dusty my rep checked me in and told me how long it would take. It was do From the moment I drove in to the moment I left! I was treated very nicely. Dusty my rep checked me in and told me how long it would take. It was done a few minutes before that!! The staff in the cafe were very attentive to make sure I had what I needed More

Received Very good care I have been provided very good care for my car and customer service was awesome. Thank you for providing such good care. Appreciate your service. I have been provided very good care for my car and customer service was awesome. Thank you for providing such good care. Appreciate your service. More