
Jay Wolfe Acura
Kansas City, MO

Filter Reviews by Keyword
By Type
Showing 2,308 reviews
Norm and Jeff we're great. They made the whole process go smooth and easy for me. I was able to leave more than happy with the service I was provided. I'll definitely recommend smooth and easy for me. I was able to leave more than happy with the service I was provided. I'll definitely recommend More
We started our day with Norm Dean at Jay Wolfe Acura. After several hours of searching, we came back at the end of the day to buy our MDX from Norm. The whole experience was top notch. This was my first After several hours of searching, we came back at the end of the day to buy our MDX from Norm. The whole experience was top notch. This was my first Acura but I am now a customer for life! More
Excellent buying experience. Would highly recommend Jay Wolfe Acura. Great team. Norm Dean is a great salesman. Very pleased and I love my Acura TLX Wolfe Acura. Great team. Norm Dean is a great salesman. Very pleased and I love my Acura TLX More
Great experience Jay Wolfe Acura has been my go to dealership since I bought my first car with them in 2003. In 2012 I purchased an MDX there. The sales and service de Jay Wolfe Acura has been my go to dealership since I bought my first car with them in 2003. In 2012 I purchased an MDX there. The sales and service departments have both been consistently good to work with, specifically Dusty and Jordan, who have helped me several times over the years. When the MDX was totaled in a wreck last week, Norm went above and beyond in patience and knowledge as I worked through decisions about a replacement vehicle. I shopped around but ultimately came back to Jay Wolfe once again to purchase an IDX. The quality of the vehicles and the excellence of this dealership are why. More
We bought our Jeep Grand Cherokee and Norm helped us from start to finish, and the process couldn’t have been more positive. I highly recommend Jay Wolfe Acura, especially working with Norm and his crew! start to finish, and the process couldn’t have been more positive. I highly recommend Jay Wolfe Acura, especially working with Norm and his crew! More
Great experience from beginning to end at Jay Wolfe Acura. We had searched for over a month for a new car and were exhausted dealing with people who did not keep their word, call back, and acted like Acura. We had searched for over a month for a new car and were exhausted dealing with people who did not keep their word, call back, and acted like they could care less if they sold us a car or not. Until we found Norm at Jay Wolfe Acura. Norm listened, did not pressure, responded to every question with an answer (even if it meant he had to search), was respectful, and just over all pleasant to work with. He understood exactly what we wanted and where we wanted to stay dollar wise. There was no trying to sell us on more than we wanted. He delivered and more on the purchase and when we came back in to add a couple of accessories he continued his good reputation by helping us out in the process. If you are looking for an Acura--go see Norm Dean! If you aren't looking for an Acura-- consider one and go see Norm Dean! More
Great car, amazing service. It was a very cold day, but seconds after we got onto the lot, Jimmy Carpenter came out to meet us. He knew which car we were interested in and did no It was a very cold day, but seconds after we got onto the lot, Jimmy Carpenter came out to meet us. He knew which car we were interested in and did not ONCE try to interest us in anything else. We had some concerns (some interior water stains) which he addressed and had repaired, even though it meant a few extra days and moving the car between their locations to find a technician capable of figuring it out. I needed a few extra days to get the money together, and he was happy to help. No pressure, sincere concern (even contacted previous owner to answer some questions) and amazing customer service. This dealership is luxurious, and all the staff we met were genuinely friendly and helpful. We could not be happier with our beautiful blue Subaru, and the buying experience was the icing on the cake. I will be recommending this place and Jimmy Carpenter to anyone I know that is looking for a car. Thank you so much! More
This was our second Acura purchase from Jay Wolfe. Norm Dean was our salesman. Top notch service from Norm. Troy Ward tutored us on the controls, settings, and answered all of our questions. He was very Dean was our salesman. Top notch service from Norm. Troy Ward tutored us on the controls, settings, and answered all of our questions. He was very patient with us. Five stars for both of them. More
Both Jeff & Drew were extremely professional & helpful. They made me feel valued throughout the entire buying process. I would definitely recommend Jay Wolfe to friends! They made me feel valued throughout the entire buying process. I would definitely recommend Jay Wolfe to friends! More
Great experience purchasing at Jay Wolfe Acura. Started looking at cars with this dealership two months ago. Their follow-up and low pressure approach is what brought me back. Drew Hughes was exceptional; looking at cars with this dealership two months ago. Their follow-up and low pressure approach is what brought me back. Drew Hughes was exceptional; both personal and professional. We will be back again. More