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Jay Wolfe Acura
Kansas City, MO
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We were caught in bad situation when the transmission on the 2000 Acura I was driving went out. Rather than taking advantage of the situation, Derek was patient and supportive and guided us through the purc the 2000 Acura I was driving went out. Rather than taking advantage of the situation, Derek was patient and supportive and guided us through the purchase of an Acura TSX, a model we had admired in the past. The process was as painless as possible and now that I'm past being angry about losing my beloved 2000 Acura, I'm enjoying the new car. Derek's crash course on how to use the technology was very helpful because I haven't been able to take the time to study up on it. More
I was in the market for a larger SUV and after considering many dealerships of all different makes and models I decided to purchase my first Acura. I was impressed by the friendliness of the staf considering many dealerships of all different makes and models I decided to purchase my first Acura. I was impressed by the friendliness of the staff and the gorgeous facility. I worked with Courtney and her passion and knowledge of the product made a real impact in my decision. She presented herself in a professional and courteous manner without being unapproachable. She was friendly and always had a smile on her face. She even gave my daughter a present! It also didn't hurt that Jay Wolfe gave us a fantastic price with some extra goodies. The overall experience was nothing short of phenomenal. I will be purchasing many more Acura's from Jay Wolfe and will be referring all my friends and family to go experience Jay Wolfe for themselves. More
We have bought several cars from Tom over the years. He has always been terrific to work with and he is a great representative for both Jay Wolfe and Acura. I would not consider working with anyone other has always been terrific to work with and he is a great representative for both Jay Wolfe and Acura. I would not consider working with anyone other than Tom and Jay Wolfe. Tom is honest and thorough and just a true professional. More
Jimmy was extremely helpful, professional and kind throughout my buying experience. I will absolutely refer my friends and family to him and Jay Wolfe Acura. throughout my buying experience. I will absolutely refer my friends and family to him and Jay Wolfe Acura. More
I have never seen a dealership that has so many amenities to ensure customer satisfaction. I honestly almost walked away from my purchase due to the 75% decrease in the offer on my trade in as opposed to th to ensure customer satisfaction. I honestly almost walked away from my purchase due to the 75% decrease in the offer on my trade in as opposed to the cash offer that I had from CarMax. The finance employee that was helping me out dropped my interest down and the price of the 4 year warranty significantly to make up for the difference in trade in allowance and I was very surprised at his attempt to rectify the situation. All in all, I am very happy with my vehicle. More
When you purchase the vehicle, they seem great. Their true colors are shown when its time to service. I bought a car from them last year. Due to tuition fee rise, I took it back to them to see if they wo true colors are shown when its time to service. I bought a car from them last year. Due to tuition fee rise, I took it back to them to see if they would buy it. Of course, they quotes something way lower then average trade (I am the second owner, clean carfax, low miles). FIne, I can live with that, they are a dealer after all. I told them I will see if I can find a person to buy it and come back. A week later, I emailed them about their offer...BAMN... $500 less without even looking at the car again? Why? Because I mentioned I needed the money bad to pay fees? Thanks for nothing Jaywolfe More
Great Customer Service.wonderful team to work with when buying a new car.Thank you for your service. We would recommend this dealer if you are looking to buy Acura. buying a new car.Thank you for your service. We would recommend this dealer if you are looking to buy Acura. More
I had been looking at several cars and after encouragement from family stopped in the Jay Wolfe Acura Dealership. I test drove a car and was very impressed with the overall feel and quality of t encouragement from family stopped in the Jay Wolfe Acura Dealership. I test drove a car and was very impressed with the overall feel and quality of the car. That particular car was not what I wanted and Derek Reed worked with me and we were able to find a car for me to love! Derek and the Sales Manager, Chris, were easy to talk to and deal with. I did not experience any pressure or excessive contact. All questions and phone calls were answered promptly. The experience and treatment I received far exceeded what I had already experienced at other dealerships. I am looking forward to a long and continued relationship with Jay Wolfe! More
I believe this is my 10 Acura that I purchased or leased from Jay Wolfe Acura. Every car has been an excellently engineered car and the sales people have been very friendly and helpful. Tom Roach, my sale from Jay Wolfe Acura. Every car has been an excellently engineered car and the sales people have been very friendly and helpful. Tom Roach, my salesperson, even followed me home when I picked up my new car because I had forgot my separate garage door opener to make sure I could get in my garage. I have always had great experience with Acuras and with Jay Wolfe Acura. I intend to keep coming back. More
Derek was a pleasure to work with during my buying experience. His attention to detail and friendliness stood out throughout the entire process and I will definitely refer future buyers his way. I r experience. His attention to detail and friendliness stood out throughout the entire process and I will definitely refer future buyers his way. I received a fair trade in value for my current vehicle and was able to negotiate the purchase price and financing without feeling the pressure that one typically feels when purchasing a new car. More