Jay Wolfe Acura

Matthew was very professional and answered all my questions and concerns. He had a courtesy car waiting for me and called in a a timely manner. questions and concerns. He had a courtesy car waiting for me and called in a a timely manner. More

Ros immediately meet me at my car when i arrived to check what was needed / very friendly and courteous. Ross called me back with cost for repairs needed and went over all of my requests. Price was ok and p what was needed / very friendly and courteous. Ross called me back with cost for repairs needed and went over all of my requests. Price was ok and per Ros would call back when my car was ready. Ros called back and I advised I would not be able to pick up my vehicle due to time, so I asked if dealership was open on Saturday. Ros provided info and I advised pending weather situation I may or may not pick up my vehicle on Saturday but if I had any problem I would call. I went to pick up my car and return loaner car and was approached by another service person. I asked if Ros was in and was advised he was not (i was disappointed but I did not call to check before coming into dealership) per my copy of payment says clerk was Dusty Hancock. The person assisting me went over to Ros's desk for my paperwork then went to middle desk to process my payment gave me my copy and I was on my way. The clerk did not go over any of my paperwork for the work that was done. More

Jimmy Carpenter is an exceptional young man and sales representative. He was always helpful and appropriately communicative without ever being pushy or aggressive. Fantastic experience with Jimmy, Jim representative. He was always helpful and appropriately communicative without ever being pushy or aggressive. Fantastic experience with Jimmy, Jim Mattson and finance. More

We are dealing with an engine oil leak, low radiator, & persistent low battery problem. Due to the nature of all three problems, all were diagnosed & corrections made or options discussed. As of now, car & persistent low battery problem. Due to the nature of all three problems, all were diagnosed & corrections made or options discussed. As of now, careful monitoring by me is necessary to determine future action to be taken. Having been raised in my dad's automotive shop I am fully capable & understand this and am satisfied with their work. Thanks, Paul Montague More

Very pleased with service. Courtney greeted us quickly and was very engaging and knowledgeable . When we picked up the car, Danny gave us a very thorough review of all the car features. The dealership and was very engaging and knowledgeable . When we picked up the car, Danny gave us a very thorough review of all the car features. The dealership itself is great. More

Quick response on arrival and courteous, friendly greetings. Waiting room is fantastic, clean comfortable and relaxed with plenty of amenities. The refreshment bar was a nice feature. greetings. Waiting room is fantastic, clean comfortable and relaxed with plenty of amenities. The refreshment bar was a nice feature. More

Salesman Jeff Celik took time with with multpl deaer visits and explained th benefits and features of each model. Jeff set up phones to the handsfree link. Jeff also had detailing take care of a stain visits and explained th benefits and features of each model. Jeff set up phones to the handsfree link. Jeff also had detailing take care of a stain in back seat while we were in financing. Josh in finance center was quick and efficient. Great experience in purchasing a car. More

My expereicne was great. Each person that assis5ed me had excellent customer service skills. I would recommend this facility to anyonw.. Thank you for servicing my car. I wish you had better care packlagges excellent customer service skills. I would recommend this facility to anyonw.. Thank you for servicing my car. I wish you had better care packlagges for previously used cars. The driver seat, the leather is pilling. I was told that they replaced it. My account was they tried to patch it when i requested the upper back be replaced when I first purchased the car into to 6 mos of me having the car. For car that I spent so much money on to show that leather doing that is embarrassomg. This is my major problem I have. My Honda Accord I have for almost 10 years did not do that. I am unhappy with this. More

Jimmy was pretty awesome and he was super friendly. He has a really good spirit and a true family man. His kids and wife were all around his desk and even had a mug with their pictures on it. I was set on has a really good spirit and a true family man. His kids and wife were all around his desk and even had a mug with their pictures on it. I was set on getting an older acura with more miles than the newer car I'd actually went with. Jimmy brought a different car up to my school and showed it to me an eventually won me over. Overall I got a better deal on a newer model car with less miles opposed to an older car with higher mileage and a little higher sticker price. The process wasn't to long or drawn out and he was very patient, helpful and persistent. Jeff Johnson and jimmy made it possible for me to get a newer car and get rid of my old college wheels. So I really appreciate them and wish them nothing but success in the future! More

Great service with knowledgable staff. I didn't feel like I was pressured to buy a car. I drove two used Acuras at Jay Wolfe Acura within a month, I felt like Dean Saddler, and Jim Mattson worked really like I was pressured to buy a car. I drove two used Acuras at Jay Wolfe Acura within a month, I felt like Dean Saddler, and Jim Mattson worked really hard to get me the best possible deal. I will definitely buy another car from Jay Wolfe Acura. Thank you again for the great experience. More