Jay Wolfe Acura

Fantastic I came home from vacation and found a leak in my tire and it was already after hours. I wasn't sure what to do since it was past 7pm and the followin I came home from vacation and found a leak in my tire and it was already after hours. I wasn't sure what to do since it was past 7pm and the following day I had to be at work at 8am and immediately drive to Indiana so I was in a panic on what to do. I made an online appointment and asked for a loaner car in the comments with my situation. I had an appointment at 7:15am and showed up at 7am as I didn't have a clue if my appointment and request for a loaner car would be accepted. Upon arrival to the service center there were already 9 cars lined up so I was pretty nervous. I explained to the gentleman about my situation and he said they had 80 appointments for that day and he would try to accommodate me the best he could. He looked up my appointment and told me I already had a loaner car in my name and then led me to my service lady to fill out my paperwork. I was so relieved as it saved my day from being a bigger hassle and was so impressed that they made everything I needed to work out. I know if I would of went to any tire center I couldn't of gotten the same service and I would of had to extend my day with a large hassle to my schedule. More

Excellent Service While waiting for the car to be serviced. the the electricity went off while and the staff was very communicative and helpful, event going so far to t While waiting for the car to be serviced. the the electricity went off while and the staff was very communicative and helpful, event going so far to to loan me a car so I wouldn't have to wait around. More

Quintin Sutton in service is EXCELLENT! We are a 2 SUV Acura family, Quintin Sutton and the service department keeps up coming back. Service is very important as well as the product. The who We are a 2 SUV Acura family, Quintin Sutton and the service department keeps up coming back. Service is very important as well as the product. The whole dealership is excellent. Everyone is very professional and helpful. Your service department is awesome. The lounge area is wonderful. The food helps. We wouldn't go anywhere else. Acura is the best car we have ever driven and we are in our late 60's and early 70's. Honda make a solid exceptional car. We just bought our granddaughter a 2002 Honda Civic. I've driven a Honda Prelude in the 80's and bought my daughter a Honda Accord in the 90's. We love your products. You spoil people with your professionalism, and the SERVICE department is awesome. Qutintin Sutton is the BEST! We will never go anywhere else. Lynn Brightwell - 2007 RDX with 25,500 miles. More

Tire Pressure Warbubg The tire pressure warning came on. When I got to service dept it was no longer coming on. However, he had it checked * found a nail in the tiire & als The tire pressure warning came on. When I got to service dept it was no longer coming on. However, he had it checked * found a nail in the tiire & also check for filters & maintenacne. He was on top of everything. He was very knowledgeable. The makes great customrer service. More

Excellent Service I would rank my visit as a 5 Star visit for sure! I was very pleased with the service I received from your dealership and from Dustin Hancock in I would rank my visit as a 5 Star visit for sure! I was very pleased with the service I received from your dealership and from Dustin Hancock in particular. He went above and beyond my expectations in helping me come to resolution on pricing for the repair of my 2011 Acura RDX, especially given that my insurance company was not helpful at all in that area and I felt very disappointed in the coverage I received from them. Even though that was not Dustin’s problem, he understood that it was a difficulty for me, and worked with me to get the pricing in line, as well as generously allowing me the use of a loaner vehicle for a longer period than either of us originally anticipated. It eased my stress levels considerably to know that he was “on my side” in the endeavor, and was so willing to provide such excellent service. I can’t speak highly enough of my experience, and must say that since purchasing my Acura I have had nothing but positive experiences from the Jay Wolfe Acura dealership, and I’m very happy to share that information with my friends as well. More

For once, no pressure From the onset, there was no high powered pressure, there was an appreciation for a returning buyer, all negotiations were fair and open. We appreciat From the onset, there was no high powered pressure, there was an appreciation for a returning buyer, all negotiations were fair and open. We appreciated the approach and the service we received. More

Great service, beautiful lounge I have experienced Jay Wolfe's great service many times, but this was the first time I'd waited in their beautiful lounge! What a treat! I have experienced Jay Wolfe's great service many times, but this was the first time I'd waited in their beautiful lounge! What a treat! More

Another great experience with Dean Saddler We finished our purchase of our Acura MDX last evening and it was another great experience with Dean Saddler and the Jay Wolfe Acura team. Very profe We finished our purchase of our Acura MDX last evening and it was another great experience with Dean Saddler and the Jay Wolfe Acura team. Very professional staff and LOVE that they have updated "The Lounge" - makes coming there for service - or even a new car sale - just that much better. We were able to grab a snack and a drink since we were coming straight from work. I've had service done there previously over lunch and it's great to be able to take care of everything in one place. We have purchased 3 Acura's from Dean Saddler and every experience has been great. Highly recommend this dealership and working with Dean. More

Mrs. Kristy Hane Everything was so impressive at Jay Wolfe Acura. Our car buying experience went very smoothly and we were treated like VIP customers! We will refer o Everything was so impressive at Jay Wolfe Acura. Our car buying experience went very smoothly and we were treated like VIP customers! We will refer our friends and family to come see Jimmy in the future when they are looking for a new car. More

Great service visit! The service people always take great care of my car and have done so for several years now. They are organized, efficient, and good to work with. Th The service people always take great care of my car and have done so for several years now. They are organized, efficient, and good to work with. They also give me a loaner car whenever the service is going to take over an hour or 2. More