Jay Wolfe Acura
Kansas City, MO
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Painless Jimmy and Jeff made the process of buying my new (to me) car downright pleasant. The feeling of being "gamed" by a system which is insulting to my in Jimmy and Jeff made the process of buying my new (to me) car downright pleasant. The feeling of being "gamed" by a system which is insulting to my intelligence was completely absent. I made it clear I was serious about buying a car and they worked to make my decision to buy it from them a no-brainer. More
Good service The consultant was friendly and professional and knowledgable I appreciate the nice waiting area and good breakfast. I was able to get work done while The consultant was friendly and professional and knowledgable I appreciate the nice waiting area and good breakfast. I was able to get work done while waiting. More
Tom Roche Tom answered all of my questions and showed me all the features of my new Acura ILA making sure I was comfortably able to see out the windows - I am v Tom answered all of my questions and showed me all the features of my new Acura ILA making sure I was comfortably able to see out the windows - I am very short. In 2004 I purchased a TSX from Tom. It has been such a good car that I am giving it to my granddaughter so she will have a safe, reliable car to drive to Lawrence. More
Well Done Jay Wolfe Acura Came in to get an oil change and tires rotated. Customer Service was phenomenal. Everyone is so nice. Felt like a princess. I also enjoyed breakfast f Came in to get an oil change and tires rotated. Customer Service was phenomenal. Everyone is so nice. Felt like a princess. I also enjoyed breakfast from the bar while I waited! More
Required I asked that a tire pressure sensor be tested as it was reporting a conflicting pressure compared to my gauge. When I picked up my car the original i I asked that a tire pressure sensor be tested as it was reporting a conflicting pressure compared to my gauge. When I picked up my car the original issue had been addressed, but not the sensor. It failed diagnostics and I waited about an hour while it was taken care of. You have a great lounge; it wasn't much of an inconvenience and was addressed quite admirably. More
Thank You The last three years I've had an overall poor experience with my previous car/ dealership. I was sent Jimmy's name by a close friend and when I reach The last three years I've had an overall poor experience with my previous car/ dealership. I was sent Jimmy's name by a close friend and when I reached out to him, he responded immediately. He was knowledgeable, clear, and paid attention to what I was asking for. Your dealership and Jimmy have already brought back my confidence in a dealership in less than two days. Thank you for being a first class dealership who employs first class individuals. Bryan Loveridge More
Partner/VP Great experience. We will be back to purchase another car from Scott. His follow-up was perfect, not intrusive at all. We are considering a RDX for Great experience. We will be back to purchase another car from Scott. His follow-up was perfect, not intrusive at all. We are considering a RDX for Annie. More
Good Experience The staff was very professional and pleasant. I've always had good expriences except for last year when the car tech was talking my car to the service The staff was very professional and pleasant. I've always had good expriences except for last year when the car tech was talking my car to the service department adjust my steering wheel column and it hasn't work correctly since. Kelly O. Sharp More
Service Appt went quickly, Prompt friendly check in. Loaner ready to go. Good follow up. Quickly processed pickup and items serviced were what were agreed t Appt went quickly, Prompt friendly check in. Loaner ready to go. Good follow up. Quickly processed pickup and items serviced were what were agreed to and no surprise on the price. More
Great Service Great Customer Service all around. The dealership itself had far exceed my expectations regarding the Cafe as well as the friendliness/helpfullness Great Customer Service all around. The dealership itself had far exceed my expectations regarding the Cafe as well as the friendliness/helpfullness of all the staff. More