Jay Wolfe Acura
Kansas City, MO
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Purchased 2014 MDX Jimmy Carpenter is an excellent representative for Wolfe-He is extremely professional and went the extra mile to make sure I had a great experience. Jimmy Carpenter is an excellent representative for Wolfe-He is extremely professional and went the extra mile to make sure I had a great experience. Dusty Hancock-in service is someone, I have had contact with at Wolfe for several years. His high level of service and attention to detail is why I've continued to come back year after year-car after car- More
2015 MDX Purchase We recently purchased a 2015 MDX from Jay Wolfe Acura. We had a truly unique luxury buying experience at Jay Wolfe Acura. We will definitely purchase We recently purchased a 2015 MDX from Jay Wolfe Acura. We had a truly unique luxury buying experience at Jay Wolfe Acura. We will definitely purchase from Jay Wolfe Acura again in the future and recommend this dealership to friends and family. Our sales rep, Scott Hagen, was very knowledgeable and took excellent care of us! We would recommend him to anyone. More
Gouging for service Charged for wiper blades which I had recently installed - work not done. Charged $38 for "miscellaneous shop charges" on a $250 service bill. The bill Charged for wiper blades which I had recently installed - work not done. Charged $38 for "miscellaneous shop charges" on a $250 service bill. The bill charged me for 2 washers. What else could be the $38??? BEWARE! More
Purchased 2015 RDX AWD We purchased our first Acura (2007 TL) seven years ago at Jay Wolfe from Denny Vickers and it was a good experience. We were in the market again, th We purchased our first Acura (2007 TL) seven years ago at Jay Wolfe from Denny Vickers and it was a good experience. We were in the market again, this time for an RDX, and specifically asked for him because he's knowledgable about the vehicles, is honest, and he's not pushy. He's a great guy and I would recommend others to seek him out. More
Great company! This is my second time purchasing a car from Jay Wolfe and I have been very pleased so far. I appreciate working with someone who is understanding of This is my second time purchasing a car from Jay Wolfe and I have been very pleased so far. I appreciate working with someone who is understanding of my needs and wants. When I come in for service on my car, they take good care of me! really feel that I own a luxury car! More
Good service The service department always takes good care of me and my car. I keep coming back for the quality service and good customer service received by the The service department always takes good care of me and my car. I keep coming back for the quality service and good customer service received by the employees. More
Positive experience I found the experience working with JayWolfe dealership a positive one. The after hours personnel were extremely friendly and positive about the deals I found the experience working with JayWolfe dealership a positive one. The after hours personnel were extremely friendly and positive about the dealship, the 20 plus years of service speeks highly of the type of dealership we are now a part of. More
Great Experience at Jay Wolfe We bought our first used Acura 14 years ago at Jay Wolfe Acura from Michael Ray. We were very impressed with his professionalism and friendliness. W We bought our first used Acura 14 years ago at Jay Wolfe Acura from Michael Ray. We were very impressed with his professionalism and friendliness. We always had our vehicle serviced at Jay Wolfe because they have always been very good about discussing any maintenance issues with us and prioritizing those issues. The service staff was always very respectful and conscientious about making sure we understood what work needed to be done to our vehicle. When we decided that we needed to trade in our 1997 Acura, after the service department completed a very thorough check of our current car, we decided to check out the used cars at Jay Wolfe again. We found the exact car we were looking for and once again were able to work with Michael Ray to complete the deal. Everyone there is very professional and made us feel like our business was important to them. They wanted to be sure we were completely satisfied with all aspects of the transaction. We would definitely recommend this dealership to our friends. More
Dusty got me right in on the spur of the moment to have the bolt taken out of my tire and fixed. He also had time to change the oil. Of course, while I wai got me right in on the spur of the moment to have the bolt taken out of my tire and fixed. He also had time to change the oil. Of course, while I waited the wonderful wait staff in the cafe fixed me anything on the menu. Thank you Dusty and Wait Staff and Service Person that worked on my car! I appreciate all of you! Great Job! Hello to wonderful Dan Kearns! Below you ask what is more important, relationship with dealership for sales and service OR speed of overall process. You should know that both walk hand in hand. I value both. Susan Trost More
customer service 5 star A friend recommended jay Wolfe and a certain salesman. Everything was very professional and customer service was excellent. Hopefully are Acura RDX wi A friend recommended jay Wolfe and a certain salesman. Everything was very professional and customer service was excellent. Hopefully are Acura RDX will perform just like the Jay Wolfe employees that took care of us. More