
Jay Wolfe Acura
Kansas City, MO

Filter Reviews by Keyword
By Type
Showing 2,308 reviews
New car purchase Absolute love the experience we have every time we visit this dealership. This is our 3rd car from them and have been fantastic every time Absolute love the experience we have every time we visit this dealership. This is our 3rd car from them and have been fantastic every time More
Superlative Experience! I just recently drove away in my second beautiful MDX from Jay Wolfe Acura. The service there has always been exceptional in my experience. This time I just recently drove away in my second beautiful MDX from Jay Wolfe Acura. The service there has always been exceptional in my experience. This time I was fortunate enough to cross paths with Jimmy Carpenter, which made for a car buying exerience that by far surpassed any before it. After introducing himself as I waited for an oil change, Jimmy immediately showcased his expertise about the brand, the MDX and my options for upgrading. He was super informative, answered all my questions, addressed my concerns and later found the exact MDX I was hopeful to find. He consistently followed up with me to share information regarding my options and keep me informed. There was never one moment of pressure which, I very much appreciated. I found Jimmy to be incredibly professional, most helpful, authentic, direct, friendly...and super funny. All this combined explains why Jimmy is one of the very best in the country (his card says so;). It also explains why I grew to trust him and would recommend him to anyone! Thanks Jimmy making the experience superlative. Thanks Jay Wolfe for recognizing him as one of the best - he deserves it! More
Beyond outstanding experience from Jimmy Carpenter at Jay Wo Once again Jim Carpenter and his colleagues at Jay Wolfe Acura far and away exceeded my expectations. Jimmy was exceedingly professional, knowledgeabl Once again Jim Carpenter and his colleagues at Jay Wolfe Acura far and away exceeded my expectations. Jimmy was exceedingly professional, knowledgeable, and friendly. Biggest area I appreciated was his ability to listen to my needs and find the right car and trim level within specific price points. Job very well done. More
Customer-focused experience Best car buying experience we've ever had. Throughout the process, our needs and comfort were considered a priority to ensure that we found the right Best car buying experience we've ever had. Throughout the process, our needs and comfort were considered a priority to ensure that we found the right vehicle for us. Our questions and concerns were answered without pressure in return. I will definitely start here when looking for my next car. More
Great service! Very courteous and professional employees, the repairs completed earlier than expected, and the sales woman (Brianna Roberts) was outstanding!I purcha Very courteous and professional employees, the repairs completed earlier than expected, and the sales woman (Brianna Roberts) was outstanding!I purchased a newer MDX largely due to the sales woman I dealt with More
Amazing place to shop I started my search online where I was greeted by Brianna Roberts who helped me step by step in finding the right car for me. She was extremely knowl I started my search online where I was greeted by Brianna Roberts who helped me step by step in finding the right car for me. She was extremely knowledgeable and friendly from start to finish. Even after the sale was final, she has followed up to ensure I'm happy with my new car! I've already sent a couple friends to see her for possible purchases. More
I purchased an Acura TLX and am very pleased. I looked at and researched the TLX, Lexus, Infiniti, Mercedes and BMW, and after careful and thorough analysis, ended up purchasing a TLX from Briann I looked at and researched the TLX, Lexus, Infiniti, Mercedes and BMW, and after careful and thorough analysis, ended up purchasing a TLX from Brianna Roberts. The TLX was a better buy. Brianna was very knowledgable about all of the cars I looked at and was able to address all of my questions on how they compared with the Acura vehicles. She sincerely believes in her product and her knowledge of all vehicles in this class was very helpful. I appreciated her patience with me and my analysis process. I have been in to have my car serviced and was helped by both Nico and Dusty. The dealership has a cafe and offers complimentary breakfast, lunch, coffee and snacks. I enjoyed the opportunity to sit, have lunch and work on my laptop while waiting on my car. Brianna, Dusty and Nico checked in with me frequently. The integrity of the sales and service staff, as well as the dealer, makes the difference. More
Very painless experience Brianna was super to deal with. She is very honest and very knowledgeable and helped me make a great decision. I am a very slow buyer and she was very Brianna was super to deal with. She is very honest and very knowledgeable and helped me make a great decision. I am a very slow buyer and she was very patient until I finally bought. Couldn't have asked for a better experience. More
Great service and fair price. I will definitely purchase another Acura vehicle from Jay Wolfe Acura in the future. I will also recommend them to others for purcha and fair price. I will definitely purchase another Acura vehicle from Jay Wolfe Acura in the future. I will also recommend them to others for purchasing a new Acura vehicle. More
Amazing Experience Started out with salesman D.W. White Awesome guy very professional Love him and very funny. Jim Mattson Sales mgr very personable/professional. Jay W Started out with salesman D.W. White Awesome guy very professional Love him and very funny. Jim Mattson Sales mgr very personable/professional. Jay Wolfe was where I bought my first Acura and I traded that car for my new MDX. The overall experience was fantastic. Everyone one was friendly greeted us on arrival no pressure. The dealership has changed 100% to the better from my last experience. The young man who went over the vehicle was awesome as well. He knows his cars. It is nice to see they have a person just to go over electronic and settings. From start to finish if I could give more than 5 stars I would. This was by far the best experience I have had in buying a new car and my family has owned several new cars. I am 100% pleased with price, trade and dealership. Thank you Jay Wolfe for not being the typical car sales people. Very classy group! More