
Jay Wolfe Acura
Kansas City, MO

Filter Reviews by Keyword
By Type
Showing 2,308 reviews
THIRD MDX Returning to Acura dealership from owning a Buick...no comparison in service from time we walked in the door until closing on our 2017 MDX. Returning to Acura dealership from owning a Buick...no comparison in service from time we walked in the door until closing on our 2017 MDX. More
I bought my Acura here because of the lounge! My service today was done in a timely manner and Steve was very informative and helpful. My service was completed earlier than anticipated but long e My service today was done in a timely manner and Steve was very informative and helpful. My service was completed earlier than anticipated but long enough for me to enjoy a free lunch in the lounge...very friendly staff there also. More
Professional, timely, accurate and well done On the way to work my tire gets hammered, but not before I'm able to make it to the dealer before I lose air in the tire. Who wants to fix a flat on On the way to work my tire gets hammered, but not before I'm able to make it to the dealer before I lose air in the tire. Who wants to fix a flat on the side of the road? Not only did they fix my tire, but they shuttled me to work so I could be productive while they worked my car into the schedule. I gotta work as well, so that was key. Not only did I get my tire fixed, but I got my car cleaned up as well. First class service. More
Consistently outstanding service Had an appointment for routine A1 service and was out of the shop in less than an hour! I always appreciate the courteous, professional team at Jay Wo Had an appointment for routine A1 service and was out of the shop in less than an hour! I always appreciate the courteous, professional team at Jay Wolfe Acura. More
Great experience.. This was the 6th car purchased from Jay Wolfe Acura (3 new, 3 used) over the last 20+ years. I worked with Jimmy for quite awhile before ultimately b This was the 6th car purchased from Jay Wolfe Acura (3 new, 3 used) over the last 20+ years. I worked with Jimmy for quite awhile before ultimately buying a new 2016 Acura MDX. He was patient and courteous throughout the process, was very knowledgeable, and low key. He worked with me to get a good trade on my prior vehicle and overall, I was very satisfied with the final deal. We have been in contact a few time since the purchase and he has quickly responded to my queries after the sale, which I have appreciated. More
Best service received in all my experiences Dillon was very courtious and informative. He kept me informed of the routine check findings and answered questions to better explain my current and f Dillon was very courtious and informative. He kept me informed of the routine check findings and answered questions to better explain my current and future needs. I will request him for my service advisor in the future. More
My First Car I bought my first car from Jaywolfe Acura and I have had wonderful experience. Jimmy Carpenter did an excellent job. He was very knowledgeable about I bought my first car from Jaywolfe Acura and I have had wonderful experience. Jimmy Carpenter did an excellent job. He was very knowledgeable about the products and very friendly throughout the whole process. I would definitely recommend him to anyone looking for a new or preowned vehicle. More
Delightful Brought my vehicle in for an oil change and air bag recall. Upon arriving I was promptly greeted by Kyle B. He was very polite and professional. He th Brought my vehicle in for an oil change and air bag recall. Upon arriving I was promptly greeted by Kyle B. He was very polite and professional. He thoroughly explained the services which was comforting and I felt like I was in and out in a fair amount of time. I haven't filled out your survey before and chose to this time as I had a very delightful experience with Kyle and wanted to share it. More
Took car in to have new tires and the brake oil changed. Always get excellent service and everyone is friendly and helpful. They have a good "wait area" and offer many beverages (hot or cold) and always off Always get excellent service and everyone is friendly and helpful. They have a good "wait area" and offer many beverages (hot or cold) and always offer snacks. More
Robert Beaver (Service Adviser) When you pull into the shop area it's clean and organized. You will have a service adviser there within 30 seconds to one minute. My adviser Robert B When you pull into the shop area it's clean and organized. You will have a service adviser there within 30 seconds to one minute. My adviser Robert Beaver was polite and very professional. He wanted to know if I had any questions about our car and what work was to be performed on it, that morning. I told him that I had a couple of concerns with the life of the oil and what happens if it goes down to 0% or below. He explanation was simple and to the point. I felt relieved after talking with him. He keep in touch with me while I was waiting on the car. He was friendly and courteous. Outstanding job by this service adviser. More