Jay Wolfe Acura

Service appointment My scheduled service appointment was easy to make, and conducted in a timely manner. I also requested a value assessment for trade-in or personal sa My scheduled service appointment was easy to make, and conducted in a timely manner. I also requested a value assessment for trade-in or personal sale in case I wanted to upgrade in the near future. I drive a good distance and certainly appreciate the fact that I can rely on being in and out on schedule. More

Get your CPO vehicle checked out at another Acura dealer! I bought a CPO MDX at Jay Wolfe in June 2016. I'm an out of town buyer so the deal was negotiated over the phone and based on images and the salespers I bought a CPO MDX at Jay Wolfe in June 2016. I'm an out of town buyer so the deal was negotiated over the phone and based on images and the salesperson’s description of the vehicle. The tires were stated to be at 50% tread life or greater according to Missouri state law. Upon arriving I noted to the salesperson that the tires seemed somewhat worn and she reassured me that they were at 50% treadlife or greater. Upon getting the vehicle home (about 200 elapsed miles later) we visited the local Acura dealer to look into excessive road noise. The car was out of alignment and required a 4 wheel alignment ($80). The tires were also listed at 40% treadlife as well as worn unevenly (cupping and worn on the inside edge). The car will continue to have excessive road noise until the tires wear past the uneven sections, if that happens before we get new tires. I contacted Jay Wolfe management with the complaint of the car being sold with misrepresented tires and out of alignment. They offered nothing of any value to us in return. Had I gotten the vehicle checked out across town they would have uncovered these issues and I’d have been able to negotiate a better deal. Don’t make the same mistake. Besides this issue the car had not been thoroughly cleaned prior to delivery, the controls on the inside were dirty and there is tree sap (still) on the paint in five different spots, despite the “Jay Wolfe Advantage”. More

Never had a bad experience I always have a good experience at Jay Wolfe. They have the best customer service that a lot of other industries can learn from. Everybody always gr I always have a good experience at Jay Wolfe. They have the best customer service that a lot of other industries can learn from. Everybody always greets you and if there is any way you look like you are waiting they always make sure you are being helped. More

Great service I worked with Gretchen today and purchased a used car. She was knowledgeable and personable and made the experience easy. I would recommend this deale I worked with Gretchen today and purchased a used car. She was knowledgeable and personable and made the experience easy. I would recommend this dealer for service and selection. More

In & Out Quickly I brought my car in for a recall and they said to allow 60-90 minutes. They were done in 40. Painless and I was satisfied. I brought my car in for a recall and they said to allow 60-90 minutes. They were done in 40. Painless and I was satisfied. More

oil change and tire rotation Dillion Rath was very friendly and helpful. Our car had oil changed and tire rotation done in a timely manner. Appreciate the snack station while yo Dillion Rath was very friendly and helpful. Our car had oil changed and tire rotation done in a timely manner. Appreciate the snack station while you wait. More

Giid Deal Always prompt and do a great job explaining options and expectations. Always look forward to getting service taken care of. It is a goid feeling to tr Always prompt and do a great job explaining options and expectations. Always look forward to getting service taken care of. It is a goid feeling to trust your servicr provider. Thanks Acura. More

Excellent Service department personnel are always friendly, and service was done in less than estimated time. Waiting area is very nice and comfortable. Very go Service department personnel are always friendly, and service was done in less than estimated time. Waiting area is very nice and comfortable. Very good experience. More

Professional, Painfree, Perfect Greeted and treated professionally I was informed what would happen and how long it would take. I waited in comfort, able to work and eat lunch and l Greeted and treated professionally I was informed what would happen and how long it would take. I waited in comfort, able to work and eat lunch and left at the time promised with my car completely serviced and washed. Perfect! More

Excellent experience in every way. Jimmy Carpenter is salesman extraordinaire! He knows his product, is patient and works hard to ensure the customer is treated well. I would recommen Jimmy Carpenter is salesman extraordinaire! He knows his product, is patient and works hard to ensure the customer is treated well. I would recommend Jay Wolfe Acura to anyone looking to upgrade their car purchase experience. More