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Jay Wolfe Acura

Kansas City, MO

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2,308 Reviews

1029 W. 103rd St

Kansas City, MO

64114

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Showing 2,308 reviews

September 10, 2016

My experience with my purchase of a MDX. I had a very good experience at Jay Wolfe Acura. Gretchen was very knowledgeable, polite, courteous and took the time to explain about acuras. I was r More

by Lisa Randolph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gretchen Jammiggeh
September 09, 2016

Maintenance From start to finish, all departments treated me with the most friendly & accommodating service. Service took longer than planned but my adviser got m More

by Tammy Howell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Last name Beaver. Cant remember the first name. But exceptional service.
September 09, 2016

Always the best What can I say? You can't get rid of me - best service department - best dealership ever. Always get the best care - always treated like royalty. Why More

by LLZKC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gianni
September 09, 2016

Great experience The staff is so couteous. I also enjoy the wifi and snack bar. They also do a great job cleaning the car which is included with the oil change. It's More

by Brian Lightfoot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Alvarado
September 09, 2016

great service very friendly and exceptional service, service took not as long as planned , waiting area is very nice and accommodating with good food and drink . More

by peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty Hancock
September 09, 2016

Great customer service It was Very easy and convenient to schedule service and car was ready earlier than expected. Nice lounge for work and a snack while waiting. More

by Elliebear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty Hancock
September 09, 2016

Oil change Waiting area is very nice, which made it easier to wait the 2 + hours for the oil change and software update on my TL. One compalint is that my sea More

by TL owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Alvarado
Sep 15, 2016 -

Jay Wolfe Acura responded

Hello TL Owner. We are so sorry to hear about your seat settings. We would love to hep you get that fixed. Please give Danny Martin at call at 816-941-5015, and he will be glad to help out!

September 09, 2016

Recall Service Visit Appointment was easy to schedule, service was initiated at scheduled time and was completed in timely fashion. The lounge area was great, service prov More

by Acura RDX Owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry, do not recall name of staff I dealt with
September 08, 2016

Great car buying experience. Smooth car buying experience! Julio was very helpful and did a great job of keeping me informed throughout the entire process. It was a pleasure buy More

by Lisa in BC,KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Esquivel
September 08, 2016

Service Outstanding experience with Dusty in fixing my MDX, he went above and beyond in making sure that the issue was resolved, kept me informed and was very More

by RD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty Hancock
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