
Jay Wolfe Acura
Kansas City, MO

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Excellent Warrant Service They were able to find and fix an intermittent vibration/rattle in the steering wheel. Robert was the service advisor. He was very professional and They were able to find and fix an intermittent vibration/rattle in the steering wheel. Robert was the service advisor. He was very professional and thorough. Overall, I thought he did an outstanding job. The whole service experience was first rate - from scheduling to repair and pick-up. I highly recommend this service operation. More
I've been really impressed Great facility and hard working staff. I've had a couple of equipment problems and Wayne, the service manager, has been very helpful in those cases. Great facility and hard working staff. I've had a couple of equipment problems and Wayne, the service manager, has been very helpful in those cases. More
What a great place to get your car service at the last minut Lol my service light popped on so I called and they booked me appointment in the same day and also got me out the service department in 1 hour and 30m Lol my service light popped on so I called and they booked me appointment in the same day and also got me out the service department in 1 hour and 30min tops they where great, now if they messed up I wouldn't know because my service light is off and I'm driving in my baby like Saturday never came lol thanks guys More
Brake pads I took my MDX in for a complete brake pad realignment. I had not asked for a loaner vehicle but one was made available when I was told the length of I took my MDX in for a complete brake pad realignment. I had not asked for a loaner vehicle but one was made available when I was told the length of the service. Quality craftsmanship all the way. Thank you. More
Can't Beat the Amenities Excellent staff that are very attentive. Cooked to order food and other amenities in the waiting lounge are a nice touch. The vehicle is done in the t Excellent staff that are very attentive. Cooked to order food and other amenities in the waiting lounge are a nice touch. The vehicle is done in the time indicated at the beginning of the visit. Work is explained up front and if anything changes the staff consults you quickly. More
Service Plus Josh and Wayne went above and beyond to accommodate my schedule in getting me in and out quickly for a motor vehicle inspection required for licensing Josh and Wayne went above and beyond to accommodate my schedule in getting me in and out quickly for a motor vehicle inspection required for licensing. Efficient. Professional. Thank you More
BIG difference between Jay Wolfe Acura and other dealerships I was treated great! Free food at the deli! GOOD FOOD! Jimmy was awesome, entertaining & completely sincere! Everything that I was told would be d I was treated great! Free food at the deli! GOOD FOOD! Jimmy was awesome, entertaining & completely sincere! Everything that I was told would be done, WAS DONE. From the receptionist to the finance manager and all other workers there, I was very impressed! PLUS, I LOVE MY FIRST ACURA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
Outstanding! Outstanding service. I had to drive my car in without an appointment and was given a loaner too! Fabulous service and very friendly! Thank you! S Outstanding service. I had to drive my car in without an appointment and was given a loaner too! Fabulous service and very friendly! Thank you! Sherry Hensler More
A-1 Visit (Oil change & Tire Rotation) As usual, a very pleasant experience! Dusty in service is always wonderful to deal with. He is courteous, accommodating and very efficient. He gets As usual, a very pleasant experience! Dusty in service is always wonderful to deal with. He is courteous, accommodating and very efficient. He gets me checked in quickly, and everything always goes smoothly. The lounge area is very comfortable and of course, the snack bar is wonderful. It's always a pleasure to see Kyle there, and I cannot believe he not only remembers me, but also remembers the delicious, nutritious shake I love. Dusty and Kyle are the epitome of wonderful customer service! Thank You. More
3-time Acura owner I recently had my 2009 MDX in for comprehensive service since it hit a huge milestone of breaking over 102,000 and the system was calling for the Timi I recently had my 2009 MDX in for comprehensive service since it hit a huge milestone of breaking over 102,000 and the system was calling for the Timing Belt, water pump, spark plug, and valve adjustment. We've had exceptional service from Dusty. He provided us with a curtesy vehicle for the duration of the time needed to accomplish the task. We were well informed as to when our MDX was going to be complete and ready for pick up. Nothing but professionalism. More