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Jay Wolfe Acura
Kansas City, MO
2,308 Reviews
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January 31, 2017
Always a great experience! Both Robert was great to work with and Kyle always has a smile on his face when I come into the waiting lounge. He's so nice and kind to everyone that Both Robert was great to work with and Kyle always has a smile on his face when I come into the waiting lounge. He's so nice and kind to everyone that comes in. You have a value customer service driven people on your team! More
by KelliB
Employees Worked With
Robert Beaver, Kyle Boyd-Seward
January 31, 2017
they were very thorough and made sure I was completely happy they were patient in listening to what was wrong they were friendly the entire time they were thorough in taking care of everything they didn they were patient in listening to what was wrong they were friendly the entire time they were thorough in taking care of everything they didnt look for ways to add on all kinds of extra services More
by craig of olathe
Employees Worked With
Jordon Mehalic
January 31, 2017
Not quite the like the Lexus experience Had other errands to run and I wasn't allow to have a loaner vehicle. I was told that my service would only take an hour fifteen, but it took a little Had other errands to run and I wasn't allow to have a loaner vehicle. I was told that my service would only take an hour fifteen, but it took a little over 2 hours. But the service reps are very nice. More
by Classy16
Employees Worked With
Robert Beaver
January 31, 2017
Oil Change Jordon was very thorough, courteous & helpful, explaining wear on tires and cost to replace. He also made a point of getting me in and out AND with a Jordon was very thorough, courteous & helpful, explaining wear on tires and cost to replace. He also made a point of getting me in and out AND with a car wash in time to have lunch with my daughters. More
by AnnieMDX
Employees Worked With
Jordon Mehalic
January 30, 2017
Great! I give Jay Wolfe Acura five stars because of the excellent staff. Paul helped me find the perfect car, and made the buying process enjoyable. The free I give Jay Wolfe Acura five stars because of the excellent staff. Paul helped me find the perfect car, and made the buying process enjoyable. The free cafe is a nice touch as well. More
by ClayLuehrs
Employees Worked With
Jim Mattson, Jeff Johnson, Paul Choberka
January 30, 2017
Great service as always Dusty and the crew took great care of my '06 TSX as always. They are a big reason that I've kept the car as long as I have, and my next car will be a Dusty and the crew took great care of my '06 TSX as always. They are a big reason that I've kept the car as long as I have, and my next car will be an Acura from Jay Wolfe as well. More
by amcraig02
Employees Worked With
Dusty Hancock
January 29, 2017
Inconsistent I typically have a good experience when I go to the dealership. However, I had my MDX in for service 2 weeks ago and was told that I needed new brakes I typically have a good experience when I go to the dealership. However, I had my MDX in for service 2 weeks ago and was told that I needed new brakes. When I brought the care back for an oil change this week, I was told that my brakes were fine. I was told they were at a 3 and all of the sudden now they are at a 7. I'm really glad I did not waste the $300 that was quoted to me. Also, I asked how to operate my automatic starter, as the Jay Wolfe Acura dealership installed it, and was told to go online and look it up. I also received a phone call from a salesperson while I was waiting for a 1.5 hour oil change and they asked if I wanted to upgrade my car....the car I just bought 13 months ago! Why would I do that? More
by KaMara
Employees Worked With
Cannot remember
January 29, 2017
Buyer experience Great car, good deal, in and out took just over eight hours. (Finance dept felt sorry so that only took 20 minutes). Saturday's are busy so don't be i Great car, good deal, in and out took just over eight hours. (Finance dept felt sorry so that only took 20 minutes). Saturday's are busy so don't be in a hurry More
by 2016MDX
Employees Worked With
Joshua Gurney, Tom Roche
January 29, 2017
5 Stars I always receive top notch service at Jay Wolfe Acura and couldn't imagine taking my baby, I mean car, anywhere else. I know my car is in the hands o I always receive top notch service at Jay Wolfe Acura and couldn't imagine taking my baby, I mean car, anywhere else. I know my car is in the hands of people that care. More
by robinl
Employees Worked With
Dillon Rath
January 28, 2017
high quality service I always have a great experience at Jay Wolfe. Everyone cares about you from taking care of your car to getting you fed while you wait. I will prob I always have a great experience at Jay Wolfe. Everyone cares about you from taking care of your car to getting you fed while you wait. I will probably never go anywhere else. thanks so much More
by Jane Coppinger
Employees Worked With
Dusty Hancock
