
Jay Wolfe Acura
Kansas City, MO

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Routine service and more! Routine service trip. We requested a Friday appointment and on the phone Dusty was able to squeeze us in. We asked Dusty at the end about a couple of Routine service trip. We requested a Friday appointment and on the phone Dusty was able to squeeze us in. We asked Dusty at the end about a couple of scratches in back of the car. He immediately offered to provide touch up paint to prevent rusting. Really appreciate his help! More
Part Replacement Went in for a part to be replaced. Not all of the parts were available to fix the issue at this time. Steps were taken to order the parts for service Went in for a part to be replaced. Not all of the parts were available to fix the issue at this time. Steps were taken to order the parts for service to be completed at a later date. More
Quality Service Since our first experience with Jay Wolfe Acura, we have always had confidence that we would receive the appropriate service for our vehicle and we ha Since our first experience with Jay Wolfe Acura, we have always had confidence that we would receive the appropriate service for our vehicle and we have never had reasons for complaint. The service department works to make the experience positive whether providing snacks while we wait or a courtesy car if needed. More
Great service ! Got in guickly and waited for service. Received free food and coffee while I waited. Friendly staff that answered all questions. Would definitely re ! Got in guickly and waited for service. Received free food and coffee while I waited. Friendly staff that answered all questions. Would definitely recommend to others. More
Oil change The service was done in an efficient time and Gianni was very nice and told me what I needed to know! I would recommend him! The service was done in an efficient time and Gianni was very nice and told me what I needed to know! I would recommend him! More
Purchasing a certified used vehicle The new and used car sales managers (Jim and Sam) bent over backwards to correct an issue and provide a very positive experience. Tom Roche (salespers The new and used car sales managers (Jim and Sam) bent over backwards to correct an issue and provide a very positive experience. Tom Roche (salesperson) is wonderful to work with. He's straightforward, and does everything possible to satisfy the customer. We have purchased through Tom before and and will again. More
Excellent Gianni was great to work with. All service reps were extremely kind and helpful. I was offered shuttle service to work while my car was being worked o Gianni was great to work with. All service reps were extremely kind and helpful. I was offered shuttle service to work while my car was being worked on and I had absolutely no wait at all. More
Great experience. Dusty, service advisor, kept me informed and explained future service that will be required and provided cost estimates. Waiting area is very nice an Dusty, service advisor, kept me informed and explained future service that will be required and provided cost estimates. Waiting area is very nice and the concierge service. More
great experience Our service experience was very good. It was done in a timely manner. Jordon Mehalic was our Service Advisor, he told us what was needed and then wen Our service experience was very good. It was done in a timely manner. Jordon Mehalic was our Service Advisor, he told us what was needed and then went with what we wanted. More
Aaaaa The only negative is the phone call and required text of this survey. And that this must be twenty five words long to complete the survey. I am happy The only negative is the phone call and required text of this survey. And that this must be twenty five words long to complete the survey. I am happy to rate five star service and I rate one star or less for this process More