Jay Wolfe Acura

5 Star Service Norm was great to work with, very low pressure and responsive. Everyone ar the dealership worked as a team which is a welcome surprise. I appreciat Norm was great to work with, very low pressure and responsive. Everyone ar the dealership worked as a team which is a welcome surprise. I appreciated the polite, professional service. I would recommend this dealership. More

My expectations of routine service has changed in a good way I have been a customer since 2012. They have changed my view of what to expect from a service appointment and provider. I used to just think of the qu I have been a customer since 2012. They have changed my view of what to expect from a service appointment and provider. I used to just think of the quality of the repair that is being performed and the price. But, I now like a clean comfortable atmosphere, with TV's and wifi, where you can get work completed while you wait. I also prefer a place that provides Shuttle Service, or a new loaner car if the work is expected to take longer. However, here is the kicker. How about having breakfast or lunch while you wait as well, without leaving the premises? More

Excellent service as always - I will continue to have my car taken care of at Jay Wolfe because they provide excellent customer care and personalized support. as always - I will continue to have my car taken care of at Jay Wolfe because they provide excellent customer care and personalized support. More

Best Experience with Buying a Car This was the best experience I have had in purchasing a vehicle in the last 40 years. Everyone was professional, effecient and caring, from the sales This was the best experience I have had in purchasing a vehicle in the last 40 years. Everyone was professional, effecient and caring, from the salesperson, Chris to the finance department and the technology trainer. I left feeling like I truly have a company that will take care of my needs over the life of the car. Thank you for making this such a pleasant experience. More

Almost perfect Came in for a recall service and was told it would take 45-60 minutes. Took 90. But the lounge was great and I made it work. Delay was due to carwas Came in for a recall service and was told it would take 45-60 minutes. Took 90. But the lounge was great and I made it work. Delay was due to carwash back up and I would have like the option to drop the wash and leave earlier. Dusty was terrific to work with, as always, though. More

Air conditioning not working and they refused to fix it We bought a 2009 Acura MDX from Norm Dean on 3/4/19. It was cold when we purchased the car and didn't test the A/C before driving off the lot (my mist We bought a 2009 Acura MDX from Norm Dean on 3/4/19. It was cold when we purchased the car and didn't test the A/C before driving off the lot (my mistake). When it became clear that the A/C wasnt operational just 14 days after delivery, the dealership refused to make it right, even though this should have been addressed in their multi-point inspection prior to placing the car on the lot. Not pleased and will not use this dealership for service or sales ever again. More

Routine maintenance and new tires I bought my Acura from Jay Wolfe Acura in 2005 and I have had all the service and maintenance there. They have always done a great job with the servic I bought my Acura from Jay Wolfe Acura in 2005 and I have had all the service and maintenance there. They have always done a great job with the service and repair. After over 190,000 miles, my Acura TL is still going strong. They have accommodated my schedule and have provided me with a loaner when requested. All of the service reps that I have worked with have been great but I've worked with both Dillon and Dusty multiple times and it's always comforting to work with someone familiar, helpful and kind. More

Great service with even better customer service Compared to Hendrick Acura there is no comparison. Jay Wolfe is by far the best and I don’t know why I hadn’t gone to them sooner. A+ Compared to Hendrick Acura there is no comparison. Jay Wolfe is by far the best and I don’t know why I hadn’t gone to them sooner. A+ More

Timely and well done. My car was ready just as Dillon said in an hour and 15 minutes all clean and scheduled service done. The people at the food bar were very friendly an My car was ready just as Dillon said in an hour and 15 minutes all clean and scheduled service done. The people at the food bar were very friendly and did a good job. More

Positive experience The service department people have always been very professional, helpful, and friendly. Those are prized characteristics I love seeing when dealing The service department people have always been very professional, helpful, and friendly. Those are prized characteristics I love seeing when dealing with anyone in a service industry. Keep up the good work! More