Jay Wolfe Acura
Kansas City, MO
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Great experience The staff is knowledgeable, friendly, and helpful. They made my first lease/trading in a lease experience effortless. I will definitely recommend and The staff is knowledgeable, friendly, and helpful. They made my first lease/trading in a lease experience effortless. I will definitely recommend and use this dealership in the future. More
Excellent Very efficient team and they worked hard to complete the sale. Drew knew a lot about the car and Joshua processed the paperwork in a very professional Very efficient team and they worked hard to complete the sale. Drew knew a lot about the car and Joshua processed the paperwork in a very professional and pleasant manner. More
Warranty Work Jack Wagoner is very professional, knowledgeable and makes the process very easy. All aspects of my warranty work were clearly explained. I also like Jack Wagoner is very professional, knowledgeable and makes the process very easy. All aspects of my warranty work were clearly explained. I also like the fact that I was informed about the approx ready time of my vehicle as he was entering all my information. They were actually about 10 minutes sooner. More
Outstanding service! The folks at Jay Wolfe Acura really want you to walk away a happy customer! During my car shopping time they bent over backwards to make sure I would The folks at Jay Wolfe Acura really want you to walk away a happy customer! During my car shopping time they bent over backwards to make sure I would be pleased with absolutely every facet of the purchase experience. Norm Dean, my sales guy, was outstanding to work with. He took all the time that I wanted to take, answered all of my questions without making me feel rushed or pressured to make a purchase. In addition, when I took delivery of the car I was very pleased when they informed me of a very small hail dent that I NEVER would have discovered on my own. They told me that they would fix that at no charge at my convenience. They didn't have to do that because I never would have discovered the dent on my own, it was so small. But they took care of me very well! More
Awesome buying experience From the moment we stepped out of our car they were there to make this an easy purchase. We are very happy with our sales consultant and sales assista From the moment we stepped out of our car they were there to make this an easy purchase. We are very happy with our sales consultant and sales assistant. We love our Acura MDX ! Thanks to all at Jay Wolfe Acura. More
Good EXPER Staff is great, amenities are great. Acura MDX (2104) is not a good car and I wish we hadn’t bought it. Not reliable and extended warranty (even on 4 Staff is great, amenities are great. Acura MDX (2104) is not a good car and I wish we hadn’t bought it. Not reliable and extended warranty (even on 40k mile car) is useless. Bought new and nothing but problems. Dealer and service good; car bad. More
Great Experience with being an out of state buyer Live in Texas and purchased an Acura RDX from Jay Wolfe Acura in Kansas City. Great buying experience dealing with Chris from over the phone and email Live in Texas and purchased an Acura RDX from Jay Wolfe Acura in Kansas City. Great buying experience dealing with Chris from over the phone and email. Have family in Missouri so we picked the car up from the dealership in Kansas City. Liked the cafe in the dealership, first dealership I've seen with a cafe. Overall great experience, would definitely do it again. More
Excellent customer service I’m very happy about the great customer service I received!!! I was worried about the recall my car had and Alejandro made sure I was able to get an a I’m very happy about the great customer service I received!!! I was worried about the recall my car had and Alejandro made sure I was able to get an appointment early, so the issue could be resolved. They came to my job and picked up my car and dropped it off at the end of my work day. Very convenient!!! I will definitely spread the word of how great the service team is!!! Please keep up the awesome work!!! This is the type of service that keeps people coming back!!! More
Service visit Courteous, quick, honest. Everything you want from a service department. Thanks.i prefer this dealership to any other Kansas City Acura dealer without Courteous, quick, honest. Everything you want from a service department. Thanks.i prefer this dealership to any other Kansas City Acura dealer without reservation. Keep up the good work. More
Always a great experience! Took my car in for oil change and recalls. I have been a customer now almost 8 years and I really have no complaints! I feel like they always go above Took my car in for oil change and recalls. I have been a customer now almost 8 years and I really have no complaints! I feel like they always go above and beyond to take care of you! More