Jay Honda
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 1,389 reviews
New 2018 Civic Rob and Tony were both helpful, friendly and easy to talk to. They were able to track down exactly the care I wanted and did a good job of communicati Rob and Tony were both helpful, friendly and easy to talk to. They were able to track down exactly the care I wanted and did a good job of communicating during the sales process. This is my second purchase from Tony and Rob. More
The BEST! This is my second Honda from Jay. The experience was actually super easy and laid back thanks to ZACK PAETZOLD!! He is super patient, helpful and lite This is my second Honda from Jay. The experience was actually super easy and laid back thanks to ZACK PAETZOLD!! He is super patient, helpful and literally goes above and BEYOND for his customer, with a smile! He made buying a car painless. The best part was his thorough tutorial on all of the features the 2018 Accord has to offer (Half of which I wasn’t aware of prior). I have nothing but good things to say! All of the employees I interacted with were great! Make sure to ask for ZACK...THANKS AGAIN :) More
Very Helpful Service Representative! Just a Note to say Thank You to Gail Douglas for rectifying a problem created by a service technician. She & the Parts Department teamed up to fix my Just a Note to say Thank You to Gail Douglas for rectifying a problem created by a service technician. She & the Parts Department teamed up to fix my New Accord to the Satisfaction of ALL. Thanks Again Gail for your Dedication to Customer Service....5 Stars for Gail & Jay Honda...... Respectfully; Chuck Laux More
Helpful and professional Our experience at Jay Honda is always excellent. They work with us to select the right vehicle and make sure that we do not have to spend the entire d Our experience at Jay Honda is always excellent. They work with us to select the right vehicle and make sure that we do not have to spend the entire day in the dealership. I think this is our 10th vehicle from Jay. More
Friendly and helpfu Excellent experience working with Rick Kwiecien when I was looking for a used car. In fact, he found me a better deal new than the used Honda I was co Excellent experience working with Rick Kwiecien when I was looking for a used car. In fact, he found me a better deal new than the used Honda I was considering. He was not pushy, but personable and helpful. Highly recommend. More
Happy Experience Our experience at Jay Honda was wonderful. They made us feel comfortable throughout the entire experience.....never pushy, took their time with me esp Our experience at Jay Honda was wonderful. They made us feel comfortable throughout the entire experience.....never pushy, took their time with me especially as this will be my car. They were not overzealous in expecting an answer right away as we wanted to make sure that this was the car we wanted to purchase. Our salesman Zach was most helpful throughout this experience. I would most definitely recommend Zach and the Dealership to anyone who wants to purchase a Honda. More
Great Service! Rob and Tony were great to work with. They were friendly and helpful which made the new car buying process quick and easy. They also took the time to Rob and Tony were great to work with. They were friendly and helpful which made the new car buying process quick and easy. They also took the time to go over the car in great detail and let me know that they were always available for questions. More
Awesome Service! This is my second time working with Tony and Rob I never leave unhappy! They are always so helpful fully recommend them both always ! always a pleasur This is my second time working with Tony and Rob I never leave unhappy! They are always so helpful fully recommend them both always ! always a pleasure More
Helpful, patient, and professional! Special thanks to Tony, Rob, and Jamie for their patience, professionalism, and helpfulness in getting me into another great car. Love this place! Tha Special thanks to Tony, Rob, and Jamie for their patience, professionalism, and helpfulness in getting me into another great car. Love this place! Thank you. More
Sales are important, but people are more important! We were very impressed with Zach Paetzold who carefully and clearly explained every detail of the car we were test driving. He worked with us to get We were very impressed with Zach Paetzold who carefully and clearly explained every detail of the car we were test driving. He worked with us to get us in the right car for the right price. We met a very personable Ryan Goldstein, spent time with a very professional Ira Jackson-Carpenter, and met Jeff Wells who offered his availability if we need help with anything on our new CR-V.. As we were leaving, we were sincerely thanked by the manager for leasing our car at Jay Honda. Zach explained every detail of our car, patiently answered our questions, and we were very comfortable driving home in our new car with its modern technology. From the time we were greeted at the door until the time we left, we noticed a difference in this dealership from others where we have purchased cars. More