
Jay Honda
Bedford, OH

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Excellent Place, Excellent People! Omar, was perfect in every way. I was a first time buyer (leasing) and Omar could not have been more helpful. He was so nice to my wife and I and wa Omar, was perfect in every way. I was a first time buyer (leasing) and Omar could not have been more helpful. He was so nice to my wife and I and was so knowledgeable about the process and van. We went to another dealer (Kia) before visiting with Omar and it was night and day, the other dealer tried all the "tricks" and we left feeling like we were taken advantage of. Not the case with Omar, Michael Schaefer and all the people at Jay Honda. While we waited for financing to come through everyone in the dealership was incredibly friendly, the gentleman whose desk was next to Omar's (Ira Jackson-Carpenter) was very friendly as well. I cannot express how happy I am with my experience with Omar and everyone at Jay Honda, not to mention the great deal we got on the Van. They didn't try any "tricks" and were very upfront with us, they gave us a great deal on our trade in and we couldn't be happier. When I hear of a friend/family or stranger mention they are on the market for a car, I will be sending them to Omar. Jay Honda and Omar have earned my business for life. Thank you again Omar and all the guys at Jay Honda. More
Leasing a new Accord LX I couldn't be more pleased with Omar and everyone I have come into contact with at the dealership in leasing my 2015 Honda Accord. Everyone is very f I couldn't be more pleased with Omar and everyone I have come into contact with at the dealership in leasing my 2015 Honda Accord. Everyone is very friendly and know their job inside and out. More
Costco auto program and Jay Honda - Great combo! If you are going to buy a Honda in the Greater Cleveland area without a doubt Jay Honda is absolutely the best option. From first class service to str If you are going to buy a Honda in the Greater Cleveland area without a doubt Jay Honda is absolutely the best option. From first class service to straight forward staff and exceptional professionalism the team at Jay Honda simply gets it. I would like to point out Tony Spitalieri and Dennis Jenkins they really made my experience one that will keep me coming back for years. More
No hassle Everyone who helped us were wonderful. The customer service was exceptional and Rob and Tony were extremely helpful. We really enjoyed our experience Everyone who helped us were wonderful. The customer service was exceptional and Rob and Tony were extremely helpful. We really enjoyed our experience there . Thanks More
Kudos for Bob Howard If I were an Eskimo I would buy ice cubes from Bob Howard ! As a former real estate salesman, I know a superior salesman when I see one. Bob Howard If I were an Eskimo I would buy ice cubes from Bob Howard ! As a former real estate salesman, I know a superior salesman when I see one. Bob Howard knows hid product inside out and clearly conveys a sense of professionalism and trust. I highly recommend him for a raise and employee of the year. More
World Class Customer Service EVERY Time!! I highly recommend Jay Honda to anyone and everyone I can. I recently purchased a 2015 CR-V EX and wound up leasing a 2015 Pilot EX-L, as well. I had I highly recommend Jay Honda to anyone and everyone I can. I recently purchased a 2015 CR-V EX and wound up leasing a 2015 Pilot EX-L, as well. I had one vehicle coming off of a lease and another one that was 11 years old and needed to be replaced. Rob Logan and Anthony Spitalieri were both very instumental in working with me to meet my vehicle needs without any of the high pressure sales tactics that I've experienced at other dealerships in the past. Their knowledge of the various vehicles that they sell is second to none. This greatly helped in making my vehicle choices. These were the third and fourth vehicles that I have purchased for myself from Jay Honda in the past 8 years. I also bring friends and family to this dealership whenever they need a new or used vehicle because of the world class customer service that they provide. I love this dealership and really have no reason to shop anywhere else. They truly are like family to me. More
Quick and easy with a great price. No hassle. Rob and Tony are very friendly and easy to work with. This is my second car from this dealership and I can't see why I would go anywhere else. Rob and Tony are very friendly and easy to work with. This is my second car from this dealership and I can't see why I would go anywhere else. More
First new car purchased at Jay Honda (Bedford) since a widow Ira Jackson-Carpenter is a very knowledgeable and personable young man I have spoke with on many occasions while visiting the Service Department. Whe Ira Jackson-Carpenter is a very knowledgeable and personable young man I have spoke with on many occasions while visiting the Service Department. When I finally decided to purchase a new car he was the person I looked up for advice. Michael Stoughton went over all aspects of the financial paperwork thoroughly. Overall, I was extremely pleased. More
Great dealer easy to work with Tony and Rob Have purchased 4 cars in the last 6 years and have always found to be completely happy and satisfied. The service has been exactly Tony and Rob Have purchased 4 cars in the last 6 years and have always found to be completely happy and satisfied. The service has been exactly what I thought it should be. More
Civic purchase Tony and Rob were great they were knowledgeable about all of Hondas cars. And financing was simple. I love Hondas I will definitely buy another one f Tony and Rob were great they were knowledgeable about all of Hondas cars. And financing was simple. I love Hondas I will definitely buy another one from Jay Honda More