
Jay Honda
Bedford, OH

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Customer Service Oustanding 6/11/15: Jason Simmons and Michael Stoughton provided outstanding service and professionalism. I, originally, spoke with Lauryn on the phone and she w 6/11/15: Jason Simmons and Michael Stoughton provided outstanding service and professionalism. I, originally, spoke with Lauryn on the phone and she was so friendly. When I was at the dealership she made it a point to come up and introduce herself to me, that was touching.The overall experience was exceptional and they make you feel like you are part of their Honda family. I wouldn't hesitate recommending them to anyone. Thank you for great customer service! Katalin More
Satisfied Customer We were happy to deal with Dave Strejnowski. He was very knowledgeable and fair to deal with. We never felt uncomfortable or pressured when speaking w We were happy to deal with Dave Strejnowski. He was very knowledgeable and fair to deal with. We never felt uncomfortable or pressured when speaking with him. We would deal with Jay Honda again in the future because of our good experience with Dave and will send refferals. More
Ezra was the best Jay Honda did everything they could to get us the car we wanted (the super mom car, i.e. The Honda Odyssey). Ezra was very low pressure, but super kno Jay Honda did everything they could to get us the car we wanted (the super mom car, i.e. The Honda Odyssey). Ezra was very low pressure, but super knowledgable. I never felt trapped, taken advantage of, or pushed. I felt like I was being taken into a family that wanted a lifelong relationship, not a quick sale. More
Great Experience The service and friendliness of the sales/finance team was wonderful. They all had a good sense of humor and made the leasing transaction of a 2015 C The service and friendliness of the sales/finance team was wonderful. They all had a good sense of humor and made the leasing transaction of a 2015 CR-V seamless. This was my first leasing experience with a vehicle and I would do it again. It was also comforting to know that a CR-V owner in the service waiting area loved her 2011 CR-V and said I would too. More
Excellent Experience!! This was by far the best experience getting a new car. Each and every person I dealt with went above and beyond to make sure I was happy, comfortable This was by far the best experience getting a new car. Each and every person I dealt with went above and beyond to make sure I was happy, comfortable and addressed any concern I had (which I didnt have any). Everyone was friendly and made me feel like I was a part of a family! Thank you very much!!!!!! More
Bob Howard is wonderful to deal with! Bob Howard - and everyone at Jay Honda - was wonderful to work with! I came away feeling I got a very fair deal. My CR-V is the second one I've leas Bob Howard - and everyone at Jay Honda - was wonderful to work with! I came away feeling I got a very fair deal. My CR-V is the second one I've leased from Bob, and I couldn't be more pleased with the car and the service. More
2015 crv lx Very helpful sales staff made my leasing experience an easy transaction, Perry went above and beyond to find the right vehicle at the right price Very helpful sales staff made my leasing experience an easy transaction, Perry went above and beyond to find the right vehicle at the right price More
Great experience and servive The two salemen gave great service. They explained everything before and after we purchased the car. They listened to what we wanted in a car and re The two salemen gave great service. They explained everything before and after we purchased the car. They listened to what we wanted in a car and recommended the right car for us. I appreciate d that they told us to come to them anytime to answer a question or if we needed to go over any of the cars features. More
A pleasant process. Rob Logan was my primary contact at Jay Honda. He is easy going and knowledgeable. The entire process was low key and pleasant. I had done enough res Rob Logan was my primary contact at Jay Honda. He is easy going and knowledgeable. The entire process was low key and pleasant. I had done enough research to know that Ii wanted a new CRV Ex model, but I had never driven one and needed to decide on a color. (Rob patiently stood in the blazing sun while I made my selection...thanks Rob!) Tony Spitalieri handled the specifics of the financing options and my trade in. The two work well as a team with a seamless transition back and forth. With all of the decisions made, Mike Stoughton handled the paperwork. He had all of the forms ready and explained each as they were completed. All in all it was my most "comfortable" auto transaction to date! More
Hard Rock Rocksino Promotion is a Farce I am enjoying my new Honda purchased 2 months ago from Jay Honda. I am looking forward to spending the $100 in Free Play at the Hard Rock Rocksino I r I am enjoying my new Honda purchased 2 months ago from Jay Honda. I am looking forward to spending the $100 in Free Play at the Hard Rock Rocksino I received with my purchase. More