
Jay Honda
Bedford, OH

Filter Reviews by Keyword
By Type
Showing 1,389 reviews
Fantastic I decided to go to upgrade my 2010 CRV after receiving their promo in the mail. I was waited on by Omar Jeffries. He was great. He listened to me exp I decided to go to upgrade my 2010 CRV after receiving their promo in the mail. I was waited on by Omar Jeffries. He was great. He listened to me explain what I was looking for and my restrictions. He went of his way to please me with choice of color based on seat color. I did not feel any pressure or the feeling of being rushed. After the purchase was finalized, he placed the new car mats in the car then explain how to use my upgrades. Omar is professional, knows the merchandise , and has a great sense of humor. Micheal Stoughton, was in charge of financing and he was great too. More
Smooth Deal Omar was very informative, guided me through "all" the features on my purchase. He delivered an incredible service and gave me a very pleasant car Omar was very informative, guided me through "all" the features on my purchase. He delivered an incredible service and gave me a very pleasant car buying experience. More
Easy! Perry was knowledgeable and served us well! He answered all our questions. At no time did we feel pressured. He made it easy and enjoyable. Perry was knowledgeable and served us well! He answered all our questions. At no time did we feel pressured. He made it easy and enjoyable. More
Simple deal Rob has been trading my cars for years. He understands that I want to get in and get the deal done. Rob does a fantastic job! Rob has been trading my cars for years. He understands that I want to get in and get the deal done. Rob does a fantastic job! More
fast and fun. Love my car. We worked with tony spitalieri and rob Logan And they were fantastic. They were quick, to the point, and very funny. Overall it was a fantastic experi We worked with tony spitalieri and rob Logan And they were fantastic. They were quick, to the point, and very funny. Overall it was a fantastic experience and we would definitely come back for our next car. More
We made a deal! Ezra was extremely friendly and quickly got me in a new Honda after just a few back and forth "negotiations" on my trade in. These guys would NOT let Ezra was extremely friendly and quickly got me in a new Honda after just a few back and forth "negotiations" on my trade in. These guys would NOT let me downgrade to lesser vehicle. :) And I'm glad they insisted because I'm very happy with my brand new 2015 Honda Civic. Thanks Ezra and everyone at Jay Honda! More
Makes buying a car fun! Sarah may be new but her customer service skills are evident in spades. She truly cares about getting the experience right. She brought me hot tea whe Sarah may be new but her customer service skills are evident in spades. She truly cares about getting the experience right. She brought me hot tea when I was sick (her idea) and has called me since I bought the car just to see how I'm feeling. She is the real deal! I will certainly my next car from her. More
Easy, Fun, Happy Rob Logan made it very easy for me to choose a car. I found it to be fun checking out used cars and then settling on leasing a new car. I am very ha Rob Logan made it very easy for me to choose a car. I found it to be fun checking out used cars and then settling on leasing a new car. I am very happy with the car I chose. I am also very happy with my lease payment, which I find comfortably affordable. Rob went out of his way to make this experience easy and enjoyable. Getting a new car these days isn't what it used to be with all the new technology. He spent a good amount of time going over the car and was very patient explaining all the details and answering all of my questions while teaching me how to use that technology. I now know way more about my new car than I do about my new cell phone because of him. Thank you Rob! Micheal Schaefer, with a smile and no rushing, explained to me all the in's and outs on leasing my car so that I could easily understand. I am running out of room so bottom line, GREAT EXPERIENCE! More
non stressful, comfortable, enjoyable and friendly. Salesperson was friendly, prompt, courteous had plenty of time to explain all the details about the car. He was knowledgeable and answered all my que Salesperson was friendly, prompt, courteous had plenty of time to explain all the details about the car. He was knowledgeable and answered all my questions. We certainly would recommend him to anyone who is looking for a car. More
Great Experience This was my second time to Jay Honda and I have always been pleased from leasing and now purchasing a new CRV to getting routine service done. Recentl This was my second time to Jay Honda and I have always been pleased from leasing and now purchasing a new CRV to getting routine service done. Recently buying my car I worked with both Tony and Rob who were both fantastic even though they were clearly having a busy day I never felt that I was being ignored. Tony was willing to work with me for pricing and Rob did an excellent job of showing me all the new features on my vehicle after purchase. Working with Mike in finance also was a very comfortable and easy process. More