
Jay Honda
Bedford, OH

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5/24 was a good day! Huge thank you to Omar (sales) and Mark (manager) for finding me a car I wanted that fit my budget! They were very patient with me. At the end of the Huge thank you to Omar (sales) and Mark (manager) for finding me a car I wanted that fit my budget! They were very patient with me. At the end of the day I based my decision on 2 things, the price and the customer service. I had fun and met some great people at Jay Honda! More
Steve Koleski Steve was very knowledgeable about the car I wanted. He appeared to be honest and gave me all my options. On a personal side, my husband is diabetic Steve was very knowledgeable about the car I wanted. He appeared to be honest and gave me all my options. On a personal side, my husband is diabetic and his sugar dropped while at the dealership. Steve offered to fix a plate of food for him from the lunch that was brought in for Honda Employees. This was above and beyond and I appreciated his concern. Ira was very helpful and got me in-and-out quickly. Joe explained the options of LoJack and what the upgrades would provide. More
Exceptional experience We were looking for a new "used" car to replace our Hinda Civic. Jay Honda was our first stop. Rick on the used car side was a tremendous pleasure to We were looking for a new "used" car to replace our Hinda Civic. Jay Honda was our first stop. Rick on the used car side was a tremendous pleasure to work with. Entirely professional and polite. He didn't just try to sell a car, he tried to find a solution for us. Very patient and knowledgeable. I would definitely go back. DH. More
Wonderful experience I had just the experience I wanted at Jay Honda. Tony Spitalieri and Sean McGrath ensured that I was in and out quickly and efficiently. I had just the experience I wanted at Jay Honda. Tony Spitalieri and Sean McGrath ensured that I was in and out quickly and efficiently. More
Very Good The salesman, Rick, was very helpful. He was able show us a car that had just gone off lease that day that met all of our requirements. While the c The salesman, Rick, was very helpful. He was able show us a car that had just gone off lease that day that met all of our requirements. While the car looked to be in good condition upon first viewing, after detailing, the car looked brand new! Rick followed through on all of the things he promised. More
Great Experience, Sean McGrath was a great help We had left another Honda dealership due to dissatisfaction and arrived at Jay Honda just 30 minutes before close. Our sales rep Sean McGrath was grea We had left another Honda dealership due to dissatisfaction and arrived at Jay Honda just 30 minutes before close. Our sales rep Sean McGrath was great in explaining everything and walking us through the process without any rush. The manager Mark Lyon was able to work with us on our promotion and make things work so we could drive home that night. Having kept several employees 1 hour 30 minutes after they closed, I was very satisfied with the high quality customer service. All of the terms were spelled out and there was nothing that wasn't totally clear to me; I believe that this level of communication is most important when making such a large purchase. Thanks again to Sean and Mark for a great experience! I'm very excited to drive my CRV! More
Omar Jeffries My husband and I had a great experience at this dealership, Omar Jeffries was our salesman and he was awesome! This was our first time leasing a car My husband and I had a great experience at this dealership, Omar Jeffries was our salesman and he was awesome! This was our first time leasing a car and Omar explained everything in plain English. It was no pressure and he was very easy-going. Omar is very knowledgeable you can tell he has a lot of experience in this field. We got what we were looking for and Omar helped us achieve that. We will definitely recommend this dealership to our friends and family. Thank you Omar! More
Great Used Car Buying! This place was amazing. I searched for weeks online looking for a quality used car. Its like salesman dont even want to sell cars anyone, they think This place was amazing. I searched for weeks online looking for a quality used car. Its like salesman dont even want to sell cars anyone, they think customers should flock to them... NOT the case with Jay Honda! I put in some interest, and BAM, they immediately contacted me and walked me through anything and everything they could do in order to make me a customer. Rick sold me a car well UNDER book value with amazing financing, and worked with me and the banks to get EXACTLY what fit in my budget. Would HIGHLY recommend anyone to check out Jay Honda! Great, friendly staff that is motivated to sell quality vehicles! More
Execellent I just have to say these Joe,james and steve were the best i have ever worked they all were friendly, and got me the suv that i wanted ..the 3 gentle I just have to say these Joe,james and steve were the best i have ever worked they all were friendly, and got me the suv that i wanted ..the 3 gentleman are a great asset to the jay honda family . I only have known them for a few days but after dealing with them i felt like they were life long friends .. I will definately be recommending to my friends and family to go and purchase a vehicle from these 3 gentleman.. I am very happy and i could only hope that Joe,James and steve get the praise they deserve.. Great job guys .. Thank you for everything... Katie More
I love my HR V!!!!!!! My salesman rock! He was the best. He let me do the talking as to what I was looking for and he found the PERFECT match for me. My sales man was very My salesman rock! He was the best. He let me do the talking as to what I was looking for and he found the PERFECT match for me. My sales man was very knowledgeable concerning my car inside and out. He made me feel at ease and did not apply any pressure on me to buy on the spot. My salesman n was cordial, friendly, easy to talk to and very patient when it came to getting my paperwork lined up. He is a hands on natural, smart and easy going person. My sales person kept in touch with me through the whole process. If I was to buy a house I would want him as my agent, or if I need a lawyer he would be the one. I really felt he had my best interest at heart and was really there to make it happen from beginning to end. When the deal was closed I really felt like he was sending me off to college or leaving home with a new car! He made sure all the car system and balances checked out, made sure I was comfortable, and again showed me the "get me started ins and outs" of my new car! He made sure that when I left that lot I was a happy camper. I am. Oh and the rest of the staff was just as friendly like one big happy family! More