
Jay Honda
Bedford, OH

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No pressure, knowledgeable, easy to work with Charles was very easy to work with, did a great job of pointing out features of the vehicle both in the lot and during the test drive. He did good jo Charles was very easy to work with, did a great job of pointing out features of the vehicle both in the lot and during the test drive. He did good job steering us through the website to show the vehicle comparison tool since we were leaving to go look at other dealerships. We felt absolutely no pressure to buy that first day as we have in previous experiences, which we both hate, by the way. We left and checked out other cars the first day and I used the website that night to get head to head comparisons, very useful. The next day we went back and Charles gave us a very fair deal to make the sale. My wife's motto is you don't know unless you ask so we got $ for the trailer hitch and the cargo cover added in. Also very good job steering us through the "gadget training" as I like to call it and he reassured me if we need more to just come back. I'd be comfortable doing that. Joe Russo was also a great guy and did efficient job explaining and getting us through the paperwork. Overall best experience buying a new car I've had and would definitely recommend Jay Honda to others. Thanks. More
HONDA from NOW ON!!! I was trading in my 2003 Honda CRV and thought I would try something new and went to a KIA Dealer on Brookpark Road. The salesman was the epitome of I was trading in my 2003 Honda CRV and thought I would try something new and went to a KIA Dealer on Brookpark Road. The salesman was the epitome of what a Salesman should not be: Didn't hear me, pushy, rude and obnoxious. I decided to go to Jay Honda, where I had my 2003 serviced and met Rick Kwiecien, who is everything and more of what a Great Salesman should be: First, he listened to me without butting in and heard me. Second, he showed me vehicles that fit my needs and budget, not his commission or what he was going to get out it. Third, he is informative and very knowledgeable, without being condescending and put me at ease. The entire experience was very pleasant. What did Rick get out it besides any commission? A customer for life that has a huge family, friends and associates who may need new/used cars and where to send them.. and I'll say " Save yourself alot of headache, call RICK, at Jay Honda!!!! More
Nice cars...Super salesmen Patrick Mace spent a large amount of time with me to make sure he found the right car to match what I was looking for. He was very personable and answ Patrick Mace spent a large amount of time with me to make sure he found the right car to match what I was looking for. He was very personable and answered all of my questions. More
outstanding. Every time I go there for service they are so nice on point get you in and out they take time to talk to you about your car if something is needed Gai Every time I go there for service they are so nice on point get you in and out they take time to talk to you about your car if something is needed Gail and Mike are one of a kind keep up the good work. More
Will recommend Jay Honda! Patrick Mace found me my perfect car! He stayed within my price range and granted all of my wishes in terms of leasing a vehicle. Patrick Mace found me my perfect car! He stayed within my price range and granted all of my wishes in terms of leasing a vehicle. More
Been doing business with Jay Honda for 30 years. The best dealership around. Our salesman Tony S. was amazing and very friendly. Mark Lyons the GM is by far the best!!! Thank you Jay Honda see you in The best dealership around. Our salesman Tony S. was amazing and very friendly. Mark Lyons the GM is by far the best!!! Thank you Jay Honda see you in 36 months. Angie More
A Great Experience!! I recently leased an Odyssey and a Civic from Jay Honda. When I left the dealership, I felt like I got an excellent deal on both vehicles. My salesman I recently leased an Odyssey and a Civic from Jay Honda. When I left the dealership, I felt like I got an excellent deal on both vehicles. My salesman, Tony Spitalieri, and his assistant Sean McGrath did an amazing job getting me out my lease early and into two great vehicles. Also, the sales manager Jamie Pilla did a fantastic job getting the deal done. Finally, the finance manager, Ira Jackson-Carpenter handled all the paperwork very efficiently. I have been dealing with Jay Honda for many years and would highly recommend the dealership. More
Professional staff. Courteous, knowledgeable and patient. First time visit to Jay Honda and was not sure if we wanted to buy a CR-V or Odyssey. Charles was very knowledgeable and patient to take his time to g First time visit to Jay Honda and was not sure if we wanted to buy a CR-V or Odyssey. Charles was very knowledgeable and patient to take his time to go through the different comparisons. It was a very pleasant experience for car purchase. More
Professional staff. Great service. Knowledgable salesperson Second transaction at Jay. Another great experience. Pat was very knowledgable about the vehicles. Deal was made quickly and Ira made the paperwork Second transaction at Jay. Another great experience. Pat was very knowledgable about the vehicles. Deal was made quickly and Ira made the paperwork fast and fun. Nice touch by Jeff to introduce me to the service department. Definitely return for a third car someday. More