Jay Honda

RICK JAMES AND JOE THE A TEAM I can say this has been the most pleasant car buying experience ever! I had been dreading going car shopping so much I put it off for at least six mon I can say this has been the most pleasant car buying experience ever! I had been dreading going car shopping so much I put it off for at least six months! I finally broke down and started on my used car search. I went to the car dealership expecting the worst. When we (my husband my two children 5 and 3 and myself) arrived we met Rick. He greeted me first (a woman) with a firm handshake. Then my husband. He talked to both of us like people-not pushy at all! He gave us the keys that we requested online no selling speech at all. No pressure ever from him. Then we met James who treated us like friends. He looked at our trade and gave us a generous trade in value for it. He said "cars come and go its the people that matter" with a smile. Then we met with Joe for financing another reason I usually hate car buying. But visiting with Joe was just like hanging out someone youve known forever! He was great with our 2 children at 8pm. He just really enjoys what he does. All these guys do! It was a great great car buying experience. If you wanna hang out with new friends that feel like old friends and buy a car go see my friends James, Rick and Joe. More

Great! I was only there to shop around. I met Omar Jeffries who showed me a couple awesome vehicles and that was it! Before I knew it, I was driving away in I was only there to shop around. I met Omar Jeffries who showed me a couple awesome vehicles and that was it! Before I knew it, I was driving away in a brand new car. Omar gave me all available options and was very honest! 5 Stars for sure!! Thanks :-) More

Overall excellent DJ proved to be experienced, patient, willing to listen to customer needs and to leverage information to seal the deal. The sole comment would be to DJ proved to be experienced, patient, willing to listen to customer needs and to leverage information to seal the deal. The sole comment would be to have provided a more thorough breakout of each iteration of proposed sale/trade-in value, but overall very effective to work with. More

Helpful, frank, willing to work with me. Very happy! Can't say enough good things about my experience with Sean (and his boss Mark) at Jay Honda. I knew what I wanted and the deal I was willing to make. Can't say enough good things about my experience with Sean (and his boss Mark) at Jay Honda. I knew what I wanted and the deal I was willing to make. Sean was very accommodating in getting me fitted with the right car, not trying to upsell me on every little thing. I felt that he and Mark both listened to me (shocker, right?) and were genuinely trying to match me with my best interest. I simultaneously had a very poor experience with a different dealership I was considering and - were it not for a royal blunder by that other dealership taking my money - I would happily have made my purchase with Jay Honda. In the end, because of the other dealership's blunder, I was offered a discount I couldn't refuse. That should not be the norm for car buying. When I'm ready for the next car purchase, however, I'm going straight to Jay. I hope Shaun and Mark are still there! More

Appreciative of Contact from CEO and GM I would have given it a 5 star if I did not have to experience what I did... (Listed below) ... I have to give recognition to the CEO and the GM of th I would have given it a 5 star if I did not have to experience what I did... (Listed below) ... I have to give recognition to the CEO and the GM of the dealership that did contact me directly. It did take me a moment to call them back, but I did. They asked me to give them a third chance. My husband and I went back in and they gave us a deal that we could not resist. We were met by GM at the dealership and he took care of us. It is sad that it had to get this far, however they turned my frown upside down. I am extremely happy and grateful that the management recognized my horrible experience and reached out to mend what happened. If there was an opting for zero stars I would have chosen that.... My husband and I are business people. We know our credit is very good! We decided to upgrade our old Honda Accord for a newer model and found a 2017 Honda Accord that was beautiful. With excitement we were ready to see what the dealership could do for us. NEVER AGAIN WILL I STEP FOOT IN THIS DEALER!!! I WILL MAKE SURE TO MAKE MY REVIEW KNOWN IN ALL SOCIAL MEDIA POSSIBLE. Our saleswoman was amazing. She showed us the vehicle and the options and she did an amazing job. She tried to make a deal and this man came to assist. He was rude and deamining to my husband and I. He spoke to us like we were children and even made comments that were insulting, such as, "I don't want your coupe that bad it's not worth much" and started laughing. Or keep repeating that he needed to make his sales goal. He also mentioned that he needed 2 more cars to meet his goals and then said, "You help me I help you" .... (INFURIATING) Obviously, his concern was numbers and sales not the customer. He low balled us on the trade in value when KBB shows a higher cost than what he was showing us. This has made our want to purchase a new vehicle into a nightmare. We trusted that this dealership would be great and it ended up being a complete joke. No one should be treated like this. In addition to all of this he would threaten us with, "This deal is good for today. Tomorrow it will go back up." WHO DOES THAT???!!! I really hope that the GM or even the owner of the dealership see my review. I have never been so disgusted in my life. My husband and I take pride in the small business we run and we do very well for ourselves. I will be making a purchase somewhere. NOT HERE! More

Extremely Pleased! My visit to Jay Honda was very pleasurable. The process was quick and easy. Tony and Sean were very informative and made this an easy choice to stay l My visit to Jay Honda was very pleasurable. The process was quick and easy. Tony and Sean were very informative and made this an easy choice to stay leasing with Honda. I would highly recommend Tony for all your new car needs. More

Great experience Very responsive, best financing rate, and very attentive. Had a great experience. They also had the best price out of the 5 I contacted. I used th Very responsive, best financing rate, and very attentive. Had a great experience. They also had the best price out of the 5 I contacted. I used the USAA car buying app. More

Awesome This company goes above and beyond to help anyone. I definitely recommend them to anyone who is looking for a new car. I was very pleased with Pat, Ma This company goes above and beyond to help anyone. I definitely recommend them to anyone who is looking for a new car. I was very pleased with Pat, Matt, and Joe, Thank you for everything! More

Precise The sale process was efficient, honest, and fair, I have the car after a fast location and transportation transaction. Found a few little things and w The sale process was efficient, honest, and fair, I have the car after a fast location and transportation transaction. Found a few little things and will be back to see my friends at Jay to see if they can polish things up a bit. Stay tuned. More

Amazing !!!! Mr. Mark Lyon and Mr. Tony Spitalieri went out of their way to help me getting the most beautiful van (Odyssey Touring). I have no words to thank the Mr. Mark Lyon and Mr. Tony Spitalieri went out of their way to help me getting the most beautiful van (Odyssey Touring). I have no words to thank them both and Mr. Nathan Lancry of "Jay Honda" for helping me getting approved for the credit I needed. I 've been buying cars from "Jay Honda" for 8 years and I will keep buying my cars and recommend all the people I know to buy their cars here!! Thank You "Jay Honda" from the bottom of my heart!!! More