
Jay Honda
Bedford, OH

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Outstanding! I am a returning customer and I had wonderful help with leasing my second car. Tony S. and Rob were friendly and honest. My family has been going to T I am a returning customer and I had wonderful help with leasing my second car. Tony S. and Rob were friendly and honest. My family has been going to Tony S. for several years now and I am planning to continue the business. I highly recommend going through him and Rob, they make a great team! I love my brand new Honda Civic EX!!!! More
Best car buying experience ever This is the first time in my life i ever hugged my car salesperson and i"m 72 yrs old. I and we have purchased many cars in our lives and know what a This is the first time in my life i ever hugged my car salesperson and i"m 72 yrs old. I and we have purchased many cars in our lives and know what a bad buying experience is. This was the best experience both before and after purchase. Our sales person knew everything about the different facets of operation and took plenty of time explaining them to us. We had questions later and another very knowledgable person helped us. This is the place to go if buying a new honda. I can"t praise them enough. More
Wow, we will always be a returing customers. Tony S and Rob L are the best sales consultants ever, at Jay Honda. Wow, They are Great. We are returning customers and we will continue to do so. Tony S and Rob L are the best sales consultants ever, at Jay Honda. Wow, They are Great. We are returning customers and we will continue to do so. We highly recommend Jay Honda to everyone, and we will continue to do so. We have several family members who also purchase their vehicles at Jay Honda. I guarantee no one will be disappointed. Thank You for everything. More
WOW! "SO AWESOME" SO EXCITED TO RECEIVE MY NEW CAR. EMILY WAS SUCH A GREAT HELP TO MY HUSBAND AND I .THANK YOU ALSO TO IRA. I'M LOVING MY NEW RIDE! SO EXCITED TO RECEIVE MY NEW CAR. EMILY WAS SUCH A GREAT HELP TO MY HUSBAND AND I .THANK YOU ALSO TO IRA. I'M LOVING MY NEW RIDE! More
AWESOME I want to thank Mark Lion for taking the time in helping me to select my vehicle. He is truly a blessing to me. I have been with Mark over 30 years I want to thank Mark Lion for taking the time in helping me to select my vehicle. He is truly a blessing to me. I have been with Mark over 30 years and WHY WOULD I GO ANYPLACE ELSE. Thank you to Raquel for all of her help and for Jeff who takes the time to show you what is what inside and out. Jay Honda has a GREAT group of people who are there to help. Love my new car. More
Excellent experience and would highly recommend Jay Honda! Car shopping in general is not an every day experience. Unless you live with my husband who is no ordinary person. Hyper intelligent, jack of all Car shopping in general is not an every day experience. Unless you live with my husband who is no ordinary person. Hyper intelligent, jack of all trades and master of most, he actually spends in inordinate amount of time reading reviews of cars on online forums and watching car related rating shows. He likes stylish cars, and he puts a premium on safety, reliability and all the extra special gadgets that tech geeks crave and soccer Mom's appreciate. Many times he will go to a dealership and know more about a car and its features and specs than the sales person. The 2017 Honda CRV was the object of our trip to Jay Honda. We hit it off with our salesperson Emily Blend. She is an intelligent and genuine young woman who able to successfully engage both the super knowledgeable car guy that is my husband and me; someone who thanks God everyday that I don't have to think about crash test ratings, horsepower, RPMs, tire safety blah, blah, blah because HE does. <3 She knew the car inside and out even though it was a new model year with some completely redesigned features (see honey, I do listen to you sometimes) and he came armed with a list of features he wanted. But he was not sure about the color. Molten Lava or Basque Red? After discussing the features he wanted, Emily took us out to see the Basque Red car, but there was nary a Molten Lava to be seen. These were just rolling off the factory floor and were being snapped up but she secured a vehicle for us to look at within two days. He loved it! Dennis worked with us to make sure all the many extra features Dave wanted. We made an appointment to close the sale on a Saturday and time was at a premium for us that day. After talking to the finance person, Chris, I let him know that we really wanted to be in and out quickly that day. He made sure everything was ready to sign as soon as we arrived. Excellent experience and would highly recommend Jay Honda to anyone interested in a seamless and easy car buying experience! More
Having fun picking out a new vehicle! My husband and I went in to upgrade to a newer CRV. Tony Spitalieri and Rob Logan were an excellent team with great knowledge of their product and ser My husband and I went in to upgrade to a newer CRV. Tony Spitalieri and Rob Logan were an excellent team with great knowledge of their product and services. They answered all of our questions and explained the lease versus purchase questions we had. Getting a new vehicle is like getting dental work done for me, but this "team" was friendly and funny and very easy to work with. They worked hard to get the vehicle we wanted in our budget range. We know where we will get our next CRV! More
Great Experience Awesome experience. Being a recent college graduate, this was my first car purchase (as well as my first big purchase in general). Jamie, Rob, Tony, a Awesome experience. Being a recent college graduate, this was my first car purchase (as well as my first big purchase in general). Jamie, Rob, Tony, and Joe all did a fantastic job guiding me through my process of buying a brand new 2017 manual Honda Civic. I could not be happier with the team I worked with at Jay and I truly feel that they were there to educate me to make the right decision for my life rather than trying to just sell me and rip me off. They all wanted to help me and ensure I was going to make an educated purchase. 10/10 would recommend to anyone; these are your guys! More
Unbelievable customer service!! I have never purchased a vehicle sight unseen (I live in NJ) and the sales representative, Tony Roppolo instilled confidence and trust from the first I have never purchased a vehicle sight unseen (I live in NJ) and the sales representative, Tony Roppolo instilled confidence and trust from the first phone call. He actually made this sale fun! I felt like I had a friend and partner. The car was a 2004 S2000 with 33k miles and it came to me better then discribed. The level of detailing on the car was immaculate, not a swirl in the paint and the interior looked new. When it's time to get another vehicle I will pay the extra money for shipping so I can purchase from this dealership again!! More
Amazing Sales Force - Awesome Dealership I had an incredible experience with Jay Honda. This is the second time I've bought a car from this dealership. I made an appointment to go into the I had an incredible experience with Jay Honda. This is the second time I've bought a car from this dealership. I made an appointment to go into the dealership and work directly with Tony Spitalieri. Tony sold me my previous Honda. It was time to trade in my lease Honda for a new model. Tony and Rob Logan worked with me to get the exact make and model car that I wanted. They went above and beyond the expectation to explain the new features. They were both incredibly helpful in locating the exact color that I wanted. Both Tony and Rob in sales and Ira in Finance were straight forward and upfront about all costs and worked hard to find savings where they could. They were extraordinarily friendly and knowledgeable without being aggressively pushy. It was my second time buying a car from Jay Honda and the reason I went back was because of the professional service and attention to detail that I received from Tony and Rob. Buying a car should be a painless process. I would definitely recommend this dealership to anyone who is looking to buy a new car! Make sure to ask for Tony Spitalieri and Rob Logan. They will not steer you wrong! My review of them are 10+! More